We had a warm greeting at the door and an explanation of how the sofa modules work We were offered coffee and was taken to any sofa that would show us our requirements The staff were very friendl... Se mere
Virksomheden har svaret
Lokation
Skift lokationHighwood Lane, Patchway, BS34 5TQ Bristol, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
What a pleasant group of people to deal with!! Intelligent, patient , polite, all information ready at hand, no “essence of salesperson” wafting through the air … This adds up to a pleasant s... Se mere
Virksomheden har svaret
On walking into the Bristol store i was really impressed on the store layout and the fact the staff were not pushy,yes she did introduce herself to us but left us to wander through the store, when we... Se mere
Virksomheden har svaret
I thought the sales lady who helped us (sorry can’t remember her name) was absolutely brilliant. She was helpful, knowledgeable, whilst not pressuring us, and also great with our children. Great ex... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Sofabutik
- også i
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Møbelforretning
- Møbelpolstringsbutik
- Møbeltilbehør
Skrevet af virksomheden
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktoplysninger
Highwood Lane, Patchway, BS34 5TQ, Bristol, Storbritannien
4,7
Fremragende
1 t anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Lovely staff at the Bristol store
Lovely staff at the Bristol store, really helpful. Easy ordering and can’t wait for my sofa
21. september 2025
Besvarelse fra Sofology - Bristol
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Modern, interesting range, non pushy
After visiting a number of sofa outlets we had borderline given up as we couldn't find anyting modern, different, designed, the places we had been in everything looked the same or was tacky and favoring electric relining over style. We found a sofa online and realised it was from Sofology and they had a Bristol store. I called to ask if what I wanted was in the showroom and it was and it was even in the right colour. We visited on a Saturday, with traffic we only arrived 30 minutes before closing, I found the showroom very inspiring, lots of modern designs, the sofa we actually wanted was perfect. What I liked the most was the staff left us alone, said hello and then said if you want me I am around, didn't keep pressing questions about what we were looking for etc. Even though the store had officially closed at 6 the chap stayed on and we done a deal on that sofa, another from the range and took the foot stall too. A great find, will be my first choice for the next time. (well subject to it actually arriving of course!!)
20. september 2025
Besvarelse fra Sofology - Bristol
Thank you for sharing your experience! We're pleased you found what you needed at our Bristol store and enjoyed our designs and staff.
We're excited you chose Sofology for your new sofas and footstool, and we hope they bring you comfort. We'll ensure a smooth delivery, and if you have questions, feel free to reach out.
Thanks again for your kind words. We look forward to welcoming you back!
Completely stress free
Completely stress free, chose the recliner, chose the fabric, paid in full, very quick. Victor was great. Can’t wait to get the chair !!!
21. september 2025
Besvarelse fra Sofology - Bristol
Thank you so much for taking the time to share your wonderful feedback! We're thrilled to hear that your experience with us was completely stress-free and that you found the perfect recliner. It's fantastic to know that Victor was able to assist you so well. We hope you enjoy your new chair and can't wait for you to have it in your home. If you have any questions or need further assistance, feel free to reach out.
Attentive service
Such friendly and personal service. Really enjoyed the care taken to explain everything with patience and clarity.
21. september 2025
Besvarelse fra Sofology - Bristol
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Besvarelse fra Sofology - Bristol
Thank you for choosing Sofology :-)
Happy with no sales pressure…
I knew the sofa I was interested in and was given a swatch that colour didn’t work in my room.
I went for same settee with different colour and ordered it I had no pressure from Mat in Bristol branch which I liked
5 weeks it will be delivered.
15. september 2025
Besvarelse fra Sofology - Bristol
Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received, we hope you found the perfect sofa!
Happy shopper!
Hi, The staff on duty were very welcoming when we arrived. She explained how your system worked and let us browse without any pressure. She provided us with helpful information regarding what we could change and somehow appeared when needed! Without us feeling pressured
14. september 2025
Besvarelse fra Sofology - Bristol
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Matt couldn’t have been more helpful
Matt couldn’t have been more helpful. He also explained everything clearly and wasn’t at all pushy. Thank you.
16. september 2025
Besvarelse fra Sofology - Bristol
Thank you for awarding us 5 stars :-)
Hayden credit to your company
I live in Warwickshire and was visiting a friend in Bristol and visited your Bristol store.
From the minute I walked in Haydn was amazing he explained all options, prices etc. I have placed the order with the Bristol store today as a result of his great service he is a credit to your company!
Julie
14. september 2025
Besvarelse fra Sofology - Bristol
Good afternoon, thank you for your review. We're pleased to hear that you are happy with the service provided by our teams in store. Have a great day 😊
Besvarelse fra Sofology - Bristol
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
We were looked after from the moment we…
We were looked after from the moment we walked through the door. Given the advice we needed and then left alone to browse. Making the purchase was painless and quick.
13. september 2025
Besvarelse fra Sofology - Bristol
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Very good customer service
8. september 2025
Besvarelse fra Sofology - Bristol
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Besvarelse fra Sofology - Bristol
Hi there, thank you for taking the time to leave a 5-star review!😊
Friendly knowledgeable member of staff
31. august 2025
Besvarelse fra Sofology - Bristol
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Kayleigh was amazing!
Kayleigh was super patient and helpful and explained everything so well I was super confident and excited ordering my beautiful lumiere sofas
4. september 2025
Besvarelse fra Sofology - Bristol
Great choice Mrs Church!
It seems like a great product
It seems like a great product
But the sales assistant Vanessa was very helpful
Very curtious ,just went the extra mile
She made the whole experience quite enjoyable
4. september 2025
Besvarelse fra Sofology - Bristol
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Quick friendly service
Quick friendly service from Hayden.
I liked the range of chairs to choose from & the materials on offer.
24. august 2025
Besvarelse fra Sofology - Bristol
Thank you so much for taking the time to leave us such a wonderful review! We're thrilled to hear that you had a quick and friendly experience with Hayden. It's great to know that you appreciated the range of chairs and materials we offer. Your feedback is incredibly valuable to us, and we're delighted that we could meet your expectations. If you have any more thoughts or need further assistance, please don't hesitate to reach out. We look forward to welcoming you back to Sofology Bristol in the future!
Recently ordered from Cribbs Causeway in Bristol
Victor at Cribbs Causeway in Bristol was very informative and professional. Felt like we were dealing with a high end sofa company. Order process very smooth.
24. august 2025
Besvarelse fra Sofology - Bristol
Dear Mrs. Pursey,
Thank you so much for taking the time to share your wonderful feedback with us. We are thrilled to hear that Victor provided you with such an informative and professional experience at our Cribbs Causeway store.
Your satisfaction is our top priority, and your kind words are a great encouragement to our team. We truly appreciate your 5-star rating and look forward to welcoming you back to Sofology Bristol in the future.
Warm regards,
Amazing experience and customer…
Amazing experience and customer service!
We went into the sofology in Bristol to have a look for a new sofa.
Ask questions and got measurements and went home to think about and check it would fit. There so no pressure for making a sale and the team where amazing.
Went back the following day to purchase it and the whole process was done in under 20 minutes!
We got served by a short red head girl (forgot her name) and the service was fantastic!
25. august 2025
Besvarelse fra Sofology - Bristol
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
The sales lady was knowledgeable
The sales lady was knowledgeable, pleasant and not pushy. The sale was completed efficiently and without fuss. I keenly wait for delivery, I'm sure I will enjoy the use this item of furniture in spite of the rather long wait ahead
20. august 2025
Besvarelse fra Sofology - Bristol
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
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