Ray the sales person he was helpfull, answered our queries. Helped us good old fashioned customer service. He was approachable, wasn't pushy had a great sense of humour and made the transaction ver... Se mere
Virksomheden har svaret
Lokation
Skift lokationTeeside Shopping Park, Sandown Way, TS17 7BT Stockton-on-Tees, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I am very happy with our experience with Sofology and with the delivery men who brought us our lovely sofa/chair. Chloe at the Stockton store was marvellous, so friendly and helpful and knowledgeable.... Se mere
Virksomheden har svaret
Wasn't rushed or pounced on in the store, was able to browse and sit on the sofa we liked the look of, help was available when needed, great knowledge of store sofas, was told the fratelli and the mon... Se mere
Virksomheden har svaret
The sales lady in the shop was very friendly and helpful when we were looking at several settee options. email documentation arrived as agreed, now just waiting for arrival of corner settee.
Virksomheden har svaret
Virksomhedsoplysninger
- Sofabutik
- Møbeltilbehør
- Møbelforretning
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Møbelpolstringsbutik
Skrevet af virksomheden
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktoplysninger
Teeside Shopping Park, Sandown Way, TS17 7BT, Stockton-on-Tees, Storbritannien
4,8
Fremragende
2 t anmeldelser
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Besvarelse fra Sofology - Stockton-on-Tees
Thank your for sharing your experience Mrs Taber
Besvarelse fra Sofology - Stockton-on-Tees
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
No hard sell…
Very friendly, helpful, well informed staff - and no ‘hard sell’!
Welcomed the follow up call after purchasing online just to check everything ordered was correct before finalising.
30. marts 2026
Besvarelse fra Sofology - Stockton-on-Tees
Thanks for this fabulous review. We appreciate you sharing it with others!
Lovely friendly staff
Lovely friendly staff that don't harrass you the second you walk through the door! Lovely store experience and bought our sofa with ease and simplicity (our second sofa from Sofology)
29. marts 2026
Besvarelse fra Sofology - Stockton-on-Tees
Thank you for returning to us Michelle!
The sales man was very knowledgeable…
The sales man was very knowledgeable and helpful
28. marts 2026
Besvarelse fra Sofology - Stockton-on-Tees
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Tony from Stockton Sofology was…
Tony from Stockton Sofology was absolutely amazing he was very helpful and knows the products extremely well. Would definitely order a sofa from him again .
First class service
From Niki & Steve Nellis
21. januar 2026
Besvarelse fra Sofology - Stockton-on-Tees
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Don't believe the salesman , FOS
Told 3 - 4 weeks for delivery for in stock sofas and still waiting nearly 8 weeks with no update...... having to do the chasing around......
15. februar 2026
Besvarelse fra Sofology - Stockton-on-Tees
Hi there, thank you for sharing your review. We're sorry to hear about your experience and would love the opportunity to look into this further for you. Please feel free to email us at social.media.complaints@sofology.co.uk with your review and account details, and our team will be happy to assist.
Went in 2 look around found a chair I…
Went in 2 look around found a chair I liked Jamie was absolutely brilliant explain everything I needed to know sat on it for awhile very comfy gorgeous feel and colour thankyou for all your help lovely lad Jamie
21. marts 2026
Besvarelse fra Sofology - Stockton-on-Tees
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Jamie. Have a great day 😊
Besvarelse fra Sofology - Stockton-on-Tees
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
We were given time to look around the…
We were given time to look around the store without feeling pressure to buy. Sales team provided sufficient information to allow us to make decisions in our own time. Sales team were helpful without being too pushy.
20. marts 2026
Besvarelse fra Sofology - Stockton-on-Tees
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
We had a great experience at the…
We had a great experience at the Sofology store in Teesside Park thanks to Ray. He was kind, helpful, and very clear when guiding us through choosing and ordering our sofas. He made the whole process easy and stress-free—excellent service, thanks Ray!
19. marts 2026
Uopfordret anmeldelse
Besvarelse fra Sofology - Stockton-on-Tees
Hi there, thank you for your review. Another great review for Ray, we will make sure to pass this on! Have a nice day.
The assistant was very helpful and left…
The assistant was very helpful and left us to discuss our purchase in peace
13. marts 2026
Besvarelse fra Sofology - Stockton-on-Tees
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Good service
We were welcomed into the store, then left alone to browse in our own time. As soon as we needed help a staff member was there promptly to provide us with a quote and take our order.
The store was clean, tidy and well set out.
7. marts 2026
Besvarelse fra Sofology - Stockton-on-Tees
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Ray made the whole experience stress…
Ray made the whole experience stress free and easy- and not pushy like other stores can be!!
7. marts 2026
Besvarelse fra Sofology - Stockton-on-Tees
Thank you for awarding us 5 stars!
Very helpful and friendly
Very helpful and friendly. Did not feel pressurised at all. Would recommend.
27. februar 2026
Besvarelse fra Sofology - Stockton-on-Tees
Thank you for taking the time to leave a 5-star review!😊
Teesside Park Sofology
Chloe was very helpful without being pushy. She helped us pick the sofa that suited us rather than the one that was most expensive with all the gizmos.
25. februar 2026
Besvarelse fra Sofology - Stockton-on-Tees
Thank you for choosing Sofology we are pleased that Chloe was so helpful during your visit
Great job guys
Very happy with Gary and Ray they were both good and helpful with all the information we needed about our purchase 5stars 👍
24. februar 2026
Besvarelse fra Sofology - Stockton-on-Tees
Thank you for sharing your experience Jane
I had a lovely shopping experience
I had a lovely shopping experience, I found the perfect recliner sofa, the sales team were very friendly.
24. februar 2026
Besvarelse fra Sofology - Stockton-on-Tees
Thank you for awarding us 5 stars Fay :-)
Was approached just after we arrived in…
Was approached just after we arrived in the store, friendly welcome by all staff, but not pressured sales, given plenty of time to browse while Staff were available to question if we needed, we actually left the store to check what was available at 2 other stores next door but returned as happy with our first choice. The gentleman then came to speak to us asked if we needed anymore help. We discussed our choice, he made sure we were aware of the delivery charge on top ! Which I had already noticed, we completed the transaction and he made sure we knew it might arrive a week later than the expected 2 depending which depot would deliver, also as we live on a farm he was aware that w live outside the village by I presume checking a map on his pad ? Totally happy with the service from him plus the other 2 sale staff working today
20. februar 2026
Besvarelse fra Sofology - Stockton-on-Tees
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Besvarelse fra Sofology - Stockton-on-Tees
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Tony. Have a great day 😊
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