Got this after a Tempur-Pedic because pretty old and it had great reviews. My wife and I don't like it. It's bouncy, we wake up often with aching backs. It's especially for bad for .. well; things cou... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I purchased a hybrid mattress first, gave me terrible hip and neck pain. Called after 30 day sleep trial period and was offered a refund or replacement. I chose replacement with an original foam Lees... Se mere
I'm pretty pleased with my Leesa Sapira mattress 3 months in. I got it at a great price during a brand promotion and received it within a reasonable amount of time. The delivery of the new mattress an... Se mere
After having Tempurpedic mattresses for the past 20 years, I'm very happy with our decision of buying Leesa split king mattresses on adjustable pro bases this time. I love my Sapira Hybrid Plush side... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
At Leesa, we strive to be better in all we do. From designing and manufacturing premium sleep products to donating new mattresses to families in need through our nonprofit partners, we work every day to be a positive force in the world — because everyone deserves better sleep. Our mattresses are meticulously designed and made in America with the highest quality materials. They’re expertly crafted for exceptional comfort and support. Our 30-plus years of hands-on industry knowledge informs every one of our products, at every price point. You’ll find all you need for a better night’s sleep at Leesa.
Kontaktoplysninger
3200 Pacific Ave, 23451, Virginia Beach, USA
- 1-844-335-3372
- support@leesa.com
- www.leesa.com
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 25 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
This company is actively scamming…
This company is actively scamming customers. I ordered a mattress that was supposed to be delivered by their third-party delivery company, Ryder. After three weeks of waiting for my mattress and several communications with the Leesa team via email and phone, today I finally got a message from Ryder asking me to schedule the delivery. The earliest date they are offering is October 24, one MONTH from now. So, basically, if you buy a mattress from them, don't expect it to be delivered in less than two months. What a SCAM. Their website says 5-7 business days.
Obviously, I asked to cancel the order and get a refund.
I see your reply. Maybe you need to use a different partner to deliver the mattresses that you sell. Ryder received my mattress on their warehouse 3 weeks ago and they didn’t get back to me until now just to offer me a delivery in one month from now.
Also, I had to be on hold for more than 30 minutes each time I have called your line to get to speak to somebody. You should have informed me of how incompetent your third party delivery company Ryder is. If I knew this, I would have never wasted 3 weeks.
You know what is funny? Yesterday I went to a mattress firm store and ordered the same exact mattress. A little bit cheaper and will be delivered this weekend. You guys shouldn’t order from Leesa directly; their service is awful.

Besvarelse fra Leesa Sleep
Ignore the reviews
Got this after a Tempur-Pedic because pretty old and it had great reviews. My wife and I don't like it. It's bouncy, we wake up often with aching backs. It's especially for bad for .. well; things couples do on beds together, like doing that in a bounce house. I'm not giving it one star because .. well, it's a mattress but I'll eventually replace it with another mattress, likely a new Tempur-Pedic. Not recommended.
complicated return process
The mattress itself was fine, but I decided to return it because it felt over priced. I had expected an easy refund and easy donation to a charity for the mattress, but after days of emails was informed there is no donation partner. I was offered the option to have it removed and taken to the trash (that feels wasteful and was not what I expected) or figure out a way to find my own charity to get it to and figure out my own donation reciept and then send that to Leesa for an eventual refund. This has taken weeks as the charity is not able to come immediately and I am not using the mattress but i still have to store it in my home waiting for pick up and refund. This is not the trial period gaurantee that was offered. If they can figure out how to haul it to the trash it is not clear to me why they cannot arrange transport to a charity.
Purchased our first Leesa mattress and…
Purchased our first Leesa mattress and it was great! Had a small issue and it was covered under warranty (very happy). Will buy this again and again.
Great price
Great price. Intentional deal gave me a $75 credit when they noticed my mattress was still in the cart. Easy financing with Affirm a great option.
I found my Mattress at Costco online…
I found my Mattress at Costco online and it had a great review on the wirecutter section of the new york times
The website was extremely user…
The website was extremely user friendly, answered all my questions, and made purchasing a high-ticket item less stressful.
Easy to use website and a quick check…
Easy to use website and a quick check out process! I can’t wait to receive my mattress!
This is the 3rd Leesa bed I have…
This is the 3rd Leesa bed I have purchased over the years. They have expanded their line since my first purchase and the quality is superb!
The shopping experience was simple and…
The shopping experience was simple and straightforward. Very easy to navigate.
Leesa has the best matress and…
Leesa has the best matress and foundation for the quality, warranty, and price. It was easy to decide on the perfect fit with peace of mind purchase from a trusted matress company.
Brandi was a true pro and FAR more…
Brandi was a true pro! Knowledgeable, helpful, GREAT listener, efficient, thoughtful and truly seemed committed to my ultimate success. Her passion for outstanding customer service is undeniable. Thanks for hiring folks like her and for having a place designed for their success!
easy to navigate
Easy
Was very easy to find a physical location to try out the mattress in person, and the staff at the partnered location was very kind. Ended up ordering online anyway as it was easier and smoother than any in-person location could be.
Quick and easy shopping experience
Great mattress shopping experience! Website is easy to navigate and the guarantee of satisfaction policy mitigates fear of online large ticket item purchase.
Excellent product and design
Professional and complimentary service. Efficient and convenient delivery of mattress. Sappira Hybrid is a superb and comfortable mattress for maximizing rest/sleep.
Clear website with good degree of…
Clear website with good degree of explanations and disclosures. I already have one Leesa mattress, which has been excellent.
New mattress, new me
Changing my mattress to a Lessa has been one of the best investments I have made this year.
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