Accueil très sympa Personnels détendus et bonne organisation On a eu un problème avec notre climatisation Les agents techniques ont effectué un e réparation très rapidement.
Virksomheden har svaret
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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Rented a premium motorhome that had severe safety and structural failures. The roof skylight leaked rainwater directly onto our sleeping child. The off-grid refrigerator failed completely, spoiling... Se mere
Virksomheden har svaret
The motorhome was great, everything we needed was included. We had an issue with the air conditioning, due to our remote location it was unable to be sorted until we returned from our trip.
Virksomheden har svaret
Friendly staff at check out and check in (worked with Myriam ) Very easy to pickup and drop off plus customize what we wanted. Good selection of camper vans to rent.
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
For travellers who seek nothing less than exceptional, maui is the ultimate choice. Our signature motorhome brand boasts the newest and most sophisticated fully self-contained motorhomes, enabling guests to explore endlessly, rest easy and travel in style. We don’t just rent motorhomes, we design, build, live and breathe them. maui motorhomes are guaranteed under 2 years on the road, and 'maui elite' is the newest of the new, with under one year on the road. All maui motorhomes in Australia and New Zealand feature the comforts of home with a full bathroom with toilet and shower and a fully equipped kitchen featuring a gas stove, fridge, and microwave. With comfortable beds and clever interior design, there’s plenty of space for everyone to unwind. Whether you're chasing coastlines, exploring countryside, or embarking on the ultimate family adventure, a maui motorhome gives you room to relax, room to move, and room to make memories.
Kontaktoplysninger
220 Stuart Highway, 0870, Alice Springs, Northern Territory, Australien
- 1800 827 821
3,4
Middel
5 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Accueil très sympa
Accueil très sympa
Personnels détendus et bonne organisation
On a eu un problème avec notre climatisation
Les agents techniques ont effectué un e réparation très rapidement.
19. juli 2026
Besvarelse fra Maui Motorhome Rentals - Alice Springs
Merci pour vos aimables paroles, Philippe. Je suis ravi d'apprendre que vous avez reçu un accueil chaleureux et que l'équipe d'entretien a pu résoudre rapidement votre problème.
Severe safety hazards and structural defects - ACCC filed
Rented a premium motorhome that had severe safety and structural failures. The roof skylight leaked rainwater directly onto our sleeping child. The off-grid refrigerator failed completely, spoiling our food supply. Mid-drive, a heavy kitchen drawer with a broken latch repeatedly flew wide open, creating a dangerous projectile hazard near our children. To make matters worse, the provided toddler safety seat lacked the legally mandatory top-tether strap.
Management refused to provide a lawful refund under Australian Consumer Law for these severe failures. A formal complaint has now been officially lodged with the ACCC. Avoid this company if you value family safety.
6. juli 2026
Besvarelse fra Maui Motorhome Rentals - Alice Springs
Hi Alex, we regret to hear of the problems noted in your review. I see from your booking that you have been in touch with our crew regarding this. Thanks for taking the time to let us know.
Friendly staff at check out and check…
Friendly staff at check out and check in (worked with Myriam ) Very easy to pickup and drop off plus customize what we wanted. Good selection of camper vans to rent.
25. maj 2026
Besvarelse fra Maui Motorhome Rentals - Alice Springs
Thank you for your review Susan! We are so pleased Myriam provided exceptional service. We will pass on your feedback.
Missing part of one of the beds
Missing part of one of the beds - took multiple photos and phone calls with only getting a solution on night 5 of a 6 night rental - bad night sleep for 2/3s of our holiday . Terrible customer service - had to call so many times and re explain the issue each time. Very minimal compensation
19. september 2025
Besvarelse fra Maui Motorhome Rentals - Alice Springs
We regret that part of a bed was missing, which caused discomfort during your stay. We're also sorry for the multiple calls needed to resolve this. We appreciate your feedback and will review our customer service to improve.
Great experience overall
The motorhome was great, everything we needed was included.
We had an issue with the air conditioning, due to our remote location it was unable to be sorted until we returned from our trip.
16. april 2026
Besvarelse fra Maui Motorhome Rentals - Alice Springs
We're glad the motorhome met your needs. We regret the air conditioning issue and the inconvenience it caused. We appreciate your feedback.
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