Rosemary & Co Artists Brushes Anmeldelser 

Overall a mixed bag experience! Well I ordered these for painting my Warhammer miniatures after much recommendation by fellow hobbyists I took the plunge and bought 3 series 33s a 102 and a 404. Upon arrival I was very pleased due to fast and courteous shipping/ packaging and the brushes looked very high quality. I began to use the brushes almost straight away cleaning and conditioning them before my first use. However I noticed something weird about one of my 33s the brush would often loose a point very quickly I attempted to resolve this but washing it with brush cleaner. No dice . Next I was confused as there seemed to be no dried paint in the point. Fearing the silica gel used to keep the brush in a point had worn away I attempted to do a makeshift method of letting pure brush soap dry in the brush and hold it together so the silica gel would reform the brush into a point. Once again no dice . Annoyed and confused by this I messaged the team who gave me a very quick message within about an hour asking about my situation and to send photos so they could identify the solution. I as requested sent the photos where the customer support team handed intro rosemary herself! She explained the brush was simply too dry and needed moisture. I found this confusing as I was using masters brush soap which doubles as a conditioner nonetheless I went out and bought some brush conditioner which seemed to work for a while but eventually failed in the end I gave up on the brush and just used an old brush I had lying around. Otherwise all my brushes were great and a pleasure to use I ordered these brushes about two months ago now and held out this review for a while to allow myself to test the brushes but all of the others except for the tricksy brush are holding up great and work as well as the day I first got them. I will be returning to buy some more as they are great quality for very little but will steer clear of that one size brush that caused me issues thanks for your help!

A lovely idea for Rosemary to open up her estate and welcome people in, but it may not suit everyone, particularly those with mobility issues.
I emailed beforehand stating I couldn't sit outside or stand for long, and Rosemary rang me and insisted I would be fine.
I trusted that the accommodation would be excellent given the huge cost of £3250 for 6 nights.
My room (upgraded to gold standard ) in the Coachhouse was a big disappointment - bare walls and mismatched furniture. It was up a steep narrow spiral staircase. The whole course was in a marquee at some distance across gravel, electric car cables and grass, which became slippery when wet. There was no toilet or place to wash hands or brushes except by trailing back and forth between the marquee and the coachhouse.
The gardens were beautiful but we did not get to see inside, or set foot in, Rosemary's stately house. I only saw the coachhouse, where we were staying.
There was little provision for very wet or very hot weather. A fan was brought into the marquee which was very noisy. We painted and ate lunch and dinners in the same marquee. When it was too wet to go out we painted from tutors' photos, apart from one small vase of roses kindly brought in by Rosemary. It wasn't easy to work on more than one painting as everything had to be cleared away for meals.
There was one nice meal in a pub, but the rest of the food was basic, and the cakes were Mr Kipling.
Rosemary's staff were all lovely and her son was particularly helpful, but all had to defer to Rosemary at all times.
Rosemary makes wonderful brushes and cleaning fluid, and the highlight of the week was her brushmaking demonstration. She was charming and kind, but reacted aggressively to feedback during our stay, and others felt intimidated by her. Due to a number of issues on the first course, she has refunded part of the cost of the workshop. Tutors were pleasant and even cooked the meal on the first night, but tuition was limited, with tutors spending more time on their own paintings rather than individual tuition.
On my train journey home to Leeds I was dropped by a local taxi driver at the top of a very steep staircase down to the train platform at Silsden and Steeton . It would have been helpful to have been warned about this beforehand and I could have left from a different station.

All of the brushes were fine except one. The extended point brush came very frayed and their was no point because that was also frayed.

Excellent customer service. I placed an order and made a basic mistake which was picked up on instantly by Katie and I was given the opportunity to correct before shipping.

Fantastic proactivity from customer service to quickly solve a wrongly placed order by me, fast responses in email and noticeably quick delivery. Not to mention the safe packaging and quality of the brushes!

First time ordering, delivery was quick, couple days but the brushes are of much lower quality than expected for the cost.
The brushes I purchased were for miniatures, most of the brushes tips are very badly set and uneven.
One brush in particular was wildly unset, no cap, bristles are a mess, flayed all directions, each bristle uneven, completely unusable for the purpose.

1) This is a real company, not some eastern AI generated scam outfit
2) Brushes made by Rosemary & Co are of excellent quality, a little on the expensive side, but you get what you pays for
3) Ordering off the website is easy.
4) Delivery is good. Never been let down.
5) Customer service is good. I once inadvertently ordered a mix of short and long handled brushes. The long handled were dearer. A R&Co rep contacted me to check the order details even though it cost them in refund. Outstanding.

Twice I've ordered a set of brushes from Rosemary & Co. The first set was for gouache, mainly synthetic brushes. After just a few paintings the brushes started to loose their shape badly. Never had that happen to any of my brushes before, at least not after just a few paintings. Normally my brushes last years, these only days. What good are detail brushes that loose their shape in no time?

Gave them another chance and ordered the Tischler landscape set and some of the brushes Andrew Tischler recommends. Same problem, but not after a few paintings this time, but right after one painting some of the brushes started to loose their shape. Both the synthetic ones and the natural hair ones.

Even my cheapest PanArt set, which gets abused a lot, hasn't lost shape ofter 4 months of use now. Needless to say I will never order from Rosemary & Co again, no matter how highly recommended they are. The quality of the brushes is subpar especially for the price paid. I'm sticking to the top line of Princeton and Raphael brushes if I want something good.

Ik schilder inmiddels alweer een tijdje en heb veel penselen geprobeerd, maar niets komt in de buurt van de kwaliteit van Rosemary & Co. De penselen zijn echt fantastisch – ze houden hun vorm perfect, zelfs na veelvuldig gebruik.

Wat voor mij het verschil maakt, is niet alleen de kwaliteit, maar ook de service. Die is namelijk uitmuntend: snel, vriendelijk en persoonlijk. Je voelt dat er vakmanschap en liefde achter dit merk zit!

Great service, I made an error on checkout with my order and the support team were swift to respond and assist. Will be using again.

Following initial problems with ordering online (I'm hopeless with tech) I emailed then found the telephone number. Rosemary's fell over backwards to help, sorting out my lack of understanding of the items I had been asked to buy but only with partial details, but ending up with exactly what I needed as gifts for my partner artist.
Fantastic service. Thank you Rosemary's

I was completely delighted by Rosemary & Co; their products are reliable, and the quality is top-notch. A very wide range, ideal for both professionals and amateurs, and such a kind and attentive customer service is truly a rare thing these days. The order was shipped quickly, despite a product being made at the last minute due to lack of stock, and it was packed with care.

Fantastic brushes. I will only buy Rosemary & Co brushes. Excellent brushes, great prices and a fantastic customer experience. I literally can't wait for my brushes to be delivered because I love the attention to detail. Even the packaging makes it special to reveal the beautiful brushes within. It is an absolute treat to hold a Rosemary & Co brush; it enhances the making of every mark.

I bought a series 33 and some of their Red Dot brushes as a tester. The price is really good and the quality is superb.They arrive in good order well packaged. I will definitely be back for more.

Disappointing experience. Been painting and teaching art for 40 years but never had a brand new brush lose shape badly after only a few hours use! This happened twice with their ranges and I emailed with photos asking for advice. They never replied. They seem to have their PR sewn up with some prominent artists recommending them so I thought I would try them but I would say avoid on this experience . Quality control seems lacking and they don't seem interested in answering any queries.

I’m an experienced painter - eg national and international sales blah blah - and need to warn other artists to beware that using these brushes CANNOT be used with OMS. You can use them fine tbh and I have at times over the past ten years but a recent experience involved a poor interaction with their customer services. I bought a set of Ultimates and Ivories in mid October and the ‘least used’ Ultimate had lost its brush hair by early Jan. I contacted R&C to discuss and even though it’s not been used much and I store my brushes with mineral oil (not a wash in soap and water) but because I’ve given the brush a quick rinse in OMS before cleaning and storing in the oil the company say I’ve caused the issue because I’ve used OMS. Thought you should know … I don’t know why they’re always recommended with courses or by artist names so conclude they’ve got their marketing nailed down. Pity it’s not supported by an equal level of customer support. I’ll be sticking with my other usual options in future. I can report I’ve never had an issue with the likes of Ken Bromley and others. Summary is, imho, value and quality doesn’t equal expensive.

I've been buying from Rosemary & Co for a few years now. A lot of artists were referring them on Reddit, so I decided to make the splurge and haven't looked back since! It's hard for me to resist buying more brushes. Since I paint in oil, watercolor, gouache, and a bit of acrylic, every brush line that they offer is of very great interest to me. I have spent way more than I'd like to admit, but I take comfort in the fact that it is money well spent. I have a lot of other brushes from brands like Princeton and other big/small name brands from other competitors (Jerry’s Artarama, Blick, Cheap Joe’s), but I consistently find myself reaching for Rosemary brushes whenever I paint.

Rosemary, Janine, Paula, and the whole team are people who truly care about artists and uphold the highest standards of craftmanship and quality in their goods. I will be a lifetime customer for sure, and I hope to one day own every single brush in their line. I am so pleased with their brushes that I'd choose to buy them over makeup and clothes.

I'm surprised that there are some reviewers here who are complaining about brush quality -- it's not the brush; it's you! There is a blog post made by the company that clearly states how to take care of your brushes. Please take their advice (and mine) and don't ever use OMS/turpentine to clean your brushes. I've had adverse health effects using those to clean my oil paint brushes (such as blurry vision that lasts for more than 3 days, and phantom smells). Not to mention they will damage your hog hair brushes by making them splay out. Btw, the clip trick really works in reshaping warped bristles! I’ve resorted to using oils and a light mixture of dish soap and water to clean, and have had zero issues with how the brushes look.

Their prices are very affordable and reasonable, more so than the big-name brand Princeton, who have very large, often absurd markups on some of their products. There are so many brush lines that are offered that will catch your attention. I highly recommend the squirrel brush line (or golden synthetic for those seeking an animal-free option) for watercolors, and the evergreen/shiraz line for oil painters who are not aggressive with their brushwork. Cleanup is so easy for the latter, and I’m starting to prefer them over the hog brushes. What I do is have 3 silicoil jars set out and another smaller jar filled with a few drops of dishwashing soap + water. One silicoil jar is filled with safflower oil, another with baby oil, and one with Bristle Magic brush cleaner. After wiping off paint with a paper towel, I swish each brush in the silicoil jars in order, then finish off with a brief shake in the soap + water jar.

I hope to grow my Kolinsky collection soon! Hopefully the ban is not permanent and will lift soon enough. As of now I only have one brush that I bought quite some years ago.

I will now be off to add some more brushes to my cart!

I am really pleased with the quality of the kolinsky sable watercolour brushes I purchased from Rosemary & Co brushes, I have purchased from these before and was an excellent service. Along with the royal mail delivery
Thanks Mark

After 11 years of being a loyal Rosemary & Co. customer, during which time I have purchased nearly 80 brushes, I have finally decided to take my custom somewhere else.

Like many people they were recommended to me by other artists, I also prefer to support British small business wherever possible. To be fair, I have received some good brushes in the past but equally some not so good. If you are interested in trying some then I’d say, go for it, you may like them or you may not. Just make your own mind up, don’t be swayed by big name professional artists’ recommendations, that’s all just marketing and they may not be paying customers like you and I anyway!

I have had problems with a number of orders and when this has occurred their customer services preferred option seems to be to send replacements, without listening to the details of the actual problem, assuming that they can then close the case. Previously, I treated myself to a full set of the expensive sable filbert but when they arrived every one of them was splayed. They promised to have the manager test replacements prior to sending but when these arrived, two thirds of them were also splayed, exactly the same! I gave up complaining further as I didn’t want it to appear that I just wanted to get free brushes. That was extremely disappointing and a total waste of time, money and effort. Since then I have doubted the quality of both their expensive brushes and their customer services.

In my latest order I received brushes which were not made correctly and are unusable. As before I took photos to explain and support the reasons of my complaint. I was given replacement brushes which were totally different to the ones I had ordered. When I contacted customer services I was told that “because I don’t like it” Rosemary felt I should try something different! I did not accept the replacement which was returned for a refund. Afterwards I posted a letter to the manager, once again making the effort to attach images to explain why I felt the brushes were not of satisfactory quality. When my letter was totally ignored it really was the last straw!

For a company which 1. Only publishes 5 star reviews (as on some other review sites), 2. Only wants to quick fix customers complaints, 3. Refuses to acknowledge the fact that their products may not be perfect; I found that mentality difficult to comprehend. As artists, when we make mistakes we learn from them so that we can be better next time. When a company like this repeatedly refuses to provide satisfactory outcomes to customer complaints, it shows that they really don’t care.