I felt no pressure to buy on the previous four occasions I had visited the store just to be sure. I was offered the option of further assistance if needed. On the day of purchase I said to the sa... Se mere
Virksomheden har svaret
Lokation
Skift lokationGiltbrook Retail Park, Ikea Way, NG16 2RP Nottingham, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Ordered my new sofa online after visiting a show room to see the sofa first. Staff very helpful but not at all pushy Ordering process so easy and you had the choice to pay in full or instalments whi... Se mere
Virksomheden har svaret
No pressure from any staff to buy, they have no issues with you testing every bit of technology and are very informed and helpful. Everything is stress free and I left feeling very informed and conten... Se mere
Virksomheden har svaret
Haven't had delivery yet, but the buying experience was great. Lini was a breath of fresh air. Been to another shop beforehand, was hounded and pressured. She left us to browse, when we'd made a deci... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Sofabutik
- Møbeltilbehør
- Møbelforretning
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Møbelpolstringsbutik
Skrevet af virksomheden
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktoplysninger
Giltbrook Retail Park, Ikea Way, NG16 2RP, Nottingham, Storbritannien
4,8
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
All good… helpful and friendly staff.
All good… helpful and friendly staff.. sound advice.. hopefully the product (an occasional chair) proves to be what we’re hoping for.
3. december 2025
Besvarelse fra Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review!😊
The product was great the staff are…
The product was great the staff are good and the price is reasonable
6. december 2025
Besvarelse fra Sofology - Nottingham
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology😊
Amazing service by Danni.
Me and my partner attended the Sofology store in Giltbrook Nottingham and was attended by a lovely lady called Danni and she was absolutely amazing!! We was shown a sofa and we fell in love. The process was so easy and straightforward. Everything was explained very clearly by Danni and we really appreciate her time and effort she delivered to us.
5. december 2025
Besvarelse fra Sofology - Nottingham
Hi, thank you so much for your 5* review. We're really glad that you had a great shopping experience at Sofology😊
Great Service
4. december 2025
Besvarelse fra Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review!😊
The sales assistant was very helpful…
The sales assistant was very helpful and knowledgeable without being pushy , nice to be acknowledged as soon as we entered the store and helped with our purchase
4. december 2025
Besvarelse fra Sofology - Nottingham
Thank you so much for your review! We're delighted to hear that you're happy with our service and would recommend us. Wishing you a wonderful day 😊
Help and informative
Very helpful and informative.Listened to my requirements and directed me to make the most suitable choice and purchase
3. december 2025
Besvarelse fra Sofology - Nottingham
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Friendly helpful staff who gave you…
Friendly helpful staff who gave you time to look around the store and were not following you around to get a sale.
27. november 2025
Besvarelse fra Sofology - Nottingham
Thank you for sharing your experience! We're delighted to hear that you found our team friendly and helpful, and that you felt free to browse the store at your own pace. We always aim to give our customers space to explore without any pressure, so it’s great to know that came across during your visit.
We really appreciate your feedback and hope to welcome you back again soon! 🌟
Danni the lady at Nottingham branch was…
Danni the lady at Nottingham branch was amazing
30. november 2025
Besvarelse fra Sofology - Nottingham
Thank you for your feedback Sharon!😊
Besvarelse fra Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Our sales man Matthew was so helpful…
Our sales man Matthew was so helpful even when we had the whole team trying to work out combinations!!
He remembered me when I came back and helped me put through my order thank you
28. november 2025
Besvarelse fra Sofology - Nottingham
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Matthew. Have a great day 😊
Excellent customer service all…
Excellent customer service all explained by Danni who was professional and helpful though out our visit. Thanks Danni for your help.
24. november 2025
Besvarelse fra Sofology - Nottingham
Hi there, thank you for your review. Another great review for Danni, we will make sure to pass this on! Have a nice day.
Besvarelse fra Sofology - Nottingham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Going shopping for a new 3 piece suit
Going shopping for a new 3 piece suit. Not normally top one the to do list.
Jay just made the experience so effortlessly easy.
Talk about know your product!
Very impressive.
Thanks Jay, you deserved the sale.
23. november 2025
Besvarelse fra Sofology - Nottingham
Thank you for sharing your experience! We're delighted that Jay made your shopping trip for a new 3-piece suite effortless and enjoyable. His product knowledge clearly made a positive impression.
We appreciate your kind words and 5-star rating. It means a lot that you chose Sofology Nottingham for your furniture needs. If you need further assistance, please reach out.
Phil & Evie were phenomenal members of…
Phil & Evie were phenomenal members of staff. Absolutely top blokes the pair of them. 10/10.
Phil had a classic touch like smooth jazz, Evie had an up beat pitter patter like rain bouncing off one of them water drums.
The sofas are made to order, so I’m not going to be able to plant my peach down on it until nearly Christmas time.
I guess that’s the price you pay for top quality.
God bless you dear reader.
3. november 2025
Besvarelse fra Sofology - Nottingham
Thank you for sharing your wonderful feedback! We're thrilled that Phil and Evie made a positive impression during your visit. They are exceptional team members, and your kind words will brighten their day.
We appreciate your understanding about the wait time for your made-to-order sofa. We strive for the highest quality and hope it will be worth the wait.
If you have any questions or need assistance, please reach out. We look forward to welcoming you back to Sofology Nottingham soon.
Amazing service
Amazing service, Evie was great. Talked us through everything really clearly and helped us choose which sofa was best for us. Would definitely recommend
23. november 2025
Besvarelse fra Sofology - Nottingham
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Amazing experience
Me and my wife spoke to Evie who was absolutely amazing she’s provided a lot of answers and reassurance with our sofa purchase my wife would not buy with anyone else would 100% recommend
23. november 2025
Besvarelse fra Sofology - Nottingham
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Excellent and professional service from…
Excellent and professional service from Lilli
23. november 2025
Besvarelse fra Sofology - Nottingham
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Besvarelse fra Sofology - Nottingham
Thank you so much for taking the time to leave us such a wonderful review. We are thrilled to hear that you found our service very helpful and patient. At Sofology Nottingham, we strive to provide the best experience for our customers, and your feedback is incredibly valuable to us.
We look forward to welcoming you back to our store in the future. If there's anything else we can assist you with, please don't hesitate to reach out.
Dani helped to process our order and go…
Dani helped to process our order and go through everything. No hard sell just options if we wanted extra bits so that was nice
16. november 2025
Besvarelse fra Sofology - Nottingham
Hi there, thank you for your review. Another great review for Dani, we will make sure to pass this on! Have a nice day.
The sales person was very attentive and…
The sales person was very attentive and extremely helpful
18. november 2025
Besvarelse fra Sofology - Nottingham
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.