The Jacket sent is fine but they delivered it in just a plastic bag. One layer of not very thick plastic. It’s an expensive foam filled lightweight jacket that could have easily been damaged. Not suit... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
The Jacket sent is fine but they delivered it in just a plastic bag. One layer of not very thick plastic. It’s an expensive foam filled lightweight jacket that could have easily been damaged. Not suit... Se mere
Virksomheden har svaret
Easy to order, cheapest available price and no additional costs as could pick up from store. Brighton store staff were super friendly and efficient. Thank you.
Virksomheden har svaret
Very helpful with sizing walking boots for my daughter doing DofE. Let her try with socks before purchasing and told her we have 28 days to return if she wishes to try them around the house to get a p... Se mere
I popped in-store on a whim after seeing a pair of trail shoes discounted online. The new store looks great, and I found the staff very friendly and informative, Jude in particular. Although I didn’t... Se mere
Virksomheden har svaret
Skrevet af virksomheden
8-9 North Street, BN1 1EB, Brighton, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Eloise was absolutely brilliant at finding my daughter some great walking boots. She asked all the right questions and seemed to know exactly what would fit her feet. Very impressed and will be visiting again. Thank you!

Besvarelse fra Blacks - Brighton
Eloise was a great help! Helped me buy the right sleeping bag and mattress for camping.:)

Besvarelse fra Blacks - Brighton
Good experience - Harry and Henry were super helpful and knew their camping equipment well - thank you!

Besvarelse fra Blacks - Brighton
Walked in clueless and overwhlemed and with Harry’s help left feeling like I had all I needed for a great traveling experience in Peru! Harry Listened to my needs and worries and found the perfect blend of function and budget! Feel like I got true value with no pushy sales pitch! Harry, you’re the man! Thank you!
Tam

Besvarelse fra Blacks - Brighton
The team in Brighton were really knowledgeable and keen to help!

Besvarelse fra Blacks - Brighton
I have just been into my local Blacks in Brighton to get some expert advice. Henry was really helpful and very knowledgeable. Great customer service.

Besvarelse fra Blacks - Brighton
I had a fantastic experience at Blacks. My son was unsure about which shoes to buy for camping, and Harry, the manager, was incredibly helpful. He provided knowledgeable advice and took the time to ensure we chose the right pair. Harry was so kind, supportive, and professional throughout our visit. Thanks to his assistance, my son is really happy with his new shoes, and I’ll definitely be coming back to this store. Highly recommended!

Besvarelse fra Blacks - Brighton
Excellent, cheerful and attentive service from Eloise this morning. My first visit to a Blacks for five years after a poor experience at a different branch but it now looks as though I'm back to Blacks.

Besvarelse fra Blacks - Brighton
Firstly at Blacks served by Ben, He went above and beyond to make sure we got the exact merchandise that we needed.
Secondly at your other store North Road. Henry was extremely helpful and made our purchase very satisfying
Thank you Blacks

Besvarelse fra Blacks - Brighton
My brother in law was served by Harry, the manager, and his service was impeccable. Sooo much information , knowledge and humour was just superb. We learnt such a lot from him. Such good advice I every which way

Besvarelse fra Blacks - Brighton
Harry was fantastic - thank you so much for all the help today. I felt silly having to return the item I had purchased online, and was pleasantly surprised by the smooth returns process. Even better - after a relaxed and knowledgeable conversation about other tent options Harry helped me find a much more suitable alternative!

Besvarelse fra Blacks - Brighton
Great service from Benn - knowledgeable, helpful and friendly to ensure we got the right walking boots to meet our requirements.
Thank you!

Besvarelse fra Blacks - Brighton
MAGDA at BLACKS NORTH ST , BRIGHTON was very helpful and supportive on a product exchange.
Excellent customer service, a great
asset to the company.
Thanks again for a great customer
experience.
Christos kiwi brighton

Besvarelse fra Blacks - Brighton
Harry and the team were brilliant at helping me choose a new tent. They took the time to explain all the possible options
I would recommend visiting the Brighton store for all your camping needs

Besvarelse fra Blacks - Brighton
Visited the store on Saturday morning to look at ruck sacks. Henry was excellent. Both knowledgeable and professional, he listened & guided to a ruck sack that fitted well with many features & good quality. The price was competitive & so the Osprey ruck sack was purchased in store. Thanks Henry.

Besvarelse fra Blacks - Brighton
Quality products for good value. Was shown around the store by Henry who was extremely knowledgeable and helpful. He was able to give me valuable insight into a range of different products and overall improved my buying experience.

Besvarelse fra Blacks - Brighton
Eloise was absolutely brilliant. Very polite, helpful, very knowledgeable and funny. The boots I was looking for were not in stock in the shop so she managed to ordered them from the Blacks website at a discounted price. I got them delivered the day after! Thank you!

Besvarelse fra Blacks - Brighton
Excellent service. Joel was very knowledgeable and helpful, he patiently give us all information and guidance required to choose the right hiking boots for our needs.

Besvarelse fra Blacks - Brighton
Great service from Soraya in Brighton who advised me on walking boots, a rucksack and waterproofs. There's 30% off everything at the moment, so it's a good time to shop there. Thanks for the great customer service.

Besvarelse fra Blacks - Brighton
Freya and Jess were most helpful and patient when dealing with my wife and I.
So helpful that we ended up buying 3 pairs of walking shoes!!
Customer service is so important and both demonstrated it to perfection. Well done.

Besvarelse fra Blacks - Brighton
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.