Easy to order and very user friendly. The only downside is that you communicate with an AI bot and no personal interaction. Having said that, all went smoothly. thanks for the service
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Our experience was excellent. From the moment we walked into their St Venera office to when we ordered. Delivery was on time and on the day we could track the delivery's progress. Assembly by their... Se mere
Virksomheden har svaret
I've purchased multiple times during the past year, making over my home room by room. Maltashopper is quick and reliable, barring the few times that some items were not available in stock at IKEA, whi... Se mere
Virksomheden har svaret
Worst experience ever!!! The website is complete junk. You select an item and when you go to pay, it keeps on prompting you for a credit card even though you select different payment methods. If... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Dekorerings- og boligindretningsbutik
- også i
- Kontormøbelforretning
- Sengetøjsbutik
- Soveværelsesmøbelbutik
Skrevet af virksomheden
Affordable home solutions like Casa and IKEA are nowhere to be found on the Maltese Islands. Problem solved! Maltashopper is here to deliver affordable products for your home! You'll uncover kitchens in a variety of colours and designs, wardrobes and other bedroom furniture, dining tables and chairs for your interior or garden space, and so much more. Whether you’re after modern, traditional, minimalist or Scandinavian styles, Maltashopper offers a range of brands for you to browse through. Maybe you’re just looking to scratch that DIY itch … you’re bound to find what you’re looking for! Maltashopper started operating in 2011. A growing family needed to find affordable furniture for their nursery, and IKEA seemed to be the best fit. Maltashopper filled this void in the market and became the first reliable business to deliver IKEA to the people of Malta and Gozo. Our vans and trucks travel to Sicily and back every week to cater for this growing demand. After becoming a household name, Maltashopper has taken pride in emerging as Malta’s preferred choice for bringing IKEA and other brands into their homes. Browsing through the website is easy and simple, getting in touch with support is very straightforward, and placing an order is a piece of cake. IKEA shipments enter Malta weekly. Personal shoppers are present in Sicily, hand-picking products off the shelves specifically for customers, allowing them to benefit from in-store discounts and newly stocked items.
Kontaktoplysninger
162 , Cannon Road, SVR 5534, Santa Venera, Malta
- Sales@maltashopper.com
- www.maltashopper.com
4,2
God
169 anmeldelser
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Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Easy to order and very user friendly
Easy to order and very user friendly. The only downside is that you communicate with an AI bot and no personal interaction. Having said that, all went smoothly. thanks for the service
10. november 2026
Uopfordret anmeldelse
The website is user friendly and allows…
The website is user friendly and allows the customer to make changes.
5. november 2026
Uopfordret anmeldelse
Besvarelse fra MaltaShopper
Thank you, Adriana. We've put a lot of work into letting customers manage their own orders, from choosing a delivery date to making changes, without needing to call us. It's good to hear it's making things easier.
Besvarelse fra MaltaShopper
Thank you, Werner. Lina, our AI assistant, is there to give customers quick, accurate answers at any hour, with a person always ready to step in when it matters. We're glad she made a good impression.
Great first impression
Fast delivery, detailed updates. Thumbs up
21. oktober 2026
Uopfordret anmeldelse
Besvarelse fra MaltaShopper
Thank you, Liam, and welcome. A good first impression is the one we most want to get right, and it's good to hear the updates kept you informed along the way.
We hope to see you again soon.
Maltashoper’s staff are so helpful and…
Maltashoper’s staff are so helpful and supportive. The AI is also very helpful and always a nice experience.
21. september 2026
Uopfordret anmeldelse
Besvarelse fra MaltaShopper
Thank you, Shanti. We'll share this with the team, who will be very pleased.
It's also good to hear Lina, our AI assistant, has been helpful. We built her to give quick answers at any hour, with a person always there behind her when it matters. Knowing that comes across as a nice experience means a lot.
Worst delivery experience ever
9. oktober 2026
Uopfordret anmeldelse
Besvarelse fra MaltaShopper
Christian, I'm sorry the day was frustrating. Our van broke down this morning and the whole route ran late. We kept you updated with a revised arrival time, and the sofa reached you 15 minutes after the estimate said it would. We know that still meant a long afternoon of waiting, and we'd rather it hadn't happened.
If there's anything else about the delivery you'd like us to look at, please get in touch.
Excellent experience
Service was flexible and friendly. Efficient and punctual.
8. oktober 2026
Uopfordret anmeldelse
Besvarelse fra MaltaShopper
Thank you, Laura. Being flexible around people's plans and turning up when we said we would are two things we work hard at, so it's good to hear both came through.
We'll pass this on to the team. Hope to see you again.
Great customer service
Great customer service
very quick to respond and addressed my issue promptly
have ordered many times and will continue to do so
Joanne from support was great
7. oktober 2026
Uopfordret anmeldelse
Besvarelse fra MaltaShopper
Thank you for this — and for coming back to us as often as you have. We'll pass your words on to Joanne, who will be glad to hear them.
Much appreciated.
Pleasant atmosphere & thoughtful design
Pleasant atmosphere at the shop; a beatiful and thoughtful design of my new kitchen by Ms Joanne :-)
5. oktober 2026
Uopfordret anmeldelse
Besvarelse fra MaltaShopper
Thank you, Ina. Joanne will be delighted — a kitchen is a long design conversation, and getting it right means listening as much as drawing, so it's lovely to hear she got there with you.
Enjoy the new kitchen.
Smooth transaction
28. september 2026
Uopfordret anmeldelse
Besvarelse fra MaltaShopper
Hi Johanna,
Thank you for taking the time to leave a review! We're glad everything went smoothly from order to delivery. We look forward to helping you with your next order.
Kind regards,
The Maltashopper Team
Excellent support
Excellent support! Anna quickly resolved my query.
22. september 2026
Uopfordret anmeldelse
Besvarelse fra MaltaShopper
Hi Anete,
Thank you for the lovely review! We'll make sure Anna sees this. Quick answers are exactly what we aim for, so we're glad she got it sorted for you. See you next time!
The Maltashopper Team
Returns policy is bad
Returns policy is bad. The communication with the supplier takes too long.
Still waiting for the results
22. september 2026
Uopfordret anmeldelse
Besvarelse fra MaltaShopper
Hi Santos,
Thank you for your feedback, and we're sorry you're still waiting. That's not the experience we want anyone to have.
Most of our products come directly from suppliers in Italy, so some return and warranty claims have to be reviewed by the supplier before we can confirm the outcome. We know that can take longer than it should, and we're working on making the process faster and clearer.
In the meantime, please message us on WhatsApp with your order number. We'll chase the supplier and give you a clear update on where your case stands.
The Maltashopper Team
Good customer service
22. september 2026
Uopfordret anmeldelse
Besvarelse fra MaltaShopper
Andrew, thank you for the 5 stars! We're really glad our team looked after you well, and we'll pass your kind words on to them. Looking forward to seeing you again soon.
The Maltashopper Team
Very well served, fast delivery
Great service, I especially like the possibility of communicating through Whatsapp, both with AI and with an operator. Delivery times are fast, and pick up is easy once you know where to collect.
8. september 2026
Uopfordret anmeldelse
Besvarelse fra MaltaShopper
Hi Serena,
Thank you for the lovely review! We're glad WhatsApp worked well for you, whether you were chatting with Lina, our AI assistant, or with one of our team.
You also make a fair point about pickup. It's easy once you know where to go, but it shouldn't take figuring out. We'll make the collection directions clearer so the next visit is just as smooth from the start.
Thanks again, and see you soon!
The Maltashopper Team
Always Great Service
I have used their services many times and have always had a great experience. The customer service is friendly and professional, with quick replies and always very helpful. Highly recommended!
17. september 2026
Uopfordret anmeldelse
Besvarelse fra MaltaShopper
Hi Polina,
Thank you so much, and thank you for coming back to us time and again! Hearing that the experience has stayed consistently good means a lot, and our customer service team will be delighted to read your kind words.
We look forward to helping you with your next order.
The Maltashopper Team
Quick response and problem solved.
Quick response and problem solved.
14. september 2026
Uopfordret anmeldelse
Besvarelse fra MaltaShopper
Hi Matilda,
Thank you for the review! We're sorry you ran into a problem in the first place, but we're glad our team was able to sort it out quickly. Thanks for your patience, and we hope everything's smooth from here.
The Maltashopper Team
Great service
Joanne was very smart in helping us with our plans and designs, offered good suggestions.
9. september 2026
Uopfordret anmeldelse
Besvarelse fra MaltaShopper
Hi Michael,
Thank you for the review! We've passed your comments on to Joanne, who was very pleased to hear the suggestions helped. Planning a space is always a collaboration, and it sounds like you made a great team.
We hope you enjoy the finished result, and we'd love to help with your next project.
The Maltashopper Team
webite needs updating or refininng in…
webite needs updating or refininng in search or filter
25. august 2026
Uopfordret anmeldelse
Besvarelse fra MaltaShopper
Hi Andrew,
Thank you for the feedback. It's fair. With the size of our range, good search and filtering matter a lot, and we know there's room to improve.
If you can tell us what you were looking for, or which filter was missing or didn't work as expected, we'd really appreciate it. Just message us on WhatsApp or reply to any of our emails. Specific examples like yours are exactly what help us fix the right things first.
The Maltashopper Team
Quick follow up and very helpful.
Quick follow up and very helpful.
19. august 2026
Uopfordret anmeldelse
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