I am a long term customer who has always had good service. This time was no exception. I used the chat assistant to ask a query and got a prompt response. The operator also took the opportunity to u... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Would have been 5 star but review order showed two errors -PAC asked for a phone number - current number not recognised as valid. Briefly closing the page then reopening cleared the error message and... Se mere
Customer service were quick to deal with my request, without the faff of trying to up-sell me to a new plan. The new contract was implemented right away, despite my contacting them online very close t... Se mere
Great customer service and very good value for money SIM only deals with Europe cover included in the contract.Already a customer with them but asked for a match to Black Friday deal on website which... Se mere
Virksomhedsoplysninger
Om Talkmobile
Skrevet af virksomheden
Talkmobile's Network
Using Vodafone’s mobile network, Talkmobile covers 99% of the UK’s population – offering customers the latest 4G and 5G services. All Talkmobile SIM only deals also include unlimited UK calls and texts as standard.
Talkmobile customers can use their SIMs whilst roaming all over the world.
Talkmobile's Customer Care
In 2023, Talkmobile was named overall winner of the UK Customer Experience Awards, and its customer care team picked up 2 awards at the International Business Awards, in recognition of the company's continued investment in providing good care for its customers.
Talkmobile focuses on giving its customers simplicity when it comes to purchasing a mobile plan, as well as providing exceptional value for money – it offers some of the most competitive prices on the market without compromising on quality.
Talkmobile deals allow data tethering to give customers freedom to use their data however they want.
Talkmobile's capped contracts allow customers to control their spend so they never have a surprise bill ever again.
Kontaktoplysninger
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Trying to order two SIMs to MOVE from…
Trying to order two SIMs to MOVE from O2 and it keeps failing. NO credit reference shows. Keep getting told to speak to my Bank. Have done, my bank can't see ANY attempt to setup a DD or anything. Happy to pay a £100 deposit if required, but their system just won't accept anything Tried different bank accounts too with no luck!
Easy fast sorted a contract in 10mins
Fantastic service,cannot go wrong
Fantastic service,cannot go wrong
Easy application
Great customer service.
Great customer service and very good value for money SIM only deals with Europe cover included in the contract.Already a customer with them but asked for a match to Black Friday deal on website which they bettered for me!
Always great service
Usual good service continues
I am a long term customer who has always had good service. This time was no exception. I used the chat assistant to ask a query and got a prompt response. The operator also took the opportunity to update my account to improve the service level. They were also very patient while I had to juggle with a hire car delivery in the middle of our conversation!
very easy to understand and order
Good Offers from Talkmobileally simple to manage account in the…
Really simple to manage account in the app. Good price plans and roaming coverage includes places like Switzerland which others don't
Time to cancel I think
Time to cancel I think. Sent this message at 10:21 Nov 13, it's now 11:32, no response but the 5 min auto reply of "We’re sorry it is taking longer than usual to connect you; our teams are unusually busy. We will connect you as soon as an advisor becomes available."
original message:
martin at 10:21, Nov 13:
This is the third time I have had to contact Talkmobile in 14 days because I have still not received my replacement SIM for 07xxxxxxx43. On Monday, I was assured it would arrive on Wednesday, yet nothing has been delivered. Royal Mail has already completed today's delivery, so it will not be arriving today either.
As a result, I am requesting three things:
1. A formal complaint to be logged on my account immediately, along with a complaint reference number.
2. A bill credit/discount to compensate for being unable to use the service I am paying for over the past two weeks.
3. A third replacement SIM to be dispatched urgently, with confirmation of my delivery address on file.
Live chat agent was efficient.
Would have been 5 star but review order…
Would have been 5 star but review order showed two errors -PAC asked for a phone number - current number not recognised as valid. Briefly closing the page then reopening cleared the error message and allowed me to proceed.
otherwise all good.
It is real good and easy to upgrade…
It is real good and easy to upgrade packages and some real good offers
I have phoned 3 time only to be…
I have phoned 3 time only to be transferred by an Ai bot and then waiting for 30 mins without anybody answering apart from - we are busy - .
Not at all happy.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








