Good value for money and excellent customer service! The lights offer good quality for their price. As a professional DJ, my first impressions are positive, although it’s too early to judge the... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Good value for money and excellent customer service! The lights offer good quality for their price. As a professional DJ, my first impressions are positive, although it’s too early to judge the... Se mere
Virksomheden har svaret
communication was excellent..i could follow transit journey..packed extremely well…value for money is very good..lights are amazing..They definitely need protection for transit between gigs so i purc... Se mere
Virksomheden har svaret
Absolutely shocking. The machine I had ordered has stopped working Have sent several emails still no response!!!
Virksomheden har svaret
I can't afford to buy 4 of the lighting fixtures that are over £1000 each from a known brand and therefore I wouldn't be able to use my skills to create a light show. UKing offer decent fixtures... Se mere
Virksomheden har svaret
UKING is an online retailer of stage lighting, event effects, and lighting accessories, including moving head lights, PAR lights, laser lights, smoke machines, and DMX controllers. We serve customers looking for lighting solutions for parties, events, and commercial use, with fast shipping, customer support, easy returns, and extended warranty options.
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Good value for money and excellent customer service!
The lights offer good quality for their price. As a professional DJ, my first impressions are positive, although it’s too early to judge their long-term reliability.
One of the lights arrived damaged, but UKing’s customer service was excellent. They were responsive, professional and offered a fair solution.
Overall, a very positive experience. Good value for money and great after-sales support. Highly recommended!

Besvarelse fra UKING
Absolutely shocking. The machine I had ordered has stopped working
Have sent several emails still no response!!!

Besvarelse fra UKING
Produit conforme et livraison assez rapide ! Merci UKING !

Besvarelse fra UKING

Besvarelse fra UKING
Best of all, they are very punctual with deliveries, and the quality is 10 stars.

Besvarelse fra UKING
communication was excellent..i could follow transit journey..packed extremely well…value for money is very good..lights are amazing..They definitely need protection for transit between gigs so i purchased a couple of padded bags and used polystyrene they came in to put into bags…perfect.
i’m intending to buy a lazer next.

Besvarelse fra UKING
Advertising one product shipped another. Contacted uking no response

Besvarelse fra UKING
Everything ran smoothly,delivered on time and easily tracked
Very happy to recommend this website

Besvarelse fra UKING
habe nicht funktionierende Moving Lights erhalten, Betrag war 146,97€
Erstattet wurden 62,74€ ohne weitere Begründung.
habe mittlerweile viel zeit mit Chats bei Aliexpress verbracht.
Denke die Firma ist auf Betrug aus.

Besvarelse fra UKING
Poor packaging. One item was wrapped nicely and sealed the other one was not, appearing to have possibly been a return? The moving head lights make a loud squeaking sound when moving at times. It is a concern. The items came from China and the shipping box looked like it had been through a war weh it had arrived. Shipping was very slow taking over 10 days to arrive. The price was very good though and I hope they continue to work well. The manual was very basic and not well written.

Besvarelse fra UKING

Besvarelse fra UKING
Final update from me on this. In the course of the first few months of me buying units 1 had completely failed and the other was failing intermittently with a bad DMX card.
Eventually (many weeks) after the reports I was sent a powersupply to fix one of the units myself - it didn't work. The second unit i was sent a replacement DMX card, also didn't work. I let their support team know about both things not working and a replacement was agreed to. I was told the untis would be available by the end of the month. I waited 4 months and finally 1 was replaced by warranty and i bought a second one so I could have 2 working units. I wrote the review below and they asked me to reach out to them again, I did and they did absolutely nothing except suggest that I hadn't bought the light from them, again - which I showed them again that I did. Then they did nothing else.
So to recap, first unit broke in a matter of months and was not replaced, second unit would only workunder some circumstances if you held the DMX cable in place just right, no matter the type of DMX cable end. Wasted countless hours of my time working with their support, they refused to actually be helpful. Finally got a replacement unit which is working, and also bought another which appears to be working. Here is hoping they keep working as I like the lights themselves, other than the utter garbage that is the app you can use to "customize" them... Would not and will not buy anything else from them.
I'm on my 3rd and 4th unit now (while just trying to keep 2 working). For the price they are cool, but they are super intermittent on the DMX cards, support was useless, I had one unit completely die and it took 3 months+ to get a replacement, and the app you use to do custom stuff on them is buggy trash. If you don't mind spending less money and being told to repair them yourself or having stuff that works 50% of the time, then you're good with these.
Edit: In response to UKings comments, I've already worked with their support team, they already have my email addess and have worked with me on all of the tickets i've opened. The problem is specific, they shipped out bad units, took months to replace them, they have intermittent failures and their software to manage the lzer units works terribly. If they haven't fixed it buy now with me, just responding to contact support again isn't a terribly honest answer. Moving them to 1 star. I would avoid.

Besvarelse fra UKING
One of the lights arrived and the bottom plate was all bent, would not fit correctly and I was told to try and straighten it, I asked if they bought a car and it was scratched and told to polish it would they be happy, lights are new and I paid for goods to be fit for purpose out of the 4 I bought this was faulty Not a happy shopper

Besvarelse fra UKING
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.