Miss Mirela has helped me get the perfect t shirt. She showed excelent customer service and went above and beyond to give me the best shopping experience.
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Recently went in to buy myself new hiking shoes - had an absolutely excellent service from lovely Mirela. Shoes are great too.
Virksomheden har svaret
I popped in looking for polish to protect my precious Blundstone boots. Although I wasn’t buying a big ticket item, Hannah took time out to give advice on their products and was patient, attentive and... Se mere
Virksomheden har svaret
Mirela was really helpful and friendly, offered advice and a reason to come back- for receiving great customer service.
Virksomheden har svaret
Virksomhedsoplysninger
- Butik med udendørstøj og -udstyr
- også i
- Campingbutik
- Løbebutik
- Skobutik
- Sportstøjbutik
- Taske- og kuffertbutik
Om Blacks - Jersey
Skrevet af virksomheden
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
Kontaktoplysninger
29-31 King Street, JE2 4WF, St Helier, Jersey, Storbritannien
- 01539 760449
4,9
Fremragende
432 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Sales Assistant
My sales assistant, a young girl, offered me brilliant service and made my experience better
4. februar 2024
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Besvarelse fra Blacks - Jersey
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Blacks Customer Care Team
Knowledgeable & helpful
Hannah was really helpful & knowledgeable when advising us. She spent lots of time going through everything, didn’t rush us & seemed genuinely invested in making sure we got the shoes/bag suited for our need. Thanks Hannah!
3. februar 2024
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Besvarelse fra Blacks - Jersey
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Great service
Hannah served us today - we were shopping for walking boots for my daughter for her D of E Award which would also be suitable for using in the snow. She was extremely helpful and knowledgeable and friendly. She gave us helpful tips and spent time ensuring the boots fitted properly. We also ended up buying a pair of walking shoes for my other daughter which were in the sale.
3. februar 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Jersey
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
A worker called Hannah helped me find a…
A worker called Hannah helped me find a coat that was very good quality
3. februar 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Jersey
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Blacks Customer Care Team
We were greeted by Hannah when we came…
We were greeted by Hannah when we came in looking for shoes and backpacks for the island walk! She was great help and very knowledgeable and nothing was too much trouble. Appreciated her guidance and left with what we were looking for. Thanks again.
3. februar 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Jersey
Hi,
Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.
Thanks again for shopping with us,
Blacks Customer Care Team
Hannah the sales assistant was lovely
Hannah the sales assistant was lovely - really helpful. Knew exactly what I was looking for
2. februar 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Jersey
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Blacks Customer Care Team
Hannah was really helpful and…
Hannah was really helpful and knowledgeable
1. februar 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Jersey
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Lovely service from the sales team
Lovely service from the sales team. I was interested in a tent at a bargain price and they went out of their way to get them from first floor storeroom. I found an ideal one and saved myself a good few pounds.
2. februar 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Jersey
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Blacks Customer Care Team
Great customer service from Hannah…
Great customer service from Hannah today in store.
2. februar 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Jersey
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Blacks Customer Care Team
Thank you Hannah for your guidance on…
Thank you Hannah for your guidance on trekking shoes / boots.
30. januar 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Jersey
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Blacks Customer Care Team
Very friendly staff and great shop
Went in looking for something and found exactly what I needed within seconds. Hannah was very helpful and friendly, will definitely be back!
30. januar 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Jersey
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Blacks Customer Care Team
Happy customer
Hello, I walked in just to browse and soon was approached by staff to offer help. I end up buying a bennie which I'm happy because staff Nicola and Hannah advised me which colour suit me better. Good service.
30. januar 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Jersey
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Blacks Customer Care Team
Great friendly confident service
Hannah was a pleaser to speak to friendly and very helpful
A credit to the company
27. januar 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Jersey
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Blacks Customer Care Team
Great customer service from Nicola
Great customer service from Nicola
Thank you
29. januar 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Jersey
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Blacks Customer Care Team
Hannah
Hannah, Blacks team Jersey very helpful and knowledgeable re trek shoes. Left the Shop a most satisfied customer with a new pair of shoes.
29. januar 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Jersey
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Good selection of products
Good selection of products, hassle-free shopping, and Hannah, the member of staff who served me, was friendly and helpful. Have been there a few times previously and always had a good experience.
27. januar 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Jersey
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Blacks Customer Care Team
Great Shopping experience
I found a lady named Hannah, she was very helpful. She assisted me in finding what I was looking for (balaclava) with ease and even told me about the great discounts that were available. It was a great shopping experience
27. januar 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Jersey
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Blacks Customer Care Team
Hannah has great customer service…
Hannah has great customer service really helpful
27. januar 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Jersey
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Blacks Customer Care Team
Hannah was very helpful finding the…
Hannah was very helpful finding the things we wanted and needed.
27. januar 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Jersey
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Blacks Customer Care Team
anna and hannah are very nice very…
anna and hannah are very nice very polite
27. januar 2024
Uopfordret anmeldelse
Besvarelse fra Blacks - Jersey
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Blacks Customer Care Team
Dette er Trustpilot
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.