PopMarket Anmeldelser 

They currently have a promotion for new customers to sign up for their newsletters in order to get 10% off, however they exclude the fact that collectibles (figures, toys, dolls, idk, etc.) are excluded from this promotion. Listed exclusions include video games, consoles, Handmade by Robots, Alliance Authentic, and LEGO. Might seem stupid but overall sleazy behavior from a business, especially for customers new to them.

I would given zero stars, but the lowest option is one. Communication is terrible, and their website is garbage—it doesn't show anything; if you cancel any order , you have to call otherwise you won't be able to see anything on theirs website

Ordered a wheel that was over $400 after taxes on 7/31/26. The wheel was clearly not in stock despite being listed as low stock on the website (still listed as of 8/17/26) because a tracking label was created on 8/2/26 and then nothing was ever given to the carrier. I had to send multiple emails and am currently waiting for my money back. I effectively gave them a 2 week $400 loan with no interest. It would seem like ordering from this company is financial Russian roulette.

I pre ordered an item, they shipped it but USPS could not confirm my address and shipped it back to them. Fine whatever, not a huge deal, they tell me they're going to ship it back to me after I changed the ship to address. I get an email a week later saying they are unable to ship the item because its not in stock, meaning after my pre order got back to them they sold it to someone else. The order fulfillment people at this company are an embarrassment and a failure.

Bought a $250 Lego set and they sent me an Xbox controller

My order shipped to my forwarder and then on to me in the UK. Unfortunately, due to a manufacturer fault, it didn't work properly. Popmarket suggested some troubleshooting steps, but these didn't resolve it. Recognising that returning it to the US would have cost me a fair bit, they quickly offered a full refund with no need to ship the item back. The fault itself was out of Popmarket's hands, but their customer service more than made up for the disappointment. Would definitely buy from them again.

Pre ordered a figure. Got a notification they were trying to charge me, approved the charge immediately, got an email 2 days later saying they tried to charge me, but it wasnt approved, so they canceled the order and to call number provided. Went on to the site, item is out of stock. Lying about the reason why you cancel an order is a bad look. I will never order nor recommend this business to any of my collector friends.

There is no way my item purchased should of passed inspection to be shipped out. I don't trust their company. It appears they are trying to pass on to the consumer, defective merch. The head to the figure isn't even together!

I should have listened to the other reviews of this website but I thought my luck would be different than others. Preordered a case of hot wheels back in September, paid in full. The product started showing up in stores a month or so later so I contacted them. They told me the product was delayed by manufacturing until 12/30. I think to myself “ok, it’s a popular release I understand”. Then single cars from that case start showing up as in stock on their site. So I reach out 1/6 and they say it’s been pushed back to 1/30/26. On 1/16 they emailed me and said the pre order was canceled. I’ve never paid fully for a product for it to sell out? Especially when the pre order site is selling the individual from the cases. Never will buy from there

I preorder a figurine from this company. Awesome! Glad to have snagged one. But the release date passes without a shipping update. Huh. That's weird. Read online about how they are unreliable and will cancel your order because they're out of stock. It was a *preorder*, how do they become out of stock if they were never in stock‽ Anyway, I email to cancel my order and then buy the figurine from somewhere else. They respond, refusing to cancel my order(!!!), saying that they had merely delayed the release (how can you do that without an email btw·?) but that I would definitely still get it and just needed to wait. Whatever. Maybe I'll get 2. Now, months later, they finally email me saying that, indeed, they are out of stock and my order is cancelled. Absolutely insane way for a business to behave. So glad I bought from someone else when I did. Figurine would be hard to find if I had trusted popmarket. Avoid!

Would give 0 stars if I could. Tried to get ahold of this company, I got a preordered funko through them and every time I reach out they respond with “the manufacturer has pushed the date back” how the hell can EVERYONE else around us get these but not them? Kind of weird to me. Long story short my pop got pushed back about 2 1/2 months and they seem to have no urgency or ways to want to make it better. As a customer thats very frustrating. I’ve seen this pop in person 2 times already but held out hoping mine would come.

Horrible customer service. Slow to respond. Canceled both my pre-orders. Not to be trusted. I now have to spend 60% more for the item on the second market now to get it. They will fuvk you over.

Totally a dishonest and very shady business from my experience with them. Ordered items they didn’t even have in stock and failed to deliver and that left me stuck fighting for refunds and left having to go to the BBB

I ordered a few Transformers they were shipped promptly. They were well packed. I will order more from them.

It appears this place is running a giant Ponzi. You make a purchase from them, they post a tracking number but never send the item. They are doing this on eBay. The negative feedback about them doing this to thousands of customers is ridiculous. I have reported them to the better business bureau and eBay as well. Hopefully they are investigated for their shady business dealings. Stay away!
You’ve been warned!!

This is a trustworthy company. I had a problem with an item and they came to the rescue. They are affiliated with Deep Discount and I have been buying from Deep Discount for 15 years. Both sites have great prices and are reputable firms.

I ordered two figures back in November of 2023. They were supposed to be released in July and August of 2024. I kept seeing everyone else get their orders so I messaged popmarket. Turns out they canceled my order in January of 2024, and never sent me a email, text, or even call. I am VERY disappointed, because then they told me to just reorder the items, but they were preorders so i couldn’t. Will not be ordering from them again.

I recently ordered a Transformer figure that was sold out EVERYWHERE and was surprised Popmarket had preorder. A little sus but I ordered anyways. Well to my shock, received item in less than a week! We normally order from hasbropulse but will check popmarket first as they offer free ship whereas hasbropulse does not. Very pleased! Will order from them again.

I preordered a figure around a month ago and I decided that I didn’t want it anymore and I wanted a refund since it hadn’t shipped yet. I emailed customer support about canceling my order and they never got back to me. I emailed them twice

Some of the best pre-order prices for figures. Sometimes they cancel but they can't control the supply. People complaining about waiting a long time, sorry, that happens to every figure seller. I usually get my orders and they do refund if they can't get your pre-order.