Sofology - Hove Anmeldelser 2.087

Attentive, knowledgable, helpful staff.

We visited Sofology a few times and received excellent service from Drew. He was extremely helpful and took the time to understand our needs completely. We knew we wanted a corner reclining sofa, and he guided us through the options to help us narrow it down. Each time we returned, Drew was consistently welcoming, knowledgeable, and supportive. His approach made the whole process much easier, and we really appreciated his help.

James was amazingly helpful and knowledgeable about the products. He was super patient and really friendly. We visited the store on 2 occasions before we bought our sofa's, he remembered our names! James made it a really positive and fun experience, and have recommended him and Sofology to friends. Thank you James, you're a star 🌟

I bought an arm chair which I wanted to take home that day. They insisted they would deliver it two weeks later.
They kept delaying delivery and lost it. THREE MONTHS LATER it was delivered damaged. I had tried to get it sooner but it seems by malice they just delayed it further and further. If this is the delay for a ready to deliver arm chair then I hate to think what happens to sofas and three piece suits that are made to order. See other reviews where people wait months and get messed around. Sofology are not worth the risk.
Before Sofology put a standard generic response please can they write what they are going to do to avoid this happening again?

Amazing catering staff!
Very helpful.

Rich! Rich made our experience great. He was so helpful, knowledgeable and made making such a big purchase easy and enjoyable.

James in store was a wonderful help to us. He was polite, clear in making sure we understood everything and very professional. He took the time to help us both times we visited the store. The first time in looking at different sofas and the second time in making our purchase.

Great selection of sofas which is exactly what we were looking for
Sales man Rich at the hove store was really helpful and showed us features and options we didn’t know about
Made us a coffee and we hade time to choose our perfect sofa no pushy sales just great advice

Great shop the lady that served us sorted out our sofa so quickly

We were greeted with respect and were listened to, we knew what we were looking for and the sales man went straight to it without trying to sway us.

So friendly so knowledgeable

We visited Hove store twice for a new corner settee.
Drew saw us on both occasions and gave us great advice on the purchase and associated products.

He allowed us time to make our decisions and we felt there was no pressure selling.

We would recommend Drew and his colleagues for their expert advice.

Mr Walker your sales person was very friendly & professional & made our visit to your hove store very easy & relaxing.

Friendly service, explained everything regarding the care in detail

Sales staff were very helpful

James our sales advisor spent a lot of time with us going through options and calculating prices etc. he was extremely pleasant, friendly and patient with us. At no time did we feel pressured. He had a lot of knowledge about all the products and gave advice where we needed it. Aside from the great quality of the product and the warranty, James was one of the main reasons we bought with sofology

From start to finish was a fantastic stress free experience no pushy sales just quick and easy .

From first visiting the store and meeting Rich who expertly guided us through sofa options, to then returning and placing the order, the service and knowledge was exceptional. Very comfortable environment and experience, very happy all round.