Went in to the Llandudno store today not really knowing more than the fact we needed a new king mattress. We received great service from the floor assistant (Conor) and his manager (Aled). Both made t... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Went to store in Knaresborough retail park to check that mattress was looking to buy was suitable. Salesman was quick to show me product and allowed me to test it out This then made me to decide to... Se mere
As we entered the store, the staff were very welcoming, offering support and an ear to bend to help with us to find our future bed. We were shown the Bed Match which gave us an array of beds to choo... Se mere
Solihull branch - I was greeted straight away when I entered the store by Lynne, who helped me thoroughly. Lynne was really knowledgeable about what I needed, made some excellent recommendations and o... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet af virksomheden
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktoplysninger
Storbritannien
- www.dreams.co.uk/help
- www.dreams.co.uk
4,7
Fremragende
116 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Exceptional customer service
Exceptional customer service, such helpful staff. Manager Richard & his colleague Derry were more than happy to show me the full range of beds that best matched my specifications. I would definitely recommend to family and friends
30. august 2026
The staff are very helpful
The staff are very helpful & knowledgeable and guided us easily to the best mattress that suited us .
30. august 2026
Helpful, friendly and effective team.
Helpful, friendly service, providing me with the products I wanted at a good price. The products were great quality too.
30. august 2026
Bought a bed a few weeks ago and was…
Bought a bed a few weeks ago and was impressed by the service.Returned yesterday to purchase another.Different member of staff but same service.
30. august 2026
I had a great experience today in…
I had a great experience today in Dreams , Solihull. I was greeted by Lauren , who was knowledgeable and efficient.
She helped me choose my bed and mattress and made suggestions along the way .
30. august 2026
Uopfordret anmeldelse
Excellent experience
Excellent experience. Very friendly customer service, listen to what I was looking for and my needs for a bed showed me different options and offered a shot in the bed match scanner. Offered a drink when purchasing and spoke through clearlying and in manner which was easy to understand.
30. august 2026
Very helpful
Very helpful, pleasant and efficient young lady served me, well done Dreams.
30. august 2026
Excellent service from Richard at Dreams Lakeside, West Thurrock!
Richard was extremely polite, helpful and patient. He took the time to understand what we were looking for and stayed with us until late evening, making sure we were happy with our choices without any pressure. Really appreciated his excellent customer service.
30. august 2026
New mattress
We recently shopped for a new King size mattress at the Warrington store. The shop assistant was welcoming and very helpful and knowledgeable about the type of mattress we were looking for. We were happy with our purchase. Would recommend Dreams.
30. august 2026
Helpful friendly staff
Helpful friendly staff. Olivia took time to walk me through all my choices I got just what I wanted.
29. august 2026
Brilliant Service
We arrived at the store 10 minutes before it opened at 9am. The lovely female member of staff let us into the store as it was raining. We told her we were looking for a new mattress and she recommended we use the sleep machine to monitor how we sleep and recommends the best mattress for us. We tried three different mattresses in store which were medium to firm. We originally went back to the first one as it was like laying on a cloud, so heavenly that I could have fallen asleep there and then. We were offered a drink whilst we sat down and talked prices and delivery. We left the store happy and satisfied that we had made the right choice. I would definitely recommend Dreams to family and friends.
30. august 2026
Really great customer service
Really great customer service, staff very observant as to which mattress we tried before using sleek match ! worked really well as he was able to recommend the ones matched for us with the ones we had tried!
Fabulous to try pillows with mattress too👍
30. august 2026
Dreams visit
Jamie welcomed us , assisted us ,and put a package together which turned into us purchasing a bed.
Helpful & patient all in one
29. august 2026
Easy website to use
30. august 2026
Great service
Mark and Glen were very helpful and informative - they understood our precise requirements and came up with a very agreeable solution - great service10/10
29. august 2026
Very knowledgeable and friendly helpful…
Very knowledgeable and friendly helpful staff
30. august 2026
Customer service attention to detail…
Customer service attention to detail from Sophie
30. august 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.