We came into the Portsmouth store looking for a new mattress for our new home. Shannon advised us and took us through a sleep match assessment and discussed suitable mattresses for myself and my partn... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Jasmine in the Bridgend store helped us find our perfect mattress today and was so kind and helpful, we really appreciated her advice and knowledge about the product and managed to find one that was s... Se mere
As we entered the store, the staff were very welcoming, offering support and an ear to bend to help with us to find our future bed. We were shown the Bed Match which gave us an array of beds to choo... Se mere
Professional and friendly service. Excellent products and affordable prices. Very nice sale assistant Dina helped us choose the right mattress. We used the sleep match technology which was a great exp... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet af virksomheden

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktoplysninger
Storbritannien
- www.dreams.co.uk/help
- www.dreams.co.uk
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great experience with Amanda today
Great experience with Amanda today. We weren't even going to buy a bed today but we changed our mind because her customer service was that good.
Matthew at dreams bed Nuneaton guided…
Matthew at dreams bed Nuneaton guided us round the different options suited to our specific bed firmness and was very knowledgeable and helpful, would 10/10 recommend to speak to him and have his guidance of you are visiting here.
Was severed by Amanda in Gateshead.
Was severed by Amanda in Gateshead.
Fantastic service From beginning to end. Very helpful and friendly. Put me on the sleep motion and showed me a selection of mattresses at different price to suit what I had to spend.
In the end I purchased the tv bed only. As I couldn’t decide at the time what mattress I wanted.
Even though I only bought the bed on its own she was not pushy about getting a mattress which I thought was good as I don’t like that.
She asked if I wanted any extras such as pillows which I didn’t want.
Throughout the visit she made me 2 coffees which I thought was nice and did ask if I wanted another one.
She organised delivery date and assembly
Would recommend to anyone else. Good prices
Service was great and salespeople was…
Service was great and salespeople was brilliant his name prince toke
Been in twice and had Nicki in Redditch…
Been in twice and had Nicki in Redditch look after us both times. Now have both my kids with new Dreams beds and are both very happy
Thanks again
Dreams Watford is wonderful!
my experience at Dreams Watford was fantastic, and Gabriel was so friendly and helpful!
Visit to store was great
Visit to store was great. We were in need of a new bed and Katie at the Tamworth store sorted us out. Used the Sleep Match to get a better understanding of what I needed as I have a bad back. Turns out I need a firm mattress and my own at home is basically now as flat as a pancake.
Staff were great and very helpful.
Wonderful service
Wonderful service. Wendy was delightful, attentive and really made sure that we were comfortable and got the right mattress and bedding 👍🏻
most helpful shopping trip
the whole experience of buying the bed was excellent. we didn’t feel as though we were being talked down to. can’t fault the assistant called sue.
thanks very much
Excellent service
Excellent service. Very friendly and helpful staff especially Abbey and Kemmy in the Ashton branch.
Highly recommend!
Thanks a lot to Mr prince for high…
Thanks a lot to Mr prince for high level of costumer service, support and consolation,
Great all round experience
Came in to look at some comparisons to a mattress we had found elsewhere, before having a full sleep match study, and being shown the top 5 beds for myself and my partner to which we settled on one and created a deal with pillows, protection etc all thanks to Ben's great help and knowledge
Really good service for Janette in…
Really good service for Janette in Gateshead Team Valley store. Matched us with our perfect mattress using the sleep match machine. She was lovely to deal with and very helpful.
Great service from Michael at the…
Great service from Michael at the Havant store. Popped in on a whim and he helped us choose a mattress really quickly and was very friendly. Would highly recommend! He clearly knows what he's talking about! Thanks Michael! - Katie & Sam
10/10 customer service from Ollie!
Ollie was super helpful and found the perfect mattress, frame and pillows to suit what I was looking for. Highly recommend for the choice of products and attentive staff!
Inviting and efficient
As we entered the store, the staff were very welcoming, offering support and an ear to bend to help with us to find our future bed. We were shown the Bed Match which gave us an array of beds to choose from, all with different pricing, never pushing us in an expensive direction.
We enjoyed our time in the store, trying different beds, and getting a feel for our purchase.
Thanks again
Atika and Wasim were super helpful in…
Atika and Wasim were super helpful in the Guildford store
I had a lovely experience
I had a lovely experience, St Clair was really patient with i and my partner and guided up appropriately towards a choice of a comfortable mattress that meets our budget.
Geoff was really helpful
Geoff was really helpful. We did the sleep match to find our perfect matrress. He was very patient and full of advice. Pleased with our purchase
The staff member Sam was helpful and…
The staff member Sam was helpful and attentive but not too much. Good choice of products.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








