Yet to receive the sofa, but the experience was excellent. The staff weren’t pushy and I was allowed to walk around without pressure to find a sofa I wanted. The service through purchasing was easy an... Se mere
Virksomheden har svaret
Lokation
Skift lokationNew Mersey Retail Park, Speke Road, L24 8QB Liverpool, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Highly recommend this lovely friendly store! We knew we wanted a new sofa but there were different family opinions of what we should buy, which was fun I’m sure for the staff member who’s middle name... Se mere
Virksomheden har svaret
The sales assistant, Cloe, was more than helpful. She went out of her way to research options for us and show us the differences between different products, so that we were able to make a purchase wit... Se mere
Virksomheden har svaret
I recently bought two two seater sofas from the Speke, Liverpool branch. When I returned home, I realised one was too big for my space. I went back and saw Clio, my original sales representative, and... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Sofabutik
- Møbeltilbehør
- Møbelforretning
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Møbelpolstringsbutik
Skrevet af virksomheden
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktoplysninger
New Mersey Retail Park, Speke Road, L24 8QB, Liverpool, Storbritannien
4,9
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
A brilliant experience
A brilliant experience visiting Sofology today in Liverpool Speke store, Steve was brilliant, friendly and informative. We were made to feel comfortable throughout and it was genuinely a pleasure to purchase our new sofas from there, would 100% go there again.
22. februar 2026
Besvarelse fra Sofology - Speke Liverpool
Hi there, thank you for your review. Another great review for Steve, we will make sure to pass this on! Have a nice day.
Great customer service and supportive…
Great customer service and supportive knowledge from Steven.
22. februar 2026
Besvarelse fra Sofology - Speke Liverpool
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Steven. Have a great day 😊
brilliant sales assistant
Rebecca the sales assistant was amazing, so helpful and answered all of my queries with knowledge and without hesitation
21. februar 2026
Besvarelse fra Sofology - Speke Liverpool
Hi there, thank you for your review. Another great review for Rebecca, we will make sure to pass this on! Have a nice day.
Absolutely fell in love with the couch…
Absolutely fell in love with the couch we purchased as soon as we spotted it, but we were sold by Stephen, he was amazing told us all about the sofa and talked through everything. We made sure to come back in on a day he was in just to secure the couch directly with him, couldn’t thank him enough. Excellent service
21. februar 2026
Besvarelse fra Sofology - Speke Liverpool
What an amazing review, thank you so much for taking the time to write this 😊
Besvarelse fra Sofology - Speke Liverpool
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
I went into two sofology’s
I went into two sofology’s, both people who helped me were super helpful, gave great advice and helped me find my dream sofa.
15. februar 2026
Besvarelse fra Sofology - Speke Liverpool
Thank you for awarding us 5 stars Stephen.
Friendly staff welcoming
Friendly staff welcoming. Very simple application for financing.
15. februar 2026
Besvarelse fra Sofology - Speke Liverpool
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Great Experience
All the staff at Speke Liverpool were helpful, approachable, friendly and knowledgeable.
12. februar 2026
Besvarelse fra Sofology - Speke Liverpool
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Been waiting since October given 5…
Been waiting since October given 5 dates been sitting in garden furniture with osteoporosis osteoarthritis osteoarthritis.. no reply from CEO
Complaints gave me £50 gesture… never again will I order from them…. Next step I’m going to cancel
Been in touch with rip of Britain and fb have a page of angry customers.
17. oktober 2025
Uopfordret anmeldelse
Besvarelse fra Sofology - Speke Liverpool
Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.
Excellent service
Received a warm welcome from professional staff, Stephen is willing to help check stock availability and setup the account in a speedy way, thank you and longing to receive our new sofa.
9. februar 2026
Besvarelse fra Sofology - Speke Liverpool
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology, we can’t wait to deliver!
Excellent service
Excellent service, great staff not pushy but very helpful I felt very confident in making my purchase.
This is my second sofa purchase in Eight years and the service is just as good now as then. Thank you 😊
10. februar 2026
Besvarelse fra Sofology - Speke Liverpool
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Besvarelse fra Sofology - Speke Liverpool
Thank you for choosing Sofology!
Helpful staff
31. januar 2026
Besvarelse fra Sofology - Speke Liverpool
Thank you for taking the time to leave a 5-star review!😊
Great customer service with your staff…
Great customer service with your staff member Stephen
Shame there was no deals at the time to bring the cost down a bit
1. februar 2026
Besvarelse fra Sofology - Speke Liverpool
Hi Steph, we did recently had some reduced ranges but this sale ended yesterday. Thank you for awarding us 5 stars.
Steven was so helpful with helping us…
Steven was so helpful with helping us choose our first Sofa! Would definitely recommend sofology on service and knowledge. Steven helped us figure out what would fit our space after the first sofa we initially seen online was too large.
1. februar 2026
Besvarelse fra Sofology - Speke Liverpool
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Besvarelse fra Sofology - Speke Liverpool
Thank you for choosing Sofology!
Sean the salesman was excellent….. very informative and friendly
Sean the salesman was excellent
27. januar 2026
Besvarelse fra Sofology - Speke Liverpool
Hi there, thank you for your review. Another great review for Sean, we will make sure to pass this on! Have a nice day.
Absolutely made up with our new sofa
Absolutely made up with our new sofa! Rebecca was brilliant with us, she gave us lots of time to find the right sofa for us. We did have problems with the measurements at home as to which sofa we could have. She even emailed over a couple of different ones to see if we could fit them in, which we really appreciated as it saved us going back and too from the store. All in all a great experience and she is a credit to your company!
26. januar 2026
Besvarelse fra Sofology - Speke Liverpool
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Besvarelse fra Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Very good service salesman very…
Very good service salesman very knowledgeable and thorough
24. januar 2026
Besvarelse fra Sofology - Speke Liverpool
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
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