www.newark.com Anmeldelser 

Awful. I ordered some arduino boards which they indicated they had in stock. They sent me 13 of 200.. and its been weeks and now they say the units are back ordered. No clear information on when they will arrive. They wont let me cancel and are charing restocking and shipping once I get them to return.

these guys should be out of business. No customer service and wouldn't let me return my product.

I ordered cable clips from Newark.com in early July and agreed to pay almost as much for shipping as for the item since I couldn't find anyone else who sold the particular size I wanted. Almost two months later I have reached out multiple times and there are no updates and the order never shipped. Stay away from doing business with these folks.

Ordered a small, $0.38 ceramic resonator needed to repair one of the boards on my vehicle, and the site showed there were 61,000 available. I placed the order on August 9th, and the sites shipping info said that it would arrive on the 12th. It's now the 12th, and it looks like the product hasn't even shipped. After calling support, they said that there is an internal review process and that my info was held up as a result of this, and that support needed to email this mysterious internal team, in order to continue with the process. I told the support person on the phone, that I desperately need this part, and that it was ridiculous that I hadn't received an update. The shipping info on the site is completely made up, and doesn't align with reality. The support person told me that there was a backlog this internal review team had to go through, and they were backed up with 4000 reviews. I told her I don't care, and that isn't my problem, and that I'd like to have the part overnighted now since they dropped the ball on their end. I was told I'd have to pay extra, without any guarantee that it would arrive in the given timeframe. I will never order from this company again, and it looks like other people have run into the exact same issue. I'm really glad I didn't pay an extra $20 to have the part overnighted when I initially ordered.

**Poor Customer Service After an Easy Ordering Mistake**

I accidentally ordered a UK-version lamp. While I acknowledge that the product description stated it was a UK product, this information was not very obvious when placing the order, and I did not realize what I had purchased until it was delivered. It looks identical to a lamp I am trying to replace, with the exception that this one is meant for the UK.

Mistakes happen, and I understand that I should have caught the information in the description. What has been far more disappointing is the customer service I have received while trying to resolve the issue.

It has now been two weeks, and I still do not have a resolution. What should have been a relatively straightforward customer service issue has turned into an unnecessarily frustrating and drawn-out process. Communication has been poor, and I have been left waiting far too long for this to be properly addressed.

I am not leaving a negative review simply because I ordered the wrong version of the lamp; I take responsibility for missing that detail. I am leaving this review because of how poorly the situation has been handled afterward. Good customer service is often demonstrated by how a company responds when something goes wrong, and unfortunately, my experience has been very disappointing.

Poor customer service. Tried to return a product. Ended up having to pay for shipping and they wanted me to pay a restock fee despite trying to call and cancel the order before it shipped. Save your money it took me a month and I'm still trying to get a refund

After being a customer who exclusively ordered from Newark for 20+years. They have become a supplier of absolute last resort. Do not waste your time order elsewhere....

Wont ship the correct part. Then told me they check the inventory and it was correct so I ordered again and got the same incorrect part. Asked for a refund thats when they ghosted me and stop responding. stay away

Ordered 500pcs of in-stock toggle switches on 6-19 at 2:00 PM CST and paid $188 for 2nd day air. (Website clearly states and order confirmation states orders received before 9:00 PM will ship the same day) The order did not ship until 6-22 at 9:45 PM. Order scheduled to deliver 6-26, 7 days after order. Called customer service and told them this was a critical order and i need at least 100 switches shipped next day air. Was told id receive a call back, i did not. I called again and asked for a supervisor, but I was never connected to they have NO customer service in the USA. I ordered via Mouser and will have them tomorrow. I will be disputing the CC charge and refusingthe shipment when it arrives. STAY AWAY FROM THIS COMPANY! THERE ARE REASONS they have bad reviews!

I was misinformed about delivery date and when I complained I waited on hold 2 times for two minutes each time and my total call was 37 minutes. On my second call, I was promised a call back within 48 hours. I have yet to receive a call back or email or a satisfactory response. Fortunately companies like Lliott Electronic Supply exist and I will be recommending this company going forward. I left Digikey and now Newark. Both have degrading customer service. Paying overnight shipping for 1 of 5 parts on an order and minimal shipper support is not good customer service

The product I ordered was delivered late.

Their site shows available stock but our order was pushed out 12 weeks. They never advised.. After a half hour in an online chat the "service rep" advised the parts are reserved to another customer. They still show as available online !!! Highly unethical.

Recently ordered some JBs. The material arrived like 1 week late and I realized it was wrong. The photo on their website is wrong. Customer Services siad expect and answer within 24 hours. I called 3 days later onlyu to find out they said this is a non-returnable item even after I said I would take store credit. Stay away from Newark. I am not doing business with the people again.

Horrible company!! Do not buy from these scammers!

Professor tried to buy Raspberry Pi 5 from them and they sent the wrong model (Raspberry Pi 4) and they are delaying a refund or a return. Safe to say our classes have been a mess ever since and this company has the worst support system or are outright scammers.

They sent the wrong Raspebrry Pi version
They didn't want to correct the order - Charged the amount for RPI5 but sent RPI4.

Received my PA speakers quick, but what I received is different from what was described. Hard to trust a company that doesn't send you the items with the correct specs on it, not going to purchase from them again. Also, customer service was hell to deal with, I had like 10 different persons trying to help me on my case since they initially charged me twice, and it got confusing. But at least I ended up receiving my order.

I would give your new customer service in India a zero if I could. Always problems with website not working properly. Click on ship collect and put in our UPS account number to bill on and it ignores it. Then charges ridiculous shipping amount. Call customer service immed. and they claim they can not do anything about it until the order goes thru, then they tell you once it has gone thru they can't fix it because it's too late! Ridiculous and unprofessional behavior from Newark. never was this way when your customer service was in the USA!!!!

I ordered parts that I believe were listed as in stock. Perhaps I made a mistake and the website listed them as Factory stock. I don't think so, but the parts were ordered from factory stock and it took about two weeks for Newark to receive the parts from the manufacturer.

Then, the website still said that Newark was waiting for the parts but customer service said the parts were in. Two days later the website said that Newark had received the parts, yet no shipping occurred. It is now four business days later and the parts still have not shipped. Each day customer service sends me an email saying, "We are still awaiting response from our internal team. Please allow us some more time." And, "Per supplier has shipped the stock [part number] to our warehouse, which is received please allow us some time to have your order allocated and ship the complete order at the earliest."

i'm an industrial electrical buyer... i ordered an $6k electrical cabinet that Newark advertised shipped within 2 or 3 days. I went with Newark because of this "fast response shipping" as i knew this item was big and would likely be drop-shipped from the factor. 4 days later there was no change in order status and no tracking number... i inquired thru the web chat, they would check and respond via email but noting happened, same with a direct email, finally i phoned CS (they answered) and I was told they would inquire but it would take 24 to 48hrs on my now urgent order. CS eventually reported that it has shipped , its now day 10 but still no status change and no tracking number. lesson learned...I won't order here again urgent or otherwise.