Warm and friendly service on three separate visits. Helpful without being pushy. When I decided what I wanted to do, the sales process was straight forward and speedy. The other items I will be buying... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Our experience with the Cotswold Co. from our visit to the Knutsford showroom through to delivery and installation, was excellent. Special thanks to Ryan & Chris who delivered and set up our dining ta... Se mere
Virksomheden har svaret
As always entering Cotswold is serene and calming experience. Immediately greeted by a smile and enquiry of help required by a charming assistant. Help was given in securing exactly what I had chosen... Se mere
You were redeemed by the second delivery team who were from the Cotswold Company.The first delivery failed because the delivery firm(not yours)went to the wrong address compounded by the fact your sho... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
We make timeless, rural classics for people whose hearts are in the country. Our furniture and everything we do is inspired by our roots; The Cotswolds.
Who are The Cotswold Company?
Skrevet af virksomheden
- Beautiful Products
- Everything with The Cotswold Company name on it is thoughtfully designed, carefully crafted and built to last. From British-made upholstery, the highest quality dining tables, wardrobes and storage solutions to our extensive range of home accessories.
- A responsible business
- We’re reducing our waste, energy use and carbon footprint business-wide, wherever we can. And we’re committed to doing better and better each and every year ahead.
- Quality you can trust
- Since our beginning, we've prided ourselves in combining traditional techniques, modern innovation and the finest materials to bring you our Signature Cotswold Quality. Something which remains the same, today.
Kontaktoplysninger
King Street 127, WA16, Knutsford, England, Storbritannien
- 01565 364815
4,8
Fremragende
163 anmeldelser
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Helpful team at Knutsford
The team at Knutsford were very helpful. I was going to spend a further £7000+, but the delivery structure slammed the brakes on and I would need to look elsewhere!
19. januar 2026
Uopfordret anmeldelse
A lovely store with exceptionally…
A lovely store with exceptionally friendly and helpful staff. The customer service was phenomenal, and we will certainly be returning. Thank you for such fantastic service.
18. januar 2026
Uopfordret anmeldelse
Friendly and helpful staff
Staff member was very helpful, informative and I didn’t feel rushed. Beautiful store and lovely buying experience
17. januar 2026
Uopfordret anmeldelse
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
I visited the Knutsford showroom and…
I visited the Knutsford showroom and spoke to a lady called Sara who was very informative. Unfortunately when I called back to order a sofa I spoke to a lady called Kate who did not seem to know how to handle an order for a customer,was very brusque on the phone and eventually I put down the phone as she said she had to consult someone to check the order process-this was for the 3rd time !!
15. januar 2026
Uopfordret anmeldelse
Besvarelse fra The Cotswold Company - Knutsford
Good morning Rosemary Van Ross,
Thank you for taking the time to share your experience with us. I’m glad to hear that your visit to our Knutsford showroom with Sara was informative.
I’m very sorry to hear about your experience when placing your order over the phone with Kate. This is not the level of service we aim to provide. Please be assured that your feedback has been raised with the Showroom Manager, and additional training will be provided to ensure our team is confident in handling customer orders.
We appreciate your patience and understanding, and we hope to provide a much smoother experience in the future.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Absolutely beautiful store
Absolutely beautiful store. Perfect sales people. Love the set up and the goods on show. Thank you x
15. januar 2026
Uopfordret anmeldelse
Excellent friendly staff who are very…
Excellent friendly staff who are very knowledgable and helpful
13. januar 2026
Uopfordret anmeldelse
Really lovely lifestyle store
Really lovely lifestyle store. Great designs at an affordable price.
3. januar 2026
Uopfordret anmeldelse
Amazing Cotswold Knutsford
Sylvia at Cotswold Knutsford provided exceptional service. She helped us find the right dining table and accessories with a patient, no-pressure approach
3. januar 2026
Uopfordret anmeldelse
Besvarelse fra The Cotswold Company - Knutsford
Good morning Shilpa Wahal,
We're happy to hear that you had such a positive experience. It's wonderful that our team member provided exceptional service and helped you find the perfect items with a patient approach.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Kate was fantastic and then when we…
Kate was fantastic and then when we called to order more furniture the gentleman I spoke to over the phone was equally amazing. Thanks so much
2. januar 2026
Uopfordret anmeldelse
Besvarelse fra The Cotswold Company - Knutsford
Good morning Liandra Luna,
We're happy to hear that you had such a wonderful experience with our team members and ordering more furniture. Thank you so much for your positive feedback!
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Extremely helpful staff…
We found the sale assistant extremely helpful. We had a query and he dealt with this for you. Excellent service and we will be certainly be going back.
28. december 2025
Uopfordret anmeldelse
A well thought out and beautifully…
A well thought out and beautifully presented store. We engaged with 4 different members of staff and in each case they represented the Cotswold brand to a high standard.
29. december 2025
Uopfordret anmeldelse
Xmas browsing
Warm greeting on entering the store. Friendly approachable staff.
20. december 2025
Uopfordret anmeldelse
Great service in store
Great service in store, good delivery. My house looks fantastic
11. december 2025
Kate was extremely helpful regarding…
Kate was extremely helpful regarding our bench purchase having had a very unsuccessful attempt of buying from another company it was so nice to find someone helpful and we will now receive our bench before Christmas.. thank you
15. december 2025
Uopfordret anmeldelse
Besvarelse fra The Cotswold Company - Knutsford
Good afternoon Joanna Rostron,
We're happy to hear that the bench purchase went smoothly. We appreciate your positive feedback and are so glad we could deliver your bench before Christmas after the previous experience.
Best wishes,
Jessica Sculfor
Executive Complaints Advisor
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff, excellent quality of furniture
14. december 2025
Uopfordret anmeldelse
The staff were amazing and the store is…
The staff were amazing and the store is beautifully presented
14. december 2025
Uopfordret anmeldelse
Had a really good experience
Had a really good experience. I told the sales person what I wanted and so far they have delivered
13. december 2025
Uopfordret anmeldelse
Helpful staff advising us on choice of…
Helpful staff advising us on choice of mattress, helped us to make the decision to order in store
28. november 2025
Friendly and efficient service.
5. december 2025
Uopfordret anmeldelse
Excellent choice
Excellent choice, knowledgeable staff and competitive pricing.
4. december 2025
Uopfordret anmeldelse
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