Our sales consultant Ayas Mohamed (New Malden branch) was great. He explained the options available (within our budget) & gave suggestions based on our requirements. Ayas was very patient & help... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit B, 150 Kingston Road, KT3 3RD Kingston-upon-Thames, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We visited Sofology recently to find a new sofa and couldn't be happier with the service. Ayas assisted us and was brilliant—he really listened to what we were looking for and helped us find the perfe... Se mere
Virksomheden har svaret
Sammi who served us was very helpful. We'd previously been in another store and came away because of their horrid hard sell attitude. Sammi gave us enough information and left us to browse at our own... Se mere
Virksomheden har svaret
Really happy with how this went. Went into the shop not totally sure what I wanted, and the staff were helpful without being pushy — they left us to browse and only came over when we had questions. Go... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Sofabutik
- Møbeltilbehør
- Møbelforretning
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Møbelpolstringsbutik
Skrevet af virksomheden
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktoplysninger
Unit B, 150 Kingston Road, KT3 3RD, Kingston-upon-Thames, Storbritannien
4,8
Fremragende
2 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Sam at the New Malden store was…
Sam at the New Malden store was friendly and very helpful. Great service.
12. september 2025
Besvarelse fra Sofology - New Malden
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
All staff friendly and approachable
All staff friendly and approachable. Good knowledge of their merchandise, very thorough service from start to finish
12. september 2025
Besvarelse fra Sofology - New Malden
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Salesman very helpful and patient
Salesman very helpful and patient. He explained all options clearly and was super helpful without being pushy.
15. september 2025
Besvarelse fra Sofology - New Malden
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Thorough explanation and advice
Thorough explanation and advice on product and process.
Junior gave exceptional service.. thanks
14. september 2025
Besvarelse fra Sofology - New Malden
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Junior. Have a great day 😊
Great help on all our options
Very attentive help from Junior who took all of our needs and limitations to suggest a whole range of options
14. september 2025
Besvarelse fra Sofology - New Malden
Hi there, thank you for your review. Another great review for Junior, we will make sure to pass this on! Have a nice day.
Besvarelse fra Sofology - New Malden
Good afternoon, thank you for your review. We're pleased to hear that you are happy with the service provided by our teams in store. Have a great day 😊
Besvarelse fra Sofology - New Malden
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Junior gave exceptional customer…
Junior gave exceptional customer service as did Nip when we visited. Great job chaps
12. september 2025
Besvarelse fra Sofology - New Malden
Good afternoon, thank you for your review. We're pleased to hear that you are happy with the service provided by our teams in store. Have a great day 😊
We went to the new Malden branch today…
We went to the new Malden branch today and Nip was very helpful he helped us find our perfect sofa!
Gave all the information but wasn’t really pushy ( which would normally put me off)
Can’t wait for the sofa to arrive!
11. september 2025
Besvarelse fra Sofology - New Malden
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Nip. Have a great day 😊
I see Nina she is so helpful and…
I see Nina she is so helpful and respectful and very nice manager
11. september 2025
Besvarelse fra Sofology - New Malden
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Excellent customer services.,,,
Excellent customer services from Junior who helped us with our choice of sofa.
8. september 2025
Besvarelse fra Sofology - New Malden
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Great choice of sofa’s with fair choice…very good experience
Great choice of sofa’s with fair choice of coverings. Nina the sales person was very helpful and explained all we required to know about our choice of sofa the manufacture,maintenance and financing, very helpful throughout our experience at Sofology.
4. september 2025
Besvarelse fra Sofology - New Malden
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Very helpful phone call
7. september 2025
Besvarelse fra Sofology - New Malden
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Besvarelse fra Sofology - New Malden
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Besvarelse fra Sofology - New Malden
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Very good selection and very great…
Very good selection and very great service.
I had good demonstration of the sofa and functionality. Very knowledgeable saff & Very good customer service. I would recommend to others.
6. september 2025
Besvarelse fra Sofology - New Malden
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Excellent service.
Ayas is an excellent salesman and was very helpful in letting us know what our options were.
2. september 2025
Besvarelse fra Sofology - New Malden
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Great service!
Great service! Showed me all the options and very knowledgable staff!
5. september 2025
Besvarelse fra Sofology - New Malden
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Besvarelse fra Sofology - New Malden
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Besvarelse fra Sofology - New Malden
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Dette er Trustpilot
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.