Everything was great from start to finish. The service was fast, friendly, and very well organised. I felt looked after throughout the whole experience, and the team exceeded my expectations. Highly r... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit B, 150 Kingston Road, KT3 3RD Kingston-upon-Thames, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Sam was very nice and took the time to explain everything about the sofa. She was kind, helpful, and assisted us from the very beginning. We looked at many different furniture shops, but we decided to... Se mere
Virksomheden har svaret
Sammi who served us was very helpful. We'd previously been in another store and came away because of their horrid hard sell attitude. Sammi gave us enough information and left us to browse at our own... Se mere
Virksomheden har svaret
Greeted on entering the store, but no pushy sales staff. But when ready for information on certain sofas it was given . We dealt with Junior who was very informative and was given a quote on wha... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Sofabutik
- også i
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Møbelforretning
- Møbelpolstringsbutik
- Møbeltilbehør
Skrevet af virksomheden
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktoplysninger
Unit B, 150 Kingston Road, KT3 3RD, Kingston-upon-Thames, Storbritannien
4,8
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Fantastic service
Very friendly welcome on entering the store then team members were helpful knowledgeable we were not rushed in any way. Once we had made our selection they went through the product in detail with payment options whilst they made us coffee to further enjoy our experience would highly recommend
30. november 2025
Besvarelse fra Sofology - New Malden
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Junior was fabulous
Junior was fabulous, kind knowledgeable funny and made everything so easy.legend thank you!
29. november 2025
Besvarelse fra Sofology - New Malden
Hi there, thank you for your review. Another great review for Junior, we will make sure to pass this on! Have a nice day.
Great service from Nips and the manager…
Great service from Nips and the manager Shah - would highly recommend
29. november 2025
Besvarelse fra Sofology - New Malden
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Seamless process
27. november 2025
Besvarelse fra Sofology - New Malden
Thank you for your review Candy. We hope you found the perfect sofa!
Very friendly and helpful staff.Did not…
Very friendly and helpful staff.Did not try and push for a sale nor push for us to take insurance on the product.They let the product do the talking.
26. november 2025
Besvarelse fra Sofology - New Malden
Thanks for your review Geoff!
Range of products
22. november 2025
Besvarelse fra Sofology - New Malden
Thank you for awarding us 5 stars Stephanie :-)
The consultant really knew his stuff
The consultant really knew his stuff. Made us choose your store over others!
25. november 2025
Besvarelse fra Sofology - New Malden
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Very helpful service!
Junior was great at talking us through the practicalities of what we needed and suggesting suitable alternatives to meet our needs. Great selection!
22. november 2025
Besvarelse fra Sofology - New Malden
Thank you for taking the time to write this great review :-)
Great customer service from Junior!
Junior delivered an amazing service to myself and my family. He went above and beyond for us - I’m really happy we were served by him.
17. november 2025
Besvarelse fra Sofology - New Malden
Hi there, thank you for your review. Another great review for Junior, we will make sure to pass this on! Have a nice day.
Looking for a sofa made easy
Looking for a sofa was made easy, welcoming staff with no over bothering. Ayas was very nice, professional and answered our questions and more.
I hope the delivery of our sofa and experience ends with the same standard.
16. november 2025
Besvarelse fra Sofology - New Malden
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Vip’s customer service won us over
Vip’s customer service won us over. We purchased a sofa due to his honesty and transparency.
16. november 2025
Besvarelse fra Sofology - New Malden
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
I just bought a sofa with the help of…Sahlin
I just bought a sofa with the help of Sahlin today, he was very professional, helpful, knowledgeable and didn’t apply too much pressure. He made sure we had enough time to consider and also let us consider every option too. I just wish every furniture shopping experience was the same
15. november 2025
Besvarelse fra Sofology - New Malden
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
Knowledgeable staff
15. november 2025
Besvarelse fra Sofology - New Malden
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
New Malden
The salesperson, was exceptionally helpful and knowledgeable, and above all, patient. Good service from the sales team.
13. november 2025
Besvarelse fra Sofology - New Malden
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Besvarelse fra Sofology - New Malden
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Very friendly service really happy with…
Very friendly service really happy with the outcome
25. oktober 2025
Besvarelse fra Sofology - New Malden
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great service
Ayas Mohamed has been amazing. We visited the store twice to check measurements etc. and ensure that the sofa was the right one for us. We then had a telephone call to place the order. Ayas answered all of my many questions, whilst being very patient and I didn’t feel pressured into making a purchase. Thank you!
10. november 2025
Besvarelse fra Sofology - New Malden
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Excellent service from the sales team …
Excellent service from the sales team (Junior)
We are returning customers & can’t speak highly enough.
10. november 2025
Besvarelse fra Sofology - New Malden
Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received, we hope you found the perfect sofa.
Great experience
Very good shopping experience with friendly, proactive, and helpful staff.
11. oktober 2025
Besvarelse fra Sofology - New Malden
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!
Staff at the store were very helpful…
Staff at the store were very helpful and friendly
2. november 2025
Besvarelse fra Sofology - New Malden
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.