The lady, Janette, at Gateshead Team Valley who delt with use was brilliant. She made us feel welcome and gave loads of advice. The fancy bed machine that takes all your measurements was very good and... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Greeted with a smile from a young sales assistant inside the shop. She took some details from us and we were shown to a couple of mattresses that were relevant to what we’d asked for. Never fe... Se mere
Sue and Amanda were phenomenal, from the beginning took us through sleepmatch which identified what would be best suited for myself and my partner together. Always felt at ease and they kindly took t... Se mere
At the Trowbridge shop, we were warmly welcomed by Meg who was very professional, helping with all our questions and patiently helped us go through all the different options as it was our first time b... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrevet af virksomheden
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktoplysninger
Storbritannien
- www.dreams.co.uk/help
- www.dreams.co.uk
4,7
Fremragende
116 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Tempur Purchase
Great service from the staff in Weston super mare. Would recommend. Delivery was quick!
19. juni 2026
Great customer service from Simon in Bromborough
Simon in the Bromborough store offered us great assistance in narrowing down and choosing the right mattress from their wide selection
31. august 2026
We ordered our bed some time ago
We ordered our bed some time ago. The store experience was fine. However, after 3 promised delivery dates we are still waiting for our sons bed. We have rung and emailed numerous times but haven't yet found someone who cares.
We were promised a £100 rebate but this hasn't materialised yet either.
Will be asking for a full refund if this matter isn't sorted tomorrow!
2. september 2026
Uopfordret anmeldelse
Amazing helpful staff
Amazing helpful staff
Baz , Lauren and Natalie looked after me and my family.
Made is so comfortable for us and guided us through everything
Excellent staff highly recommended place to visit for bed
This is the Dreams Solihull branch I am talking about
2. september 2026
Uopfordret anmeldelse
Everything better than expected
1. september 2026
Aaron was very polite and helpful
Aaron was very polite and helpful. He gave us good advice on mattresses and allowed my daughter to try different ones. He gave good guidance on beds suitable for children. He gave us time to work out what would work for us best and I didn't feel pressured to buy.
Aaron was very professional when I decided to go ahead and buy the beds.
31. august 2026
Sue and Amanda were phenomenal
Sue and Amanda were phenomenal, from the beginning took us through sleepmatch which identified what would be best suited for myself and my partner together. Always felt at ease and they kindly took their time showing us around each product. Ended up getting the Tempur 20 which has been 10/10
2. september 2026
Uopfordret anmeldelse
Claire at the Erdington Dreams was very…
Claire at the Erdington Dreams was very helpful & professional.
1. september 2026
Where Dreams become Nightmares
Ordered two mattresses in store on August 7th for delivery today Sept 2nd. Old mattresses went off to recycle .
Email to say delayed until 16th Sept!
Phoned up yesterday & told actually delivery could be today through AIT.
Nothing today & on phoning told they’re no longer available despite still on website- said no idea when delivery could be. Dreams ….eh more like Nightmares !
2. september 2026
Uopfordret anmeldelse
The bed is amazing and the kind that…
The bed is amazing and the kind that I've needed for a long time.
7. marts 2026
Just visited the branch Callum offered…
Just visited the branch Callum offered me really great service. He didn’t rush. Also he gave me choice of a variety mattresses according to My requirement , very professional. Really glad with the service well done.five star 🌟. Highly recommend…
2. september 2026
Uopfordret anmeldelse
Great customer service from Mohit at…
Great customer service from Mohit at Leeds, Birstall. We wanted a sofa bed and went tour nearest store Halifax and asked to see one. We were told to go to Leeds as they had them there so not really helpful. However, at Leeds we were told they didnt have them in store but Mohit was quick to sit us down and explain the colour shade and size and ordered us a swatch. Great service that resulted in a sale.
1. september 2026
Customer service was excellent good…
Customer service was excellent good advice and nice in store experience
27. august 2026
I've ordered a Divan Bed Base and it…
I've ordered a Divan Bed Base and it was easy to do, but won't receive the Product until 5th October, thank you!
1. september 2026
A very helpful member of staff who…
A very helpful member of staff who explained things and was very polite
1. september 2026
Solihull Store - Natalie
Our experience with Natalie in the Solihull store was excellent! She was beyond helpful, patient and knowledgable, making the entire process super easy and unexpectedly enjoyable! If you need a mattress, Natalie is your woman!
2. september 2026
Uopfordret anmeldelse
Hanan provided great service
Hanan provided great service
Used the sleep machine and let me try multiple pillows
27. august 2026
Excellent service from start to finish
31. august 2026
Great customer service whith Timi
Great customer service whith Timi , very polițe, kind and well inform.
Thank you!
2. september 2026
Uopfordret anmeldelse
Very easy website to use
Very easy website to use, good quality and prices. Fast delivery and the product is of high quality.
31. august 2026
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.