Optimum Nutrition UK Anmeldelser 

183
TrustScore 4 ud af 5

3,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

As someone who’s trying to put on a bit of size, previously I struggled to get the calories and protein in and the best way to supplement with protein shakes and protein bars. The pre-made protein sha... Se mere

Bedømt til 5 ud af 5 stjerner

Delivery is super fast! Products are top tier if you’re looking for grade A performance and recovery, there is something for everyone! Customer service are also very happy to help if ever there is an... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

I was generally satisfied with the products, been taking them for a while. Last creatine tub arrived with the seal slightly opened, so I tried to get a refund / replacement. The process has taken 3 we... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

The process from ordering to delivery was clear and straightforward. Messaging and updates were unambiguous and frequent and delivery was fast. When my clear protein arrived it tasted good and wasn’t... Se mere

Virksomhedsoplysninger

  1. Butik med vitaminer og tilskud
  2. Fitness- og ernæringstjeneste
  3. Sportsernæringsbutik

Skrevet af virksomheden

Optimum Nutrition. Setting the Gold Standard in Sports Nutrition. For more than 35 years, Optimum Nutrition has been dedicated to providing athletes, fitness enthusiasts, and active individuals with the highest quality sports nutrition products in the world. Recognised globally as The World’s #1 Sports Nutrition Brand, Optimum Nutrition is trusted by millions of customers who strive every day to achieve their health and fitness goals. Our philosophy is simple: quality you can trust, products you can rely on, and results that help you perform at your best. From our state-of-the-art production facilities, we control every stage of the manufacturing process — from sourcing premium raw ingredients to rigorous quality testing — ensuring that every product meets our uncompromising standards. Best known for Gold Standard 100% Whey, the world’s best-selling whey protein powder, we also offer a wide range of products to support performance, recovery, endurance, and everyday wellbeing. Whether it’s protein powders, pre-workouts, creatine, or vitamins and minerals, each supplement is formulated with science, innovation, and the needs of active people at the forefront. At Optimum Nutrition, we are proud to support both professional athletes and everyday consumers. Our mission is to empower everyone to unlock their potential through safe, effective, and great-tasting nutrition. We continually invest in research, education, and innovation to ensure we remain at the forefront of sports nutrition. When you choose Optimum Nutrition, you choose the Gold Standard in quality, trust, and performance.


Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

183 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,9

Alle anmeldelser

(183)

182 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Best Protein Powder

I’ve tried numerous protein powders and without a doubt Optimum Nutrition Double Chocolate is the best tasting out there,only downside is it’s a little expensive.

15. september 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Price has risen way to much to be viable

Way to expensive have used for years but now due to expense I have had to transferred to another brand which is unfortunate as I loved the 5kg whey

11. september 2026
Uopfordret anmeldelse
Optimum Nutrition UK-logo

Besvarelse fra Optimum Nutrition UK

Hi PJ,

Thank you for your loyalty over the years:)

Your feedback is incredibly valuable, and we'll be sure to pass your comments on to the relevant team. We hope you'll keep an eye on our promotions and offers, and that we'll have the opportunity to welcome you back in the future.

Wishing you all the best, and thank you again for your years of support.

Bedømt til 2 ud af 5 stjerner

Shippinfmg delivery didnt happen as per…

Shippinfmg delivery didnt happen as per the policy. It was late.

Package was damaged by the time I received

7. september 2026
Optimum Nutrition UK-logo

Besvarelse fra Optimum Nutrition UK

Hi Pavan,

Thank you for your feedback, and we sincerely apologize for the issues you experienced.

We will escalate your feedback regarding both the delivery experience and the condition of the package to the relevant teams for review. That said, we're glad to understand that the products themselves arrived intact and were not affected by the damage to the outer packaging.

Thank you for bringing this to our attention:)

Bedømt til 5 ud af 5 stjerner

Issue Resolved – Optimum Nutrition Made It Right

I am updating my original 1-star review following a positive resolution from Optimum Nutrition.

My order originally arrived with the Gold Standard Whey Protein damaged, with the seal broken and the powder spilled throughout the shipping box. The initial handling of my complaint was frustrating, particularly as I had provided photographs and requested an escalation but did not receive a resolution for around two weeks.

However, Optimum Nutrition has now contacted me and arranged a replacement for the faulty product.

I appreciate that they ultimately took responsibility and made the effort to resolve the issue properly. Problems can happen with any company, but what matters is how they deal with them. Arranging the replacement was the right thing to do and has restored my confidence in the company.

For that reason, I have decided to change my review from 1 star to 5 stars. Thank you to the Optimum Nutrition team for eventually resolving the matter and making things right.

29. august 2026
Optimum Nutrition UK-logo

Besvarelse fra Optimum Nutrition UK

Hi Nima,

Thank you for your feedback, and we sincerely apologize for the frustration caused.

We're sorry for the delay in responding to your case. We can see that our Customer Support team has since been in contact with you and has offered a resolution regarding the damaged product you received.

Thank you for your patience while the matter was being reviewed, and we apologize again for the inconvenience caused.

Bedømt til 1 ud af 5 stjerner

I haven’t received my package yet

I haven’t received my package yet. Please use other delivery services other than DPD.

7. september 2026
Optimum Nutrition UK-logo

Besvarelse fra Optimum Nutrition UK

Hi Ambarish,

Thank you for your feedback, and we're very sorry for the delay with your delivery.

We will make sure your feedback about DPD is shared with the relevant team for review.

We're pleased to see that your package has now been successfully received, and we hope you're enjoying your products.

Bedømt til 1 ud af 5 stjerner

Protein powder was like watered down…

Protein powder was like watered down hot chocolate

4. september 2026
Optimum Nutrition UK-logo

Besvarelse fra Optimum Nutrition UK

Hi David,

Thank you for your feedback.

If the shake tasted too thin or watery, we would suggest trying it with less liquid than recommended, as this can help create a thicker and richer texture. You can also experiment with adjusting the amount of water or milk to suit your personal preference.

If you would like further advice on preparation or believe there may be an issue with the product, please don't hesitate to reach out to our Customer Support team, and we'll be happy to assist.

Bedømt til 1 ud af 5 stjerner

Been waiting a week for my product

Been waiting a week for my product
Not replying to my emails, unable to get hold of DPD couriers

1. september 2026
Optimum Nutrition UK-logo

Besvarelse fra Optimum Nutrition UK

Hi David,

Thank you for your feedback. We're sorry to hear about the difficulty you've experienced getting updates on your order.

We're pleased to see that you've been in contact with our Customer Support team. An investigation has been opened with our logistics partner so that we can determine what has happened with the delivery and provide the appropriate resolution.

Please rest assured that our team is actively monitoring the case and will continue working to resolve this matter for you as quickly as possible.

Bedømt til 5 ud af 5 stjerner

Fast free delivery

Fast free delivery, good product

3. september 2026
Optimum Nutrition UK-logo

Besvarelse fra Optimum Nutrition UK

Hi,

Thank you for your kind words and wonderful feedback - we truly appreciate it:)

Your support means the world to us, and we're absolutely here for you whenever you need us!

Bedømt til 2 ud af 5 stjerner

A Priced out loyal customer

Been a customer for over 20 years - brilliant product BUT... SO far out pricewise now. Why can I obtain this in Holland for £73 per 2kg pack and in the UK it is an incredible and unsatisfactory £98!? Such a sad former customer....

10. september 2026
Uopfordret anmeldelse
Optimum Nutrition UK-logo

Besvarelse fra Optimum Nutrition UK

Hi Chi,

Thank you for your loyalty over the past 20 years.

We understand your feedback, and apologize for this matter. Pricing can be influenced by a range of factors, which may result in different prices across regions.

We truly value your feedback and will share your comments with the relevant team.

Thank you again for taking the time to share your experience:)

Bedømt til 1 ud af 5 stjerner

£150 product damaged and not safe to…

£150 product damaged and not safe to consume, ignored by support, live chat doesn’t work.

offered 15% off if i order a replacement 😂

EDIT: I replied to their email two days ago and they never replied so just shows they have made up a reply on here to save face.

3. september 2026
Optimum Nutrition UK-logo

Besvarelse fra Optimum Nutrition UK

Hi Daniel,

Thank you for sharing your feedback.

The damage shown in the photo you previously provided is extremely unusual, and because this concerns a consumable product, it should be examined by our Quality Team. To allow us to investigate properly and resolve the issue, we previously offered to arrange a return label so that the product could be returned, inspected, and refunded.
At this time, we have not yet received confirmation from you that you would like to proceed with the return process. If you wish to move forward, please contact our Customer Support Team and we will be happy to provide the return label and assist further.

We remain committed to resolving the matter as quickly as possible once we receive confirmation that you would like to proceed with the return.

Bedømt til 5 ud af 5 stjerner

Good price and fast postage.

Good price and fast postage.

2. september 2026
Optimum Nutrition UK-logo

Besvarelse fra Optimum Nutrition UK

Hi Camron,

Thank you for your kind words and wonderful feedback - we truly appreciate it:)

Your support means the world to us, and we're absolutely here for you whenever you need us!

Bedømt til 5 ud af 5 stjerner

Taste is great

Taste is great, simply great (double choc); no digestion issues at all; good pack design

2. september 2026
Optimum Nutrition UK-logo

Besvarelse fra Optimum Nutrition UK

Hi Max,

Thank you for your kind words and wonderful feedback - we truly appreciate it:)

Your support means the world to us, and we're absolutely here for you whenever you need us!

Bedømt til 1 ud af 5 stjerner

My order has still not arrived

My order has still not arrived. The tracking links do not work and the email I sent to ask/ clarify where it is has not been answered.

29. august 2026
Optimum Nutrition UK-logo

Besvarelse fra Optimum Nutrition UK

Hello A.W,

Thank you for your message, and we're truly sorry for the inconvenience.

We're pleased to see that you have now been in contact with our Customer Support team. Our agents are currently assisting you and will work with you to resolve this matter as quickly as possible.

We apologize for the delay in communication and appreciate your patience while the issue is being reviewed.

Bedømt til 5 ud af 5 stjerner

Amazing service,

Amazing service,
Fast delivery.

2. september 2026
Optimum Nutrition UK-logo

Besvarelse fra Optimum Nutrition UK

Hi Samuel,

Thank you for your kind words and wonderful feedback - we truly appreciate it:)

Your support means the world to us, and we're absolutely here for you whenever you need us!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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