Had a brilliant time. The motor home was well equipped, clean and in great condition. Pick up and drop off process was seamless and faster than expected. Staff were super helpful and friendly. A perfe... Se mere
Virksomheden har svaret
Lokation
Skift lokation125 Nancy Ellis Leebold Drive, 2200 Bankstown Aerodrome, New South Wales, AU
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Our Mercedes Sprinter van rental was just about perfect. We love to Sprinter camp in the states and have had several different configurations over the years, but our Apollo/Maui Van was without questi... Se mere
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We recieved great pre trip instructions and information. Were very well informed about the pickup process. Vehicle was ready and very clean, staff were helpful. Easy to find location and the vehicle... Se mere
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We rented an Apollo Euro Deluxe model. If you google it, the pictures on the company's website are different than the model we're given. Our vehicle was old, it didn't have the glass shower stall (acc... Se mere
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Virksomhedsoplysninger
Skrevet af virksomheden
Take the ultimate adventure with Apollo, thl’s flagship rental brand. With the most extensive and diverse fleet, Apollo has an unrivalled selection of options to suit every traveller’s unique style and needs. Apollo offers a motorhome for every kind of traveller and every kind of journey. Whether it’s a family making memories at a favourite holiday park, a couple chasing a romantic escape, or friends embarking on a bucket-list road trip; Apollo has the right motorhome to match the moment.
Kontaktoplysninger
125 Nancy Ellis Leebold Drive, 2200, Bankstown Aerodrome, New South Wales, Australien
- 1800 810 117
3,8
God
23 anmeldelser
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Great experience
Had a brilliant time. The motor home was well equipped, clean and in great condition. Pick up and drop off process was seamless and faster than expected. Staff were super helpful and friendly. A perfect holiday experience. Not a typical rental car experience.
26. september 2026
Besvarelse fra Apollo Motorhome Holidays - Sydney
Hi David, we are so delighted to hear you had such a brilliant time! It's wonderful to know that our motorhome met your expectations for being well-equipped, clean, and in great condition. We're especially pleased that our staff's helpfulness contributed to a perfect holiday experience for you.
Besvarelse fra Apollo Motorhome Holidays - Sydney
Thank you, Kylie. We appreciate your review.
Positive camping
Ease of hire, staff helpful and the app on the road was very much used.
19. september 2026
Besvarelse fra Apollo Motorhome Holidays - Sydney
Thank you Lyla. We are so pleased you found the App helpful whilst on the road. We appreciate you sharing your experience.
A Great Sprinter Experience
Our Mercedes Sprinter van rental was just about perfect. We love to Sprinter camp in the states and have had several different configurations over the years, but our Apollo/Maui Van was without question the best equipped and most efficient layout we've ever had. The van itself was a delight to drive across Victoria/NSW, the staff at pickup and drop-off were lovely, and we even got a complimentary bottle of wine to celebrate our honeymoon. Will absolutely rent again from Apollo in AUS again!
5. september 2026
Besvarelse fra Apollo Motorhome Holidays - Sydney
Hi Matt, congratulations on your wedding! We are so pleased you chose to honeymoon in a campervan... what a perfect adventure! We appreciate you letting us know how much you loved the layout. We look forward to welcoming you back for your anniversary!
Lacking necessities. …
There was no frying pan so consequently I couldn’t cook any meals.
The water tank was only half full and only enough for one two minute shower.
30. august 2026
Besvarelse fra Apollo Motorhome Holidays - Sydney
Hi Teresa, we’re truly sorry to hear that some items were missing. That’s not the experience we aim to provide, and it sounds like we missed a step in preparing your camper. We take this kind of feedback seriously and would appreciate the opportunity to learn more so we can address it directly and prevent it from happening again. Thank you for your review.
Besvarelse fra Apollo Motorhome Holidays - Sydney
Hi Eduard, thank you for sharing your experience with our branch crew. We are delighted that you found them kind and professional.
Was overall a good trip
Was overall a good trip, but I think should explained better what do in case of the alarm for the co is beeping.
21. august 2026
Besvarelse fra Apollo Motorhome Holidays - Sydney
Hi Gian, we're glad you had a good trip and appreciate your feedback regarding alarm instructions. We will certainly review our procedures to ensure clearer guidance for such situations.
Our recent motorhome holiday exceeded…
Our recent motorhome holiday exceeded all expectations. The motorhome was spotless, easy to drive, and had everything we needed for a comfortable journey. Check-in and check-out were quick and efficient, and the team provided excellent customer service throughout. The freedom of travelling at our own pace made for an unforgettable holiday. We wouldn't hesitate to use Apollo again and would highly recommend them to anyone considering a motorhome adventure.
3. august 2026
Besvarelse fra Apollo Motorhome Holidays - Sydney
Thank you so much for your kind words, Fiona! We are so pleased to hear you had such a great time.
Krista and Frederico were super…
Krista and Frederico were super efficient and helped us sort a few issues. Great team.
25. juli 2026
Besvarelse fra Apollo Motorhome Holidays - Sydney
Thank you for your kind words. We will pass this on to the team!
Great condition vehicles.
We recieved great pre trip instructions and information. Were very well informed about the pickup process. Vehicle was ready and very clean, staff were helpful. Easy to find location and the vehicle we had a 6 berth motorhome that was well suited for our family holiday. Everything worked great and was easy to operate.
Would use this company again if needed, highly recommend and thanks Diane at reception for being so helpful.
20. juli 2026
Besvarelse fra Apollo Motorhome Holidays - Sydney
Thank you so much for your kind words. We appreciate you taking the time to provide your review. We hope to see you again soon!
Such a fun, family experience !
We had the best time traveling up the coast as a family in the motorhome for five days! It didn’t feel too big to drive (we were surprised how easy it was to use!) and it felt big enough inside for all of us to feel comfortable (5 of us). The motorhome was in great condition which made the trip very comfortable. The team were great on the day of collection and drop-off. Super helpful and clear as it is a lot of information to take in! We found the app and ‘how to’ videos incredibly helpful along the way and preparing ourselves for the trip.
We have already recommended hiring a motorhome to so many friends who were also considering doing it.
Thank you for such a great experience, we loved it!
17. juli 2026
Besvarelse fra Apollo Motorhome Holidays - Sydney
Thank you so much Jennifer! It sounds like you and your family had an amazing time! We appreciate you recommending us you your friends. See you all again soon!
Disappointed
Central consul not working day 1. Couldn’t be fixed on the road.Needed to add oil after 3 days. Hot water didn’t work and had to get fixed in Dubbo. TV screen not secured. Presumed on desk excellent.. Poor follow up after complaint.
6. juli 2026
The vehicles are dirty and some of the staff are extremely rude and unhelpful.
The vehicles are dirty and in poor condition, and some of the staff are extremely rude and unhelpful.
30. maj 2026
Uopfordret anmeldelse
Besvarelse fra Apollo Motorhome Holidays - Sydney
Hi Hazel, we regret that this was your experience with us. This is not the quality or standard we aim for with our service or with our campers. We appreciate you letting us know as it helps us improve.
Besvarelse fra Apollo Motorhome Holidays - Sydney
Thanks Julie! We appreciate your review.
Positive experience
Efficient pick up and drop off experience. The staff is very knowledgeable and showed us everything that we needed to know about the Camper van. Will definitely hire again.
17. juni 2026
Besvarelse fra Apollo Motorhome Holidays - Sydney
This is great to hear! Thank you for your excellent review!
Besvarelse fra Apollo Motorhome Holidays - Sydney
Thanks Gordon! We are so pleased to hear you enjoyed your Apollo experience!
Perfect Holiday
Checking in & checking out is smooth. Local staff was very helpful in answering my questions. Place was clean and especially loved the rack that have all the things that were left behind by previous campers.
1. juni 2026
Besvarelse fra Apollo Motorhome Holidays - Sydney
Fabulous! We are so pleased to hear this. Our 'pay it forward pantry' is definitely popular with our guests. We are glad you found some things to help get you started on your holiday.
Keine guten Erfahrungen gemacht
Unsere Anmietung bei Apollo war von Anfang bis Ende eine Enttäuschung.
Übergabe in Sydney:
• Wartezeit über 1 Stunde auf das richtige Fahrzeug
• Statt des gebuchten „Euro Mini" wurde uns zuerst ein anderer, deutlich längerer Maui angeboten
• Als Campingstuhl: ein Kinderstuhl, unbrauchbar für einen großen Erwachsenen
• GASFLASCHE WAR GEÖFFNET vor der Abfahrt – ein gravierendes Sicherheitsproblem, wurde nicht geprüft
• Trittstufe defekt (Verletzungsgefahr beim Ein- und Aussteigen)
Zustand des Fahrzeugs:
• Toilette stark verschmutzt, ekelhafter Geruch – wir mussten Reinigungsspray kaufen und selbst putzen
• Tisch dreckig, von uns gereinigt
• Vorhänge eklig verschmutzt, der hintere Vorhang kaputt
• Windschutzscheibe innen extrem verschmiert, Sicht bei Sonne kaum möglich, Scheibenwischer machten es noch schlimmer
• Außen viele Kratzer, Fahrzeug wirkte heruntergekommen
Während der Reise:
• Hecktür ließ sich nicht mehr öffnen
• Beim vorgeschlagenen „Trick" zum Öffnen brach der Türgriff ab
• In Brisbane wurden wir nach den Reiseplänen gefragt, um die Mängel zu "beheben" – Rückmeldung kam erst, als wir längst weitergereist waren
• In Cairns wurden wir vor Ort komplett abgewiesen und wir haben keine Entschädigung o.ä. erhalten
Die Kommunikation per E-Mail war zäh, ausweichend und auf Entschädigung wurde stets auf „die nächste Filiale" oder „beim Drop-Off" verwiesen. Niemand fühlte sich zuständig.
Für eine mehrwöchige Australien-Reise, auf die man lange gespart und sich gefreut hat, eine Katastrophe. Klare Empfehlung: woanders buchen.
1. april 2026
Uopfordret anmeldelse
Besvarelse fra Apollo Motorhome Holidays - Sydney
Hi Mr Johnson, thank you for your excellent review - we would love to have you again!
USB / fridge a lot of equipment cannot…
USB / fridge a lot of equipment cannot be use normally in the camper van
20. april 2026
Besvarelse fra Apollo Motorhome Holidays - Sydney
Hi there, we are very sorry to hear that you experienced technical issues with the USB ports and fridge during your rental. We understand that these problems caused you inconvenience and impacted your overall experience. Our team is dedicated to rigorous maintenance and pre-rental inspections to prevent such occurrences. Our customer service team meets weekly as a team to review feedback and to ensure we provide the best possible support. Thank you for your feedback.
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