The Fabric Co. Anmeldelser 

184
•
TrustScore 2.5 ud af 5

2,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

I ordered samples of upholstery fabric to evaluate for a reupholstery project. Imagine my disappointment when I paid for samples and received 2" X 2" squares that barely showed a pattern repeat. Ima... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

Paypal showed two addresses for me and the wrong one was used. I told the company of the mistake but they did not offer to remedy the problem. I don't want to spend another $8 on fabric swatches. A... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

I ordered twice from this company. My first order arrived in a timely manner, About four days. Based on this experience, I placed a second order and planned on a painter to install the wall paper. It... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We looked around at many wallpaper websites, and found that The Fabric Store offered very good functionality as well as the lowest prices for what we wanted. And we received a handwritten note of tha... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Indretningsarkitekt
  2. også i
  3. Møbelforretning

Skrevet af virksomheden

In 2001, brothers Eric, Richard and Garrett Browning took their love of fabric, their experience in the industry, and their business acumen to create a new store that would elevate the selection and level of service available in the St. Louis area. They knew what customers were asking for great access to products, and customer service built just for me.


Kontaktoplysninger

2,3

Under middel

TrustScore 2.5 ud af 5

184 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,3

Alle anmeldelser

(184)

2 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

DISAPPOINTING CUSTOMER SERVICE, SAMPLES

I ordered samples of upholstery fabric to evaluate for a reupholstery project. Imagine my disappointment when I paid for samples and received 2" X 2" squares that barely showed a pattern repeat. Imagine my further disappointment when the customer service email response doubled down on the size and made no offer to provide adequate sized samples or refund my payment. I'm sure they do a fine job on large orders, but I won't be ordering from them since I could not assess the quality and color of the fabric from such a tiny scrap.

24. august 2026
Uopfordret anmeldelse
The Fabric Co.-logo

Besvarelse fra The Fabric Co.

We clearly state under the tab, "Information on Samples", samples can be as small as 2x2 as some of our vendors only supply us with small pieces to cut samples. Our choices are a 2x2 sample or no sample. We choose to send samples over nothing.

Bedømt til 5 ud af 5 stjerner

First rate experience. Exceptional service.

First rate experience! Made the purchase via phone order rather than online and was exceptionally pleased with Tisha and Eric in how easy it was to get good info and easy ordering. Fabric arrived last night in the middle of a big storm and it is perfect. Many thanks.

25. februar 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I received the most beautiful fabric…

I received the most beautiful fabric from this company~ very quickly, I'd like to add, in these times of covid when few are working and producing and shipping. For those of us who are working and need product shipped quickly~ this was HUGE. The product amazing. Sample fees are a bit pricey when ordering several~but the Siamese Black Tan Leopard Cheetah Upholstery Fabric worked best and is gorgeous.
Thank you
Christine A Walker

28. oktober 2021
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Sample sent quickly

Ordered a fabric sample for drapes. It only took a few days to get here. The color did not quite match the onscreen display, which is understandable, and it's what samples are for. I won't be using this particular fabric, but I will keep this retailer in mind.

12. oktober 2015
Uopfordret anmeldelse
The Fabric Co.-logo

Besvarelse fra The Fabric Co.

Hi Marcia,

Thanks for the review! Anything else down the road let us know.

Best,
Jim

Bedømt til 5 ud af 5 stjerner

Happy local and online cudtomer

I was still unsure of what sort of grass cloth wallpaper to get but it was easy to order swatches online from The Fabric Co. online. Then they had the actual selection in stock at their brick and mortar store which happens to be quite close to me. A sale coupon helped me snap up what I needed and the sales help was first rate!

9. oktober 2015
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

EASY

Purchase, delivery, tracking, were all easy and quality of product is good.
No complaints.

6. oktober 2015
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent Service Excellent People

The Fabric Co was excellent to work with. Everyone I talked to was polite and HELPFUL! They were able to change the shipping speed for me, and when I found a lower price, they matched it.

I got the materials on time as expected for an excellent price with very good service. It just doesn't get any better than this.

5. oktober 2015
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic

Used this borders in a room 7 years ago, did some remolding recently you were about the only place I could find the same to repair the border.
Thank You

25. september 2015
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Unbelievably stellar customer service!!!

Honestly? This place BLEW ME AWAY with their customer service!! I had an order I needed in a hurry...and I was concerned that it might not get to me in time, since it was a special order.

I placed my order...then called them, to follow up and see if it was actually in stock. The gentleman I spoke with listened carefully...then told me he'd call me back after checking. He checked...he called back quickly...and yes, they had it in stock.

A few minutes later...I realized that I'd ordered the right fabric...but the wrong color...so I called the gentleman back (he'd given me his name AND number, in case I had any questions or issues!)...and explained my problem. He was able to stop the original order, change the fabric color...but when he checked on THAT fabric--it was NOT going to be in stock in time for what I needed.

I decided I'd order it anyway...so he carefully told me WHEN it would be in stock...and let me know I could call him back and cancel at any time, up until they received it.

Not once did he sound impatient...he was always friendly and genuinely wanted to help me out. I still smile, when I think of the whole experience--and whole-heartedly recommend this company to ANYONE. :)

23. september 2015
Uopfordret anmeldelse
The Fabric Co.-logo

Besvarelse fra The Fabric Co.

Hi Aurora,

Thanks for the kind words! Have a great week!

Best,
Jim

Bedømt til 5 ud af 5 stjerner

Exceptional Service

Not only did the sample fabric arrive ASAP. it was accompanied by a thank you note from the owner

Professional with a nice personal touch

Hope to do business with them in the near future

18. september 2015
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great product and shipped quickly

We placed an order that another website said would take almost 6 weeks for us to receive the fabric. When I ordered from The Fabric Co. it only took 5 days from the time I ordered the fabric until it was delivered to my front door.

13. september 2015
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Canceled Order; No Notification

I've been waiting a few weeks for my wallpaper border to be delivered and checking daily for messages. I had to open my Pay Pal account to find that my money had been refunded. Disgusted.

5. september 2015
Uopfordret anmeldelse
The Fabric Co.-logo

Besvarelse fra The Fabric Co.

Hi Cheri,

We apologize that you are disgusted. We sent several emails to you to let you know about the issue. They must have gone to your spam folder or got lost. Live.com emails tend to do that. If there is anything we can do down the road let us know.

Have a great Holiday weekend,
Jim

Bedømt til 4 ud af 5 stjerner

Great place to order on line

I have been ordering from The Fabric Co. for several years, hundreds of yards of fabric. The owner are the best, they really know how to provide customer service, they are honest, trustworthy and very helpful.

30. august 2015
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Customer Service is AMAZING!

I found my way to The Fabric Co. via an internet search for a jacobean fabric. I requested a sample of a fabric for drapery and asked if they could recommend coordinating fabrics to match. Here is where they began to exceed my expectations. They asked questions about the project, asked if I could send photos of the room where drapery was to be utilized and then sent several gorgeous fabric options in a very timely manner. Additionally, when I ordered the fabric, they responded with confirmations and updates within 24 hours and my fabric was shipped directly to my drapery maker. A handwritten thank you note with a receipt arrived today. They are now my go to place for all of my fabric (and wallpaper needs). They are truly all about customer satisfaction. Highly recommend!

29. august 2015
Uopfordret anmeldelse

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