Great experience and great customer service. We visited three times and each time we had the best welcome from Jimmy. On our third visit Ahmed guided us with all necessary advice. Jimmy’s knowledge wa... Se mere
Virksomheden har svaret
Lokation
Skift lokationUnit A, Brent Cross Retail Park, Tiling Road, NW2 1LS London, GB
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We received outstanding customer service from the team at Sofology Brent Cross. From the moment we entered, we were greeted promptly and looked after by the friendly staff. Their guidance was invalua... Se mere
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Babil/Babul Ahmed was extremely helpful and stayed patient throughout. Even when his shift had ended, he didn’t rush the process or show any frustration. He explained the care cleaning and extras a... Se mere
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I had a great experience shopping at this store. The salesperson was available when we had questions, but never made us feel pressured to buy anything. I appreciated being able to browse at my own pac... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Sofabutik
- Møbeltilbehør
- Møbelforretning
- Butik med udstyr til hjemmet
- Dagligstuemøbelbutik
- Møbelpolstringsbutik
Skrevet af virksomheden
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Kontaktoplysninger
Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS, London, Storbritannien
4,8
Fremragende
3 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Jimmy was very polite and helpful very…
Jimmy was very polite and helpful very much appreciated 5 star service :)
11. november 2025
Besvarelse fra Sofology - Brent Cross
Hi there, thank you for your review. Another great review for Jimmy, we will make sure to pass this on! Have a nice day.
Great Service
We bought some new sofas from Sofology in Brent Cross today. We were very well looked after by Raza who was extremely knowledgeable and very patient, allowing us as much time as we needed to make the right choices. We are returning customers as the furniture is high quality and there is always a great range of products in the store.
11. november 2025
Besvarelse fra Sofology - Brent Cross
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Raza. Have a great day 😊
Great customer service and buying experience
Went to Sofology Brent Cross to look for our sofas after a refurb. Raza looked after us incredibly well, wasn’t forceful and made sure we had all the information before deciding on what to go for. Would recommend Sofology purely based on his customer service.
8. november 2025
Besvarelse fra Sofology - Brent Cross
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
The staff who served us are very great
The staff who served us are very helpful and polite.
I was very grateful for their help
9. november 2025
Besvarelse fra Sofology - Brent Cross
Hi there, thank you for taking the time to leave a 5-star review!😊
Highly recommend! Quality products.
I would recommend this branch of Sofology. The staff are knowledgeable, friendly and all willing to help. I found what I was looking for and anything I wasn't sure about was dealt with.
My only negative is that there are no discounts and no freebies to entice customers to spend more or seal the deal.
8. november 2025
Besvarelse fra Sofology - Brent Cross
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Sajjad Was brilliant
Sajjad Was brilliant. He was incredibly informative and was caring and interactive with our daughter. We are very happy with our purchase and look forward to receiving it.
8. november 2025
Besvarelse fra Sofology - Brent Cross
Hi there, thank you for your review. Another great review for Sajjad, we will make sure to pass this on! Have a nice day.
Besvarelse fra Sofology - Brent Cross
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Philip was amazing and so helpful
Philip was amazing and so helpful. Made the experience very exciting and funny.
4. november 2025
Besvarelse fra Sofology - Brent Cross
Hi there, thank you for your review. Another great review for Philip, we will make sure to pass this on! Have a nice day.
Mariana was very knowledgeable and…
Mariana was very knowledgeable and helpful from start to finish. She helped us make the best decision that suited our needs.
7. november 2025
Besvarelse fra Sofology - Brent Cross
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
A Lovely Shopping Experience
From the moment my daughter & myself entered Sofology at Brent Cross we felt comfortable. We were left to walk around looking at was available without
being bothered but we knew staff were there when required. Once we had made the decision of what we wanted Sajjad was very helpful answering all our questions & guiding us though the purchase with ease. Sajjad was a very a happy person & nothing was to much trouble
1. november 2025
Besvarelse fra Sofology - Brent Cross
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Warm welcome.recliner chair
Warm welcome.recliner chair. All workings of the .chair explained.looking forward . Thanks to Philip for his time
27. oktober 2025
Besvarelse fra Sofology - Brent Cross
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Philip. Have a great day 😊
Razza was great and very helpful
1. november 2025
Besvarelse fra Sofology - Brent Cross
Hi there, thank you for taking the time to leave a 5-star review!😊
Great customer service from the team…
Great customer service from the team especially Mariana who was very patient and took time to explain everything to us very clearly
1. november 2025
Besvarelse fra Sofology - Brent Cross
Hi there, thank you for your review. Another great review for Mariana, we will make sure to pass this on! Have a nice day.
Besvarelse fra Sofology - Brent Cross
Thank you for sharing your experience :-)
We had such a great experience as the…
We had such a great experience as the assitance called Raja was really good . He helped us with choosing and advising the sizes and colour and made it easily for us to make decision straight . Excellent service
2. november 2025
Besvarelse fra Sofology - Brent Cross
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Marianna at Brent Cross! AMAZING!
Marianna at Sofology at Brent Cross is incredible! The most friendliest and passionate customer service we could possibly have ever received. From the initial “good morning” and smile all the way to ordering our sofas - 10/10! Everything was so easy. Marianna took time to make sure we picked the right sofa and optional extras before confirming the order. Even showing us similar ones to the one we first picked, in case we preferred them. We are now sofology customers for life. Thank you Marianna!
Store had so many amazing and comfortable options. So many fabrics and colours. So many shapes and sizes. Beyond spoilt for choice. Cannot wait for our sofa to arrive now. Thank you!
1. november 2025
Besvarelse fra Sofology - Brent Cross
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Raza was excellent
Raza was excellent, explained everything in detail. Answered all the questions I had.
1. november 2025
Besvarelse fra Sofology - Brent Cross
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Sajj was really good
31. oktober 2025
Besvarelse fra Sofology - Brent Cross
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Very helpful and professional staff
from beginning to end professional customer care.
Everything was explained from A to Z
Thanks a lot
28. oktober 2025
Besvarelse fra Sofology - Brent Cross
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Excellent assistance from Jimmy
We had excellent assistance from Jimmy - he was both helpful and informative. We were able to purchase the sofa there and then!
26. oktober 2025
Besvarelse fra Sofology - Brent Cross
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.