LTT-Group GmbH Anmeldelser 

I had some shipping issues no fault of this comoany its just a problem in general delivering to Cyprus. A gentleman called Henrick helped me today and was incredible. I cant thank him enough. Thanks to his help I managed to pick up my equipement the same day. Company much better than thomann and cheaper. Incredible service. Thank you♥️

I bought 2 ledbars from this store, unfortunately were broken, it could happen
But I can’t get any refund since end of July, as according to the store, one of led bars was lost during the shipment and they are investigating for more than a month case with DPD, customer service Level is representing criminal level

Commande arrivée dans les délais et au meilleur prix!
Des articles étaient endommagés à la livraison mais LTT à pris très rapidement en charge l'envoi d'articles de remplacement, dés mon signalement.
Le SAV répond très rapidement.
Très bon fournisseur!
VAN ELDOM SRL (BE)

Ich habe bei LTT einen Akkuscheinwerfer bestellt. Leider musste ich ihn reparieren lassen und habe ihn zweimal im gleichen defekten Zustand zurückbekommen. Der Kundenservice war enttäuschend – ich habe mich nicht gut betreut gefühlt. Deshalb kann ich LTT leider nicht weiterempfehlen. Gruß Daniel Peter

Jamais vu une rapidité et un service administratif aussi efficace. En 24 h top chrono, le colis a été livré en Belgique. Bien emballé et sans aucun dégâts. Je racheterai là-bas c'est certain.

Hab zum ersten Mal aus der Schweiz was bei LTT bestellt. Freundlicher Telefonanruf, überraschend schnelle Lieferung (über die Grenze in 3 Tagen) fairer Preis.

Maui 44 G2 Boxen , werden mit halber Leistung RMS 800 W zum ähnlichen Preis (Verwechslungsgefahr) von der Box mit der RMS 1500 W Leistung angeboten. Geht gar nicht .

Very poor delivery service. 3 weeks and still waiting for my delivery now 3/3/26. Getting promises fro their shipper the delivery would be here the next day for the past 3 days. Would not recommend buying from this website.

Super efficace super prix communication top arrivé dans les délais merci a eu

Hat alles Super geklappt. Ich bin sehr zufrieden, hier werde ich öfter bestellen.

Well, this is my first contact with the seller and my first purchase. The order was placed on November 15, 2025 (Saturday), so as is standard practice with other sellers, I expected shipping on Monday, or Tuesday of the following week at the latest. Meanwhile, a new week has begun, and I haven't received any shipping information. I messaged LTT for information on the delivery date (message received on November 19, 2025). I received information that my order would be shipped within two business days, or November 22. In my message to LTT, I described my situation, that I had an important event to attend to and the ordered items were urgently needed, that treating a customer this way was unprofessional, etc. In response, I received information that LTT would give me an additional 8% discount. This is a good gesture from the seller, but I still haven't received the ordered devices. I thought to myself, "OK," the package will be shipped on November 22nd. On average, parcels from Germany take 3 to 4 days, so delivery will be on November 25th or 26th. But LTT decided to upset me again. The package wasn't shipped until November 25th (that's a joke). Today is November 29th, and I've received information that the package has arrived at the delivery center in my city, but since it's Saturday, I won't receive it until December 1st. LTT is addressing these words to you. Isn't order fulfillment in 16 days a joke? I'm truly disappointed in your company and will probably never buy anything from you again. I'm writing this as a warning to other buyers to seriously consider buying from LTT—maybe sometimes it's worth paying a few percent more somewhere else, but for peace of mind and a life free from unnecessary stress.

Für die Verpackung gebe ich 5 Sterne. Gut und sicher verpackt. Die Ware war dadurch auch in Ordnung.

Die gekaufte Tasche hat überhaupt nicht gepasst. Auch die andere Tasche, die ich 1 Tag später bestellt habe ebenso nicht. Die Beschreibung auf der Internetseite ist UNTERIRDISCH. Nach Rückfrage wurde mir gesagt, ich müsste den Rückversand selber bezahlen. Dann wurde das auch noch mit DPD versandt, wo es kaum Annahmestellen gibt. Habe die Taschen dann entnervt in die Mülltonne geworfen. Ich werde dort niemals mehr bestellen!

Alles in Ordnung. Die Bauteile sind von sehr guter Qualität und der Preis ist auch vergleichsweise günstig. Ggf. hätte der Versand etwas schneller sein können, aber das hält sich alles im normalen Rahmen. Ich kann den Shop absolut empfehlen und werde auch zukünftig hier bestellen.

Prices on website do not match the price you pay. When you ask why the say it's the vat in your country which is higher🤨. But not if the vat is lower! Looks like bit scammy to me

J'ai commandé 2 articles auprès de ce vendeur.
Depuis des mois, 1 article n'est pas arrivé depuis.
SAV Mer..... dsl du Terme

Je ne recommande pas .....
Fuyez......

Extremely Poor Experience – Defective Products and No Accountability

I purchased a number of outdoor lights from LTT Group, trusting their advertised IP44 rating. Within weeks, the majority were full of water and no longer working , completely unfit for outdoor use.

I contacted their representative, Vincent Schneider, and provided clear photos showing the extent of the failure. After being asked to return the items, I waited over eight weeks for any update, only to be told the manufacturer deemed them “not repairable.”

No offer of a refund. No ownership. When I queried this, I was told the damage was due to “incorrect installation,” which is both unsubstantiated and implausible. These are sealed units, professionally installed, and marketed as weather-resistant.

LTT Group has shown a complete lack of customer care, poor communication, and an unwillingness to stand behind their products. The process was time-consuming, frustrating, and ultimately a waste of money.

This is not how a professional company should operate. If something goes wrong, they will not support you. I would not recommend LTT Group under any circumstances.

Shocking Product Quality and Customer Service – Avoid LTT Group

I spent €700 on outdoor lights from LTT Group that were supposedly IP44 rated. Within a few weeks, most had failed completely,full of water and clearly not weatherproof. I raised this with Vincent Schneider, who asked for photos, then for the lights to be returned. After two months of chasing, I was told the lights were “not repairable.”

When I asked about a refund, I was told the failure was due to “incorrect installation”, with zero explanation or evidence to support this claim. These were sealed garden lights, installed by professionals. How do you “incorrectly install” a sealed unit?

The response was dismissive and insulting. No refund, no accountability, no apology.

The whole experience was slow, evasive, and deeply unprofessional. LTT Group sell poor quality products and take no responsibility when they fail.

Avoid at all costs.

Der kundenservice ist katastrophal ein wird nicht geholfen und keine lösung vorgeschlagen ich habe mein paket nicht ordnungsgemäß erhalten und trusted shop es ist genauso müll und helfen auch nicht ich würde beides abraten nie wieder bestelle ich dort.