Helpful friendly staff (Evan) who knew about the product and the options available. Clear explanation of the damage insurance with no pressure to purchase
Lokation
Skift lokationUnit 1, Horizon Shopping Park, Solartron Road, GU14 7QL Farnborough, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
They competently brought the sofa into our living room, unpacked it and installed it. They were helpful, friendly and made sure the recliners worked before they left. I couldn’t ask for a better deliv... Se mere
Virksomheden har svaret
Your sales member of staff, Evan Evans, was amazing. He was very professional, Friendly and very patient. We felt supported and not rushed durning our decision making process. This helped us finally... Se mere
Virksomheden har svaret
We had a great experience at Sofology in Farnborough thanks to Barry. He gave us really helpful advice, and supported us throughout choosing the perfect sofa for our new home. He was friendly, patien... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Sofabutik
- Møbeltilbehør
- Møbelforretning
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Møbelpolstringsbutik
Skrevet af virksomheden
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktoplysninger
Unit 1, Horizon Shopping Park, Solartron Road, GU14 7QL, Farnborough, Storbritannien
4,8
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Always very professional and…
Always very professional and knowledgeable about their products.
14. marts 2026
Besvarelse fra Sofology - Farnborough
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Besvarelse fra Sofology - Farnborough
Thank you Mr & Mrs Rogers :-)
Had a really lovely and straight…
Had a really lovely and straight forward experience. Charlie was a top lad that gave us a knowledgeable rundown of our options and helped guide us towards a lovely sofa for our first home! Highly recommend.
8. marts 2026
Besvarelse fra Sofology - Farnborough
Thank you for choosing us to supply your first sofa Dominic!
Besvarelse fra Sofology - Farnborough
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Very helpful
Very helpful, very informative lovely sales lady, would definitely go back in the future even though I don't live locally, well worth the trip thank you
8. marts 2026
Besvarelse fra Sofology - Farnborough
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Besvarelse fra Sofology - Farnborough
Thank you Lee
Great service
Plenty of choice. Staff were friendly but gave us space to look around. Very happy.
7. marts 2026
Besvarelse fra Sofology - Farnborough
Thank you for choosing Sofology!
Besvarelse fra Sofology - Farnborough
Thank you for awarding us 5 stars!
Evan was super helpful
Evan was really helpful! We came into the Farnborough store looking for a beige Mayfair and walked out with 2 grey Cricket style sofas. He used the Fabric care kit and upsold us as we are so impressed!
7. marts 2026
Besvarelse fra Sofology - Farnborough
Thank you for choosing Sofology!
Besvarelse fra Sofology - Farnborough
Thank you for awarding us 5 stars Janet :-)
I purchased 2 sofas
I purchased 2 sofas - one refurbished and i ordered a similar new one. I was advised the new will be exactly the same as the old, but I ordered a massagers. When delivered the new did not have the side buttons and it was not working even with the remote. When I complained i was told "as per our return policy we cannot issue a refund or pick the sofa up". Very very bad customer service. very arrogant staff. Will never buy again. Don't use this company.
Update:
The email address you sent is not working, the email bounced back.
5. marts 2026
Uopfordret anmeldelse
Besvarelse fra Sofology - Farnborough
Hi Prema, please could you send your details over via email to social.media.complaints@sofology.co.uk and we will take a look into this?
First class service
First class product with efficient and great service. I particular Sakila was most helpful and accommodating
2. marts 2026
Besvarelse fra Sofology - Farnborough
Thank you for awarding us 5 stars Andy
Barry provided great customer service
Barry provided great customer service. He was personable and very patient.
28. februar 2026
Besvarelse fra Sofology - Farnborough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Awesome sales consultant
Our sales consultant Charlie at the Farnborough store was really friendly and talked us through our options, listened to our requirements and was very good at explaining the purchase process! Would definitely recommend his service to anyone looking for new sofa/chairs
28. februar 2026
Besvarelse fra Sofology - Farnborough
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Besvarelse fra Sofology - Farnborough
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Candace was great very knowledgable and…
Candace was great very knowledgable and represented Sofology well.
25. februar 2026
Besvarelse fra Sofology - Farnborough
Hi there, thank you for your review. Another great review for Candace, we will make sure to pass this on! Have a nice day.
Thorough without the sales nonsense
Thorough without the sales nonsense. Attentive without being intense.
Thrilled with my purchase.
24. februar 2026
Besvarelse fra Sofology - Farnborough
Thank you for this great review Emma :-)
Great service!
I had a good experience from the Farnborough store. Sakila looked after me, answered all my questions and helped me make an informed decision. Highly recommended!
22. februar 2026
Besvarelse fra Sofology - Farnborough
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Very attentive
Very attentive , helpful and pleasant staff.
only one small hiccup , when asked to demonstrate a multi item lumbar chair it failed to operate.
21. februar 2026
Besvarelse fra Sofology - Farnborough
Hi there, thank you so much for your lovely feedback - we’ll pass this on to the team, they’ll be so pleased! We’re sorry about the chair not behaving itself during the demo, but we really appreciate you flagging it and hope to welcome you back soon!
Barry was fab
Barry was fab! Very helpful but also gave us space to wonder. He told us about the clearance section which we ended up getting our sofa set for less then £900 all in!
21. februar 2026
Besvarelse fra Sofology - Farnborough
Hi there, thank you for your review. Another great review for Barry, we will make sure to pass this on! Have a nice day.
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