Happy was incredibly kind, patient, and helpful. They explained everything to me step by step and made sure I understood all the details. They went through every offer carefully, and even when I had m... Se mere
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White City Retail Park, M16 0RP Manchester, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Happy was incredibly kind, patient, and helpful. They explained everything to me step by step and made sure I understood all the details. They went through every offer carefully, and even when I had m... Se mere
Virksomheden har svaret
A great experience with top level customer care both from the sales exec Will who spent so much time with us helping with colours and understanding exactly what we wanted. Wasn't pushy what so ever ju... Se mere
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Purchased my first ever sofa for my first home, Happy made it the easiest experience! He was beyond helpful and attentive without being pushy or over the top, he was knowledgable and also very good at... Se mere
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I had a really great experience purchasing my couch at sofology in White City. Leanne especially was amazing, going above and beyond for my families needs and wants.
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At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
White City Retail Park, M16 0RP, Manchester, Storbritannien
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The young lady, Rose, who looked after us was amazing at White City Retail Park. She was patient, helped us with alternatives and suggestions. All in all a fantastic experience, which made the decision to buy an easy one. Rose is a credit to the company and the store and we will look forward to receiving our sofa and chair. Thanks Again

Besvarelse fra Sofology - Manchester

Besvarelse fra Sofology - Manchester
We had a fantastic experience at sofology from the moment we walked in, no getting harassed just a polite hello and here if you need anything, we spent 2 hrs looking around as its a big thing after all you need to get it right, the assistant Ikram answered all our questions honestly in our view, we saw something we liked but wanted time to think about it, there was no pressure put on us, we returned 2 weeks later just to check a few details again no harrassing us, Ikram went through everything with us, repeating details over just so the order was correct, very happy overall with the price and service, we used sofolgy at white city retail park manchester

Besvarelse fra Sofology - Manchester
Knowledgable and helpful assistance from Happy in store. Thoughtful and didn't feel rushed or pressured, listening to what I wanted and not trying to upsell.

Besvarelse fra Sofology - Manchester
Salesman Happy was very polite and informative, made the experience very easy.

Besvarelse fra Sofology - Manchester
Dean was great . We liked the information he was giving us. Product knowledge was very good.

Besvarelse fra Sofology - Manchester
We were supported by Happy and he helped us to find the right sofa and combination we needed. He gave us time to think and agree on what we wanted making the experience good as we were not pressured to make a decision quickly.
He was knowledgeable and gave us all the relevant information, so our process could not be faulted

Besvarelse fra Sofology - Manchester
The show room at White City retail park was lovely, it had lots of choice and we were greeted with a lovely smile and a helping hand from Happy, one of the Sofology team! He helped us choose the right sofa for us and guided us through the whole process! He was so friendly and a credit to the team!

Besvarelse fra Sofology - Manchester
The member of staff was great, no pressure, very informative

Besvarelse fra Sofology - Manchester
We were approached in the store at Trafford by a man named Happy, he pointed out certain things for us to consider then left us alone to explore the store. We were only originally looking but found something we both agreed on and loved so we asked Happy if he would give us some prices ect. He went through it all so throughly that the process was so easy. Would definitely advise people to go and have a look around. No hard selling or feeling under pressure

Besvarelse fra Sofology - Manchester
I was so comfortable shopping in the store.The lady who attended to me gently explained all i needed to know about the sofa i liked.She told me about the various fabric and colour options available.I went on a match day and she took down our car plate number so we are not issued a parking fine(Showing she went above and beyond)

Besvarelse fra Sofology - Manchester
Rose help me very much with colour choice & measurements a very reliable and relaxing experience.
Great customer service

Besvarelse fra Sofology - Manchester
After a lot of searching, I decided to buy my new sofa from Sofology, and overall, I’m really pleased with the experience.
The in-store experience was excellent. The staff were friendly without being pushy, gave me space to browse, and answered all my questions when I needed help. The lady assisting me was very knowledgeable about all aspects, I have no unanswered questions, she was genuinely helpful in narrowing down my choice, also provided options on how to pay and was very informative
Overall very happy and looking forward to receiving my new sofa.

Besvarelse fra Sofology - Manchester
Happy at Sofology in White City Retail Park Manchester, is a credit to the company! He was friendly and helpful throughout our visit. He put no pressure on us and truly made what had been a stressful experience at other shops one that was enjoyable and easy.

Besvarelse fra Sofology - Manchester
We went into the store looking for a sofa around 240cm wide. The sales person showed us one on display that was labelled as 233cm, which felt perfect for our space. We trusted her to place the order for that exact model, but it turns out she selected a smaller size—using a similar-looking photo on the order page.
There were no clear measurements listed, just a picture, so we had no idea anything was wrong until the sofa arrived. And then came the worst part—they admitted the size was different but still wanted to charge us around £400 to exchange it. Seriously?
It’s really disappointing. We went in person to avoid this kind of issue, trusted the staff to get it right, and now we’re paying the price for their mistake.
Just a warning to others: double-check everything yourself and don’t just rely on what the staff tell you! If they mess it up, it could cost you a lot to fix their mistake.

Besvarelse fra Sofology - Manchester
Happy has done an amazing job, no one made us happy as happy did :).

Besvarelse fra Sofology - Manchester
We were served by a lovely patient gentleman called Happi he took time to go through everything with us not pushy at all.
Decided on a great quality sofa with his help.
Would definitely recommend this store at white city Manchester. Great team.

Besvarelse fra Sofology - Manchester
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