Selkie Anmeldelser 

Quality of the garment was absolutely abysmal. I submitted a return, and they issued a refund. However, they deducted $30 from the refund without explanation or justification.

After reading reviews, many people cite horrible quality coupled with shady business practices. Way better options out there for this price point.

I like selkie .. I’m not mad at what I bought but the whole shopping experience was weird . I feel like if I spend over 200 dollars on something that it would be a bit more of an experience. I didn’t expect to literally get a package straight from china in a generic package with no love put into and the return process is not convenient at all . Not saying I won’t shop there again but idk , I’ll def be more careful about what I buy .

I really liked the idea of this product. The bottles are nice and it is easy to make up the product. I wasn't sure about the smell, it's not unpleasant, but was hard to ascertain exactly what it smelled of. When I used the product, I felt that it just sat on my hair and didn't really penetrate it the way shampoo and conditioner normally would. My hair looked dull when it was dry, but it did feel clean. I don't know if the shine would've come up with repeated use over a longer period of time, but had to stop using it after 3 washes as my head was becoming very itchy and sore and I had patches of dry skin all around my hairline.

My card details were stolen after purchasing a dress.

I hope Selkie tighten up their security because I love their clothes but am scared to shop with them again.

You would think that if you’re paying 20$ in shipping that you’d be paying for express shipping. It’s been two weeks? No package. No tracking number. Honestly genuinely shocked that you have to spend 360$ for free shipping? Especially when the company it’s self is charging so much per item.

Not worth the money, quality is average. They also don’t appear as the photos on the website. Customer service was very average, had to repeat myself over and over. Very dissapointing experience.

Fantastic experience. There was a small issue with one of my items not shipping with the rest of my order, Alexis not only made sure that it shipped immediately but she expedited it to make sure it made it in time for me to wear it to an upcoming event. I’ve never had an experience where the company cared enough to make sure I got something on time. And in this case with extra time to spare. I am beyond grateful and will be a Selkie customer for life!

Alexis from the customer support helped with all my questions and got me the perfect size. I'm so grateful. Amazing service

Seems a real scam and would never ever shop here again!
£100 customs fee which I know can’t be helped - but then the dress comes and it’s terrible material and feels cheap like a dressing up costume - and then to send back it’s between £70-£100! Ridiculous! Feel conned and definitely wouldn’t shop here again .

I dreamed of buying from Selkie and finally bit the bullet a couple of weeks ago. It was supposed to arrive the day I had a trip so I was excited to come home to it. Only to get a :package lost, stolen, damaged. All of the above at this point for all I care. There was a claim filed with the carrier so I assumed they had it handled. But when the tracking information said they needed further information from the sender I decided to reach out because it’d been almost 5 days since it was supposed to arrive. To which I received an “automated message” from Anna basically saying well at this point it’s out of Selkie’s hands go ask your neighbors if they have it. Whole time the package never even made it “out for delivery”.

After losing my cool I received another email from Alexis apologizing for and telling me to disregard the “automated message”. In this email she reiterated what I already knew, gave me ZERO clarification, while intentionally or not revealed she did not look into my situation and just tried to assuage me.

I sorted it out for them and got myself a refund because thankfully I paid for that insurance - apparently their packaging is branded! Because of course you would send a 300$ dress in the mail with big brand letters screaming “steal me!!”

Alexis and team were absolutely wonderful and took care of my issue in a speedy fashion! Honestly, absolute best customer service I have ever received.
This is just another reason I will continue to support the Selkie brand - the employees are fantastic!
I would give the customer service team a million stars if I could ☺️
I also wanted to point out Selkie's clothing quality is off the charts incredible! You will not regret spending your money here. I have been purchasing for a little over a year and cannot believe I did not know about the brand sooner than that.
It is always an overall great experience!

A friend shared the site which is beautiful and I decided to take the plunge and spend £145 on a dress way more than I ordinarily would...panda brought it to £160..I just hope that it would be good quality and fit when it arrived...imagine my surprise when I took a call saying tax and so on would add £67 to the charge. I decided to cancel but the t&c say I am responsible for the full cost including the additional £67 even if I cancelled the order so I had no choice but to proceed ...It should arrive in the coming days but I will never order from Selkie again ...this was not clearly signposted and to cap it all the dress is coming from China! How come other brands who ship from China , even poor brands like Temu don't have these charges...very disappointed indeed.. if it doesn't fit or look good I will just have to put it down to experience

Customer service that is Kind, thoughtful, very attentive. They take it upon themselves to treat customers like friends.

I ordered two dresses from Selkie and am beyond happy with what I got!
Both dresses are good quality, absolutely stunning, and completely match the images on the site. Delivery was very quick. I've worn one of the dresses in public and got tons of compliments.
I followed the size guide and they fit perfectly. I will definitely shop with Selkie again.

I just have one note: one of the dresses was a pre-order set to ship two days after my purchase. The two dresses ended up being send a day apart, which unfortunately meant I had to pay import fees twice. I would really have liked an inquiry as to whether I could wait and have them shipped together as that would have saved me some money.
But this is minor - I really am very happy with my experience.

Truly fantastic customer service and support! Immediate response and help which was such a relief. I'm so grateful we were able to exchange my dress and thank you so much for your quick response time and help here! I cannot wait to collect my next dress!!!

Don’t let influencers lure you into this absolute dire company.

Now all the controversies aside (just google and you’ll learn) , i had a local influencer (legit in the same city) brand repping them. Now i usually would not spent £200+ on a dress , especially with them having the gall to then ask for £20 postage.

However , when checking out , it is not flagged that you will be getting nearly £100 customs charges (good companies like BlackMilk let you know if duties etc are paid or not to allow you to decide if you want to actually checkout) , i got an order confirmation which flagged i may have customs , within 24hrs i had a text from DHL to explain there was £82 customs charges (dress has now gone from £220 to nearly £300!) and only to realise the item is shipping from china.. Chinese tat (read reviews about the quality been comparable to shein) now i let Selkie know i would not be paying these and told them to recall the delivery with DHL.

Which they said they can’t do (i used to work for an online fashion giant.. they can do this) i proposed they arrange a partial refund of £30-£40 and i will pay the customs and they also refused this.

I explained i would not be paying and the item can go back to them and explained under UK law until the item is in my hands , then i am entitled to a refund. They conveniently don’t recommend this as “theres no gaurantee they’ll get their item back” .. so trying to force you to pay these costs..

I won’t be paying them and i will be doing a bank chargeback if they do not refund me.

Seriously suggest you do research on this business before buying. Plenty of tiktoks on their quality and how problematic they are.

Honestly wish i’d never ordered from them. Disgusting company.

Low quality for an extremely high price.
I bought the Caviar Cupid top for €193,95 and on top of that a €89,74 fee from DHL for import & tax. So in total i paid €283,69 for this top. First of all it was shipped in the same type of packaging as you would get from SHEIN for this amount of money, i expect a nice box at least. Then i opened it and the fabric was cheap and wrinkled. When i put it on the corset wasn’t even really waist cinching, there was no support for the breasts and one of the bonings was missing. Also I measured myself for the perfect size, but the lace up part in the back is all the way open cause it was too small. So, i won’t be buying here again. Also it came from China, and with the previously mentioned information it was definitely cheaply made. Needless to say, i won’t be buying from SELKIE again.

I bought a very expensive bathing suit from selkie, a during the entire time, customer service was great with communication. I got the bathing suit within a couple of buisness days. I put it on an hated the way it looked on me. Their brand is size inclusive, but didn’t do my 6ft 190lb body any justice in the studio fairy suit (the one I bought).I immediately hated it. It was a beautiful bathing suit no doubt, but it fit extremely funny, so I wanted to return it after paying 220$ for it (yea crazy right I know) but it was soo beautiful, it just didn’t “fit” me beautifully. I went to return it an it asked why, an I chose the option about it was too small, which it wasn’t, but it wasn’t too big either. It just wasn’t flattering at all. Let’s just say I was able to return it, but only got 184$ back out of 220$ :( reason being is selkie makes YOU pay for the shipping, return label, ect so they take it out of your refund, which is why I took off a star. They would have gotten 5 stars as a company if they would have given me my entire refund back. I shouldn’t be punished because the bathing suit didn’t fit me right, an I feel like that’s exactly what happened. All because I didn’t want to keep it because it fit me awfully, they made me pay to ship it back an I don’t feel that’s right at all. They offer when you return it if you got a gift card to them instead with your refund, that they would add another 20-25$ to your refund in exchange for a selkie gift card to get something else to entice you to keep your money with them. Because I wanted my money back, they made me pay for that. I didn’t like that at all, as I lost about 25$ of my own money just because I wanted to return it. Customer service was super nice, but the return and refund policy is bs.

Had a great night tonight with friends. Shout out to mark for the crack and lorriane the best host as usual goes above and beyond for a special experience . Food beautiful as usual . Well done guys keep up the good work.

This brand feels like someone took the Capitol from The Hunger Games, added a heavy dose of male fantasy, and called it fashion. The result isn’t whimsical or empowering, it’s just creepy.

This is what happens when people get trapped in a feedback loop of trying to outdo each other and grab attention. An aesthetic that probably makes sense inside its own algorithm, but from the outside looks detached from reality.