Unbeknown to us our visit coincided with the last day of your store at Redbrick Mill in Dewsbury. We met an excellent salesman named Yameen, had a lovely chat and bought a table and a lamp at a fantas... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We were looking for various furniture items for our newly built upmarket holiday collection for 10 people. Your products lived up to our expectations and the knowledgeable staff made our decision eas... Se mere
Virksomheden har svaret
We had decided previously as to the sofa and fabrics required. We had been grateful of the preferred swatch being sent. On the day, the model was no longer on display but Ash phoned another store to... Se mere
Virksomheden har svaret
Visited Sofology at red brick mill Batley today. We’d actually ordered a sofa from a different store yesterday but was unsure on the colour choice . Ash was amazing ! He even got out a paint sample bo... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Sofabutik
- Møbeltilbehør
- Møbelforretning
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Møbelpolstringsbutik
Skrevet af virksomheden
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktoplysninger
218 Bradford Road, Batley, WF17 6JL, Batley, Storbritannien
- 03444828282
4,8
Fremragende
301 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Zak was really helpful all the way…
Zak was really helpful all the way through from selecting the right sofa to finalising over the phone.
31. december 2025
Besvarelse fra Sofology - Redbrick Mill
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Super helpful staff and they couldn’t…
Super helpful staff and they couldn’t do enough even when I’d changed my mind on the sofa I was buying
28. december 2025
Besvarelse fra Sofology - Redbrick Mill
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Amazing Experience and customer service…
Amazing Experience and customer service from Zakaria
30. december 2025
Besvarelse fra Sofology - Redbrick Mill
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Zak and Yameen were excellent in their…
Zak and Yameen were excellent in their customer service, very friendly and lot of knowledge they went above and beyond
We were very undesisive to buy a corner sofa or 2 and a 2 or a 3 seater we took measurements down to them to see which one would fit in our living room.
They came to our house after work to measure up what would fit to make sure we buy the right size sofa.
We went to a few sofa retail shops but the service we got from these 2 was at another level.
After that we decided if buy sofa then we will buy from these guys.
29. december 2025
Besvarelse fra Sofology - Redbrick Mill
Thank you for sharing your experience :-)
Thank you zak
Excellent customer service delivered bu
zak! He understood our vision and made it into a reality!
14. december 2025
Besvarelse fra Sofology - Redbrick Mill
Hi there, thank you for your review. Another great review for Zak, we will make sure to pass this on! Have a nice day.
Great customer service
Great customer service, good delivery time expected, can’t wait for them to arrive before Christmas!
7. december 2025
Besvarelse fra Sofology - Redbrick Mill
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Harriet was really helpful
6. december 2025
Besvarelse fra Sofology - Redbrick Mill
Hi there, thank you for taking the time to leave a 4-star review!😊
Poor experience
My item was supposed to be delivered a week ago. No help to date from the customer service team re follow ups. Am in the dark about the status of my item which was a big ticket item
31. oktober 2025
Besvarelse fra Sofology - Redbrick Mill
Thank you for sharing your review. We're sorry to hear about your experience. Please feel free to email us at social.media.complaints@sofology.co.uk with your review and account details, if there is anything we can help with.
What a great experience from visiting…
What a great experience from visiting the store and browsing Zach was fantastic and very knowledgeable and helped me choose the correct piece to suit my home . I returned to store to order and dealt with a young man called Ash who processed my order he was so lovely from start to finish what a great team they are
20. november 2025
Besvarelse fra Sofology - Redbrick Mill
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Excellent customer service and friendly
The staff were friendly and professional, they were also thorough and professional.
22. september 2025
Besvarelse fra Sofology - Redbrick Mill
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Harriet Booth was exceptional in…
Harriet Booth was exceptional in handling our enquiry and made the process so easy and dealt with us in a very gracious manner
4. november 2025
Besvarelse fra Sofology - Redbrick Mill
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Harriet. Have a great day 😊
Highly recommend
We struggled to decide on colours and exactly what we wanted. Ash was very patient and helpful, highly recommend!!
26. oktober 2025
Besvarelse fra Sofology - Redbrick Mill
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Guy who served me upstairs deserves…
Guy who served me upstairs deserves some credit good guy dealt with me well
8. oktober 2025
Besvarelse fra Sofology - Redbrick Mill
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Really helpful and friendly
Really helpful in store, nothing was too much trouble, Yamin was super helpful. I had to call back on the phone after I'd checked measurements and again really helpful & friendly. Very slick process.
5. oktober 2025
Besvarelse fra Sofology - Redbrick Mill
Hi there, thank you for taking the time to leave a 5-star review!😊
Besvarelse fra Sofology - Redbrick Mill
Hi there, thank you for taking the time to leave a 5-star review!😊
Besvarelse fra Sofology - Redbrick Mill
Hi there, thank you for taking the time to leave a 5-star review!😊
Harriet was lovely and very informative…
Harriet was lovely and very informative without being pushy
1. oktober 2025
Besvarelse fra Sofology - Redbrick Mill
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Fantastic employees Maxine & Harriet at Redbrick Mill
Our experience was made great due to your showroom employees Maxine and Harriet who were exceptionally helpful. They have superb knowledge of all the products on sale which is a credit to them, along with being both friendly and delightful. They are an asset to Sofology at Redbrick Mill.
Kind regards and a big thank you from Sue and Brian (and Gyp!)
27. august 2025
Besvarelse fra Sofology - Redbrick Mill
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Besvarelse fra Sofology - Redbrick Mill
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Customer service was excellent,very…
Customer service was excellent,very friendly member of staff who was very knowledgeable about the item I wanted to purchase.I needed someone to guide me along to the choice I would make. So pleased she came to help me. Would highly recommend to anyone.
21. september 2025
Besvarelse fra Sofology - Redbrick Mill
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.