The patience and encouragement from the instructors is just what I needed, I arrived feeling nervous and overwhelmed having never ridden a geared bike. But with the skill and enthusiasm of the instru... Se mere
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Se, hvad kunderne siger
Steve B was the instructor that delivered our CBT session. He was calm, patient, and tailored the session to our existing knowledge while ensuring we understood all the important safety info. He was t... Se mere
The whole team from the office to the trainers are fantastic. Friendly and easy to talk to and accommodating around dates when making a booking. The trainers all have their own approaches but are cons... Se mere
I went to the Phoenix Centre at Crystal Palace. It’s quite a nice place, big and open, next to the athletics stadium. But it was our instructor Darren that made it special. He was great, a mixtu... Se mere
Virksomhedsoplysninger
Om Phoenix Motorcycle Training - Crystal Palace
Skrevet af virksomheden
Phoenix Motorcycle Training is the UK’s Highest Rated Training School, providing quality motorcycle lessons at competitive prices across the UK. All motorcycle instructors are trained to Level 3 Motorcycle Rider Training Instructor (MRTI) level. Riders who train with us benefit from our adaptable and supportive training techniques.
Our motorcycle training centres offer motorcycle CBT courses, CBT renewal training, motorcycle training for Mod 1 and Mod 2 of the UK motorcycle licence test and teach students how to ride a motorcycle safely, confidently and competently on UK roads. With motorcycle training schools across the UK, there is sure to be a training centre near you!
When you learn to ride a motorbike with us, you’ll reach test standards in the shortest and most cost-effective way possible.
Our motorcycle training centres offer motorcycle CBT courses, CBT renewal training, motorcycle training for Mod 1 and Mod 2 of the UK motorcycle licence test and teach students how to ride a motorcycle safely, confidently and competently on UK roads. With motorcycle training schools across the UK, there is sure to be a training centre near you!
When you learn to ride a motorbike with us, you’ll reach test standards in the shortest and most cost-effective way possible.
Kontaktoplysninger
Ledrington Road, Ledrington Road, SE19 2BB, London, England, Storbritannien
- 020 8819 4231
Compulsory Basic Training (CBT)
4,9
Fremragende
1 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 78 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The patience and encouragement from the…
The patience and encouragement from the instructors is just what I needed, I arrived feeling nervous and overwhelmed having never ridden a geared bike. But with the skill and enthusiasm of the instructors was taught to ride and passed CBT. I feel confident with the first step to being a safe rider and will definitely use Phoenix’s training to move forward to larger bikes in the future.
3. juli 2026
Fantastic team
The whole team from the office to the trainers are fantastic. Friendly and easy to talk to and accommodating around dates when making a booking. The trainers all have their own approaches but are consistent with the quality of training and their patience is very helpful for those who might not immediately get to grips with the controls, will be recommending to anyone who tells me they want to get their bike licence!
19. juni 2026
Very helpful
Very helpful, would recommend to others...see you in a few months for my full license!
22. juni 2026
Crystal Palace CBT - Saturday
Steve B was the instructor that delivered our CBT session. He was calm, patient, and tailored the session to our existing knowledge while ensuring we understood all the important safety info. He was thorough in ensuring we had the adequate skills at the training centre to be safe to ride out on the streets. Would highly recommend
8. juni 2026
Kudos to the boys at Phoenix
The instructor Steve B was friendly, professional and very informative. Great session. The facilities are a little stone age.
I didn't like the CB125F but that is personal preference. Overall a great time with good people.
13. juni 2026
Really enjoyed despite the rainy day
Really enjoyed despite the rainy day
The instructors are really kind and helpful
Can't wait to do full motorbike licence in same place
12. juni 2026
A really enjoyable day
I went to the Phoenix Centre at Crystal Palace. It’s quite a nice place, big and open, next to the athletics stadium.
But it was our instructor Darren that made it special. He was great, a mixture of informative professionalism and ‘say it like it is’ honesty, combined with a fun sense of humour. For me, the highlight of the day was when we went out on the road. Darren seemed to see everything before we did and gave constant tips, warnings and encouragement, all delivered in a calm, reassuring manner.
I was quite nervous beforehand but right from the start he made me feel right at home.
I learnt loads, gained a lot of confidence and basically had a really enjoyable day.
Thanks Darren
6. juni 2026
I had Darren as my instructor and was…
I had Darren as my instructor and was amazing at his job made me feel comfortable and relaxed and he was very supportive
10. juni 2026
Fantastic!
Great staff.
1st I done a try ride with Marc, which I highly recommend so you are ready for CBT.
Then I done my CBT with Steve & he was fantastic. Highly recommend Phoenix.
Looking forward to booking a big bike try ride next!
25. maj 2026
Instructor very knowledgeable but…
Instructor very knowledgeable but yelling instructions for the 2 hour ride through the radio increased the likelihood of error. It was not usually clear who he was telling off as he didn't use names and therefore the error likelihood increased. Disapointed as have never had this experience before with Phoenix.
24. maj 2026
Besvarelse fra Phoenix Motorcycle Training - Crystal Palace
Thank you for your feedback on your recent training experience. I am sorry it did not meet your expectations and mirror your previous 3 experiences with us you have had since 2022. I have asked the instructor, whom you have had before, to let me know what the issues were. I will come back to you once he has replied to me.
UPDATE
Thank you for taking the time to share your feedback, and I’m really sorry to hear that this experience didn’t meet the high standard you’ve come to expect from Phoenix.
We’re pleased to hear you found the instructor knowledgeable, but we do apologise for the way the communication came across during your ride. We understand how important clear, calm, and directed instruction is — particularly over a prolonged session — and we appreciate how the lack of names and perceived raised voice may have caused confusion or discomfort.
Following your review, we’ve spoken with the instructor. He has explained that there were some challenges during the ride, including occasional headset connectivity issues, which can sometimes require speaking more loudly to ensure instructions are received in real-time for safety reasons. That said, we fully recognise that regardless of the circumstances, communication should always feel clear, supportive, and professional.
We’re also sorry if at any point it wasn’t clear who instructions were directed toward. That’s something we take seriously, as it’s essential for both safety and confidence while riding.
Your feedback is genuinely appreciated and helps us to continue improving our service. We’re glad to hear that overall riding performance was strong, and we hope this experience doesn’t overshadow your previous positive interactions with us.
If you’d like to discuss this further, please don’t hesitate to get in touch — we’d really value the opportunity to restore your confidence in us.
I had a great experience overall.
I had to have an extension on my initial CBT as I was a complete novice to riding, The first experience was a bit difficult for me but the instructors where patient with trying to get me to understand the parts of riding motorcycle that I found confusing. It was clear that I wasn't able to safely go out on the road first time around but I was encouraged that all I needed was a bit more time for the sake of safety and comprehension.
I was told not leave it too long between continuing and was advised to do a 1 hour Pre-CBT so the skills I did manage to learn don't fade. Which I did and it was a great help to me getting my head around the things I struggled with. This allowed me to attend the continuation of my CBT with renewed confidence and thankfully pass!
The instructors that I came across where all welcoming, helpful and polite, Had time for everyone attending and tried to keep us all engaged and involved as a group even if some of us needed a bit more guidance than others. I will 100% be using Pheonix to complete my DAS in the near future and I definitely recommend it to others.
29. maj 2026
They teach you the right thing and they…
They teach you the right thing and they will make sure you do the right thing,
They provide a good quality service and good communication.
27. maj 2026
Uopfordret anmeldelse
Gave me all the resorces ,information…
Gave me all the resorces ,information and support i needed to pass my cbt from having no expeeince
Great company to use
And all instructors are great
24. maj 2026
Amazing tuition
Amazing instructors, good bikes, and supportive and engaging customer service and bookings support.
28. april 2026
Lessons and CBT
I had some lessons and completed my CBT with the team at the Crystal Palace center.Sam,Paul,Steve and Pete were brillant and it was an excellent experience from start to finish.Thank you for your instruction and advice.
29. april 2026
Instructor Ken was amazing to learn…
Instructor Ken was amazing to learn from and will continue my journey to get my A license in Crystal palace.
14. april 2026
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