Sofology - Cannock Anmeldelser 

2.701
•
TrustScore 5 ud af 5

4,8

Unit 4, Cannock Gateway Retail Park, Eastern Way, WS11 8XR Cannock, GB

•

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Everyone hates the thought of going sofa shopping. The staff following you around, they keep talking to you despite your telling them your just browsing. Well it was a totally different experience at... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

We visited the cannock store. A lady called Kimberley approached us, was really helpful. We had a few sofas we liked she talked through options and made everything clear. Very easy process.

Bedømt til 5 ud af 5 stjerner

Lisa was very helpful and knowledgeable about the sofas and helped us to find the right one for us, colour and size wise. She was very friendly and gave us lots of advice about how to keep our new... Se mere

Virksomheden har svaret

Bedømt til 3 ud af 5 stjerner

When we browsed store sales agents were busy chatting, 3 or 4 sofas of interest id seen online were not in store. Eventually ordered online after sending question re whether my sofa could have light... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Sofabutik
  2. også i
  3. Butik med udstyr til hjemmet
  4. Dagligstuemøbelbutik
  5. Møbelforretning
  6. Møbelpolstringsbutik
  7. Møbeltilbehør

Skrevet af virksomheden

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Kontaktoplysninger

  • Unit 4, Cannock Gateway Retail Park, Eastern Way, WS11 8XR, Cannock, Storbritannien

4,8

Fremragende

TrustScore 5 ud af 5

3 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,8

Alle anmeldelser

(2.701)

13.841 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Beautifully laid out store with plenty…

Beautifully laid out store with plenty of choices of sofas. Kimberley proved very helpful without being pushy. Once we had made a choice Kimberley was on hand to give us the advice we needed. Altogether a very pleasant experience.

26. december 2025
Sofology - Cannock-logo

Besvarelse fra Sofology - Cannock

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Bedømt til 5 ud af 5 stjerner

Sofology only place to buy your sofa from

Our sales consultant was very patient, knowledgeable above all open and honest. Nothing was too much and on hand for any queries we had.

21. december 2025
Sofology - Cannock-logo

Besvarelse fra Sofology - Cannock

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Bedømt til 1 ud af 5 stjerner

Zero Customer Service

It’s now January 5th and I’ve still received no response from Sofology, despite repeated attempts to contact them. I even had an email back, asking me if I was trying to arrange delivery! This company is awful. I’ve spent over £12,000 in 7 years, I’ll never spend another penny. And I will make sure that everyone I speak to knows to avoid them.

18. december 2025
Uopfordret anmeldelse
Sofology - Cannock-logo

Besvarelse fra Sofology - Cannock

Hi there, we are disappointed to hear that you might not have had the best experience. If you do need to discuss this further, please do not hesitate to contact our Customer Care Team and we will be more than happy to help.

Bedømt til 5 ud af 5 stjerner
Sofology - Cannock-logo

Besvarelse fra Sofology - Cannock

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Bedømt til 5 ud af 5 stjerner

Sunny from Cannock store was really…

Sunny from Cannock store was really helpful, sent a good amount of time talking us through everything we needed to know, happy with my choice ~ can’t wait to receive my sofa now!!

17. december 2025
Sofology - Cannock-logo

Besvarelse fra Sofology - Cannock

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Bedømt til 1 ud af 5 stjerner

I am waiting an urgent call from a…

I am waiting an urgent call from a manager. Twice now you have failed delivery. And when I phone they don’t know where my order is and I have a ticket raised from Saturday. I have no sofa. It’s a week before Christmas where we have family over with no where to sit.

17. december 2025
Uopfordret anmeldelse
Sofology - Cannock-logo

Besvarelse fra Sofology - Cannock

Thank you for sharing your review. We're sorry to hear about your experience and would love the opportunity to look into this further for you. Please feel free to email us at social.media.complaints@sofology.co.uk with your review and account details, and our team will be happy to assist.

Bedømt til 5 ud af 5 stjerner

Shannon

Shannon, the lady who helped us on both occasions, when we first came to look and today when we purchased the sofas could not have been more helpful. Her lovely customer service and recommendations definitely encouraged us to go with sofology. She was absolutely fantastic!

15. december 2025
Sofology - Cannock-logo

Besvarelse fra Sofology - Cannock

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Bedømt til 5 ud af 5 stjerner

Great service

Great service

12. december 2025
Sofology - Cannock-logo

Besvarelse fra Sofology - Cannock

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Bedømt til 5 ud af 5 stjerner

Staff friendly not pressured left to…

Staff friendly not pressured left to browse but staff helpful when needed.

11. december 2025
Sofology - Cannock-logo

Besvarelse fra Sofology - Cannock

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Bedømt til 5 ud af 5 stjerner

Helpful

Welcomed which was nice as other companies didn't. Sunny was great stayed with me and answered all my questions and also gave me time.

11. december 2025
Sofology - Cannock-logo

Besvarelse fra Sofology - Cannock

Hi there, thank you for taking the time to leave a 5-star review!😊

Bedømt til 5 ud af 5 stjerner

Excellent customer service

The service we received from your employee, Storm was the reason we purchased our sofa. She was very knowledgeable, extremely helpful and friendly.

8. december 2025
Sofology - Cannock-logo

Besvarelse fra Sofology - Cannock

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Bedømt til 5 ud af 5 stjerner

Nice products - Great Staff

Very attentive, helpful and patient staff, particularly Liz who was lovely.

Nice selection of good quality (high end), reasonably priced furniture.

30. november 2025
Sofology - Cannock-logo

Besvarelse fra Sofology - Cannock

Hi there, thank you for taking the time to leave a 5-star review!😊

Bedømt til 3 ud af 5 stjerner

Sales assistant was pushy and didn't…

Sales assistant was pushy and didn't listen completely to my housing situation so then questioned me a lot which felt uncomfortable. I had been to a different store twice previously and saw a sofa I loved so still went ahead with purchase as I wanted to get it ordered ready for my new home without delay as I'm on a tight schedule and this was the closest store at the time.

5. december 2025
Sofology - Cannock-logo

Besvarelse fra Sofology - Cannock

Thank you for taking the time to leave a review. We're sorry to hear about your experience and would appreciate the opportunity to make it right. If you'd like to discuss this further, please email us at social.media.complaints@sofology.co.uk with your review and account details.

Bedømt til 5 ud af 5 stjerner

Sunny was amazing

Sunny was amazing , he was helpful and informative and made us feel comfortable and we left feeling confident about our putchase

30. november 2025
Sofology - Cannock-logo

Besvarelse fra Sofology - Cannock

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Bedømt til 5 ud af 5 stjerner

Great service

Great service, very knowledgable staff, good prices

28. november 2025
Sofology - Cannock-logo

Besvarelse fra Sofology - Cannock

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Bedømt til 5 ud af 5 stjerner

Jess is amazing!!

Myself and my boyfriend were guided through the sofa buying experience by Jess.. we visited the store twice, after the first visit she emailed me to follow up which I really appreciated it. She went above and beyond to help us pick the perfect sofa for our home, answering all our questions no matter how silly they seemed… she was warm and welcoming from the start - 10/10 customer experience, I’ve recommended friends to go the Cannock store and ask for Jess :)

22. november 2025
Sofology - Cannock-logo

Besvarelse fra Sofology - Cannock

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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