Blacks - Brighton Anmeldelser 

963
TrustScore 5 ud af 5

4,9

8-9 North Street, BN1 1EB Brighton, GB


Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I popped in-store on a whim after seeing a pair of trail shoes discounted online. The new store looks great, and I found the staff very friendly and informative, Jude in particular. Although I didn’t... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

The Jacket sent is fine but they delivered it in just a plastic bag. One layer of not very thick plastic. It’s an expensive foam filled lightweight jacket that could have easily been damaged. Not suit... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We went to Blacks shop in North St Brighton today and were politely met by Jude as my wife wanted to get some new hiking boots. Benn took over as Jude went to lunch and he was extremely helpful and a... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

5 star service from Jude, who knows his product range, inside and out. I arrived 5 mins before store closing and he still gave me his time, positive energy and enthusiasm which was really app... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Butik med udendørstøj og -udstyr
  2. Sportstøjbutik
  3. Taske- og kuffertbutik
  4. Campingbutik
  5. Løbebutik
  6. Skobutik

Om Blacks - Brighton

Skrevet af virksomheden

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.

Contact us via Customer Care

Kontaktoplysninger

  • 8-9 North Street, BN1 1EB, Brighton, Storbritannien

  • 01273 964920

4,9

Fremragende

TrustScore 5 ud af 5

963 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(963)

3.239 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Amazing service and value!

Walked in clueless and overwhlemed and with Harry’s help left feeling like I had all I needed for a great traveling experience in Peru! Harry Listened to my needs and worries and found the perfect blend of function and budget! Feel like I got true value with no pushy sales pitch! Harry, you’re the man! Thank you!

Tam

3. juni 2025
Uopfordret anmeldelse
Blacks - Brighton-logo

Besvarelse fra Blacks - Brighton

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Blacks Customer Care Team

Bedømt til 5 ud af 5 stjerner

The team in Brighton were really…

The team in Brighton were really knowledgeable and keen to help!

3. juni 2025
Uopfordret anmeldelse
Blacks - Brighton-logo

Besvarelse fra Blacks - Brighton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Bedømt til 5 ud af 5 stjerner

Great customer service

I have just been into my local Blacks in Brighton to get some expert advice. Henry was really helpful and very knowledgeable. Great customer service.

3. juni 2025
Uopfordret anmeldelse
Blacks - Brighton-logo

Besvarelse fra Blacks - Brighton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Bedømt til 5 ud af 5 stjerner

I had a fantastic experience at Blacks

I had a fantastic experience at Blacks. My son was unsure about which shoes to buy for camping, and Harry, the manager, was incredibly helpful. He provided knowledgeable advice and took the time to ensure we chose the right pair. Harry was so kind, supportive, and professional throughout our visit. Thanks to his assistance, my son is really happy with his new shoes, and I’ll definitely be coming back to this store. Highly recommended!

20. maj 2025
Uopfordret anmeldelse
Blacks - Brighton-logo

Besvarelse fra Blacks - Brighton

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Blacks Customer Care Team

Bedømt til 5 ud af 5 stjerner

Back to Blacks

Excellent, cheerful and attentive service from Eloise this morning. My first visit to a Blacks for five years after a poor experience at a different branch but it now looks as though I'm back to Blacks.

18. maj 2025
Uopfordret anmeldelse
Blacks - Brighton-logo

Besvarelse fra Blacks - Brighton

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Blacks Customer Care Team

Bedømt til 5 ud af 5 stjerner

Firstly at Blacks served by Ben

Firstly at Blacks served by Ben, He went above and beyond to make sure we got the exact merchandise that we needed.
Secondly at your other store North Road. Henry was extremely helpful and made our purchase very satisfying
Thank you Blacks

13. maj 2025
Uopfordret anmeldelse
Blacks - Brighton-logo

Besvarelse fra Blacks - Brighton

Hi,

It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.

Thanks again for the review,
Blacks Customer Care Team

Bedømt til 5 ud af 5 stjerner

Off on a hiking experience

My brother in law was served by Harry, the manager, and his service was impeccable. Sooo much information , knowledge and humour was just superb. We learnt such a lot from him. Such good advice I every which way

11. maj 2025
Uopfordret anmeldelse
Blacks - Brighton-logo

Besvarelse fra Blacks - Brighton

Thanks for giving us a 5 star review.

It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.

Kind Regards
Blacks Customer Care Team

Bedømt til 5 ud af 5 stjerner

Great products and prices, awesome staff

Harry was fantastic - thank you so much for all the help today. I felt silly having to return the item I had purchased online, and was pleasantly surprised by the smooth returns process. Even better - after a relaxed and knowledgeable conversation about other tent options Harry helped me find a much more suitable alternative!

10. maj 2025
Uopfordret anmeldelse
Blacks - Brighton-logo

Besvarelse fra Blacks - Brighton

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Blacks Customer Care Team

Bedømt til 5 ud af 5 stjerner

Great service from Benn

Great service from Benn - knowledgeable, helpful and friendly to ensure we got the right walking boots to meet our requirements.
Thank you!

2. maj 2025
Uopfordret anmeldelse
Blacks - Brighton-logo

Besvarelse fra Blacks - Brighton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Bedømt til 5 ud af 5 stjerner

MAGDA at BLACKS NORTH ST

MAGDA at BLACKS NORTH ST , BRIGHTON was very helpful and supportive on a product exchange.
Excellent customer service, a great
asset to the company.
Thanks again for a great customer
experience.
Christos kiwi brighton

14. september 2024
Uopfordret anmeldelse
Blacks - Brighton-logo

Besvarelse fra Blacks - Brighton

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Blacks Customer Care Team

Bedømt til 5 ud af 5 stjerner

Harry and the team were brilliant at…

Harry and the team were brilliant at helping me choose a new tent. They took the time to explain all the possible options
I would recommend visiting the Brighton store for all your camping needs

26. april 2025
Uopfordret anmeldelse
Blacks - Brighton-logo

Besvarelse fra Blacks - Brighton

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Blacks Customer Care Team

Bedømt til 5 ud af 5 stjerner

Positive In-store Experience

Visited the store on Saturday morning to look at ruck sacks. Henry was excellent. Both knowledgeable and professional, he listened & guided to a ruck sack that fitted well with many features & good quality. The price was competitive & so the Osprey ruck sack was purchased in store. Thanks Henry.

12. april 2025
Uopfordret anmeldelse
Blacks - Brighton-logo

Besvarelse fra Blacks - Brighton

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Blacks Customer Care Team

Bedømt til 5 ud af 5 stjerner

Quality products for good value and Henry is a legend

Quality products for good value. Was shown around the store by Henry who was extremely knowledgeable and helpful. He was able to give me valuable insight into a range of different products and overall improved my buying experience.

13. april 2025
Uopfordret anmeldelse
Blacks - Brighton-logo

Besvarelse fra Blacks - Brighton

Hello,

Many thanks for rating us so highly.

We hope that you find our choice of products and service great value.

Thanks again for the 5 stars,
Blacks Customer Care Team

Bedømt til 5 ud af 5 stjerner

Eloise was absolutely brilliant.

Eloise was absolutely brilliant. Very polite, helpful, very knowledgeable and funny. The boots I was looking for were not in stock in the shop so she managed to ordered them from the Blacks website at a discounted price. I got them delivered the day after! Thank you!

4. april 2025
Uopfordret anmeldelse
Blacks - Brighton-logo

Besvarelse fra Blacks - Brighton

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Blacks Customer Care Team

Bedømt til 5 ud af 5 stjerner

Excellent service and professional guidance

Excellent service. Joel was very knowledgeable and helpful, he patiently give us all information and guidance required to choose the right hiking boots for our needs.

5. april 2025
Uopfordret anmeldelse
Blacks - Brighton-logo

Besvarelse fra Blacks - Brighton

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Blacks Customer Care Team

Bedømt til 5 ud af 5 stjerner

Great service from Soraya in Brighton…

Great service from Soraya in Brighton who advised me on walking boots, a rucksack and waterproofs. There's 30% off everything at the moment, so it's a good time to shop there. Thanks for the great customer service.

22. marts 2025
Uopfordret anmeldelse
Blacks - Brighton-logo

Besvarelse fra Blacks - Brighton

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Blacks Customer Care Team

Bedømt til 5 ud af 5 stjerner

Freya and Jess

Freya and Jess were most helpful and patient when dealing with my wife and I.
So helpful that we ended up buying 3 pairs of walking shoes!!
Customer service is so important and both demonstrated it to perfection. Well done.

26. januar 2025
Uopfordret anmeldelse
Blacks - Brighton-logo

Besvarelse fra Blacks - Brighton

Hi,

We're really pleased to see that you gave us 5 stars here. Feedback on how to improve is important but it's also nice to see full marks.

Thanks again,
Blacks Customer Care Team

Bedømt til 5 ud af 5 stjerner

Friendly staff that were happy to help…

Friendly staff that were happy to help with advice. First class customer service

18. marts 2025
Uopfordret anmeldelse
Blacks - Brighton-logo

Besvarelse fra Blacks - Brighton

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Blacks Customer Care Team

Bedømt til 5 ud af 5 stjerner

Hiking ankle boots

When buying ankle boots for an upcoming hiking holiday Mike was really helpful and knowledgeable. He listened to what I wanted and made recommendations which were well informed. He took the time to make sure the boots I tried on fitted and provided lots of tips on how to wear them based on different terrains and how to look after them. I would highly recommend going to him for advice!

10. marts 2025
Uopfordret anmeldelse
Blacks - Brighton-logo

Besvarelse fra Blacks - Brighton

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Bedømt til 5 ud af 5 stjerner

Harry was amazing

Harry was amazing! His knowledge is priceless, my Son was in need of some new walking boots, Harry took the time to understand his needs and gave great advice not just on the boots but recommended many other items for his trip we haven’t even thought about.
Happy Son, happy Dad

16. marts 2025
Uopfordret anmeldelse
Blacks - Brighton-logo

Besvarelse fra Blacks - Brighton

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Blacks Customer Care Team

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere