Hull store with David. Helpful staff with a lot of knowledge, listened to our preferences and made appropriate recommendations. Gave us enough space to browse and make our own decisions, and ans... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We visited the store today at Ocean Retail Park with my teenage daughter, as she is desperate to have a double bed. My daughter has a small bedroom but we were determined to come up with a solution as... Se mere
Chris and Gary were great, no pressure sales. We were only shopping for a mattress. Chris fully explained all the ones that suited us after using the Sleep Match beds, we were able to try the differ... Se mere
From the moment we walked into the store we were greeted by Ian who asked immediately if we wanted to do the “sleep test” to establish what type of firmness we require. The sleep test was great and I... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet af virksomheden

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktoplysninger
Storbritannien
- www.dreams.co.uk/help
- www.dreams.co.uk
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Simon in Bromborough was helpful from…
Simon in Bromborough was helpful from when we walked into the store. Listened to what I wanted and made sure to take us through the full process. We took some time to think about it and there was no pressure to buy immediately. We retuned the same day and got the same service and an even better bed! Super smooth process and can’t reccomend enough.
We had an excellent first time finding our perfect bed
We had an excellent first time experience upon our visit at Dreams in Llandudno. We were greeted by Conor and his overall customer service was outstanding. We were very indecisive on what mattress to get as we couldn’t agree on one so he let us try the “magic bed”. He was really accommodating to all our requests and questions and he was extremely lovely to our 2 year old son who was a bit overtired by the end! We have bought a lovely bed for a new home and we can’t wait to receive it. Conor also stayed late after closing time to make sure we were all set with our purchase. Thank you so much for everything!
We visited the store today at Ocean…
We visited the store today at Ocean Retail Park with my teenage daughter, as she is desperate to have a double bed. My daughter has a small bedroom but we were determined to come up with a solution as we had promised her after her recent GCSE results. Timi, was the store representative that helped us and she could not have made our lives any easier. She helped us find both a bed and mattress that offered good storage solutions and was also within budget. All three of us left the store extremely happy. The customer service was excellent!
First Dreams mattress
My partner and I just purchased our first Dreams mattress in store and are very happy with the overall experience! Liibaan from the East Acton branch was wonderful to work with. He was professional, approachable, helpful and lovely overall!
Would recommend the in store experience!
Christopher in the aintree stall was…
Christopher in the aintree stall was very helpful and got us the bed we wanted for the price we was after! Thank you very much!!
Liz and Katie were brilliant!!
Liz and Katie were absolutely brilliant today in the Andover store. They answered all our questions and provided an outstanding service. Honestly cannot recommend them enough. So grateful for their service and help.
Altrincham Dreams
We’ve just been into the altrincham branch with Charlotte. It was an amazing experience, we got a scan of our bodies to find out what mattress is best for us. Plenty of offers for drinks and we were free to try any beds and ask for any information. Lovely staff all around. 10/10
Sarah Chesterfield branch made us feel…
Sarah Chesterfield branch made us feel at ease she was so lovely and friendly deffo buy u a pint my lovely when we see u deffo recommend this store xxx Michelle and steve
It was amazing the staff were nice and…
It was amazing the staff were nice and friendly especially Stephen
Absolutely fantastic service.
Absolutely fantastic service.
Caz was super helpful to find me an affordable mattress for my little girl.
Would definitely recommend and buy from here again. Thank you for your great service.
Chris and Gary were great
Chris and Gary were great, no pressure sales. We were only shopping for a mattress.
Chris fully explained all the ones that suited us after using the Sleep Match beds, we were able to try the different mattresses using pillows for a true reflection of our sleeping positions. Delivery to suit, so happy with our purchase 🤩
Andrea was lovely
Andrea was lovely. Wanted the best for us and worked around our budget. Highly recommend asking for her.
Dealt with by Michele who was fantastic…
Dealt with by Michele who was fantastic today.
Wednesbury store
Went to purchase a mattress today. We were served by Vicky, at the Wednesbury store, who was informative, professional and friendly throughout.
Highly recommend
Thank you,
David and Julie
Michele in Chester store was brilliant…
Michele in Chester store was brilliant and offered great advice and was a credit to the store
Scot and possibly the manager @ Watford totally…
Scot and the manager @ Watford totally disrespectful!
Called about a bed delivery date..
Told the wrong information. Asked what could be done to try and resolve..
Basically 'don't know' - The manager is busy - felt very much not our problem. No attempt to even try to resolve. Said to contact customer service then hung up!! Called back hung up straight away!!
Keen for the money but not at all intrested in after care support!!
Would highly recommend Dreams Rugby
Would highly recommend Dreams Rugby. Dealt with Roger who was very professional and supported us every step. Great experience.
Hull store with David
Hull store with David.
Helpful staff with a lot of knowledge, listened to our preferences and made appropriate recommendations. Gave us enough space to browse and make our own decisions, and answered all questions.
Loads of helpful advice around pillows etc, and completed everything without fuss and with a friendly service.
Would highly recommend.
Popped in looking for sofa bed very…
Popped in looking for sofa bed very helpful and polite
We had a great experience purchasing…
We had a great experience purchasing our new mattress. Simon was so knowledgeable and helpful with all our questions. We didn’t feel rushed or pressured and worked with us to our budget. Definitely recommend.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








