Leesa Sleep Anmeldelser 

274
•
TrustScore 4.5 ud af 5

4,5

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

Got this after a Tempur-Pedic because pretty old and it had great reviews. My wife and I don't like it. It's bouncy, we wake up often with aching backs. It's especially for bad for .. well; things cou... Se mere

Bedømt til 5 ud af 5 stjerner

I purchased a hybrid mattress first, gave me terrible hip and neck pain. Called after 30 day sleep trial period and was offered a refund or replacement. I chose replacement with an original foam Lees... Se mere

Bedømt til 5 ud af 5 stjerner

I'm pretty pleased with my Leesa Sapira mattress 3 months in. I got it at a great price during a brand promotion and received it within a reasonable amount of time. The delivery of the new mattress an... Se mere

Bedømt til 5 ud af 5 stjerner

After having Tempurpedic mattresses for the past 20 years, I'm very happy with our decision of buying Leesa split king mattresses on adjustable pro bases this time. I love my Sapira Hybrid Plush side... Se mere

Virksomhedsoplysninger

  1. Madrasbutik

Skrevet af virksomheden

At Leesa, we strive to be better in all we do. From designing and manufacturing premium sleep products to donating new mattresses to families in need through our nonprofit partners, we work every day to be a positive force in the world — because everyone deserves better sleep. Our mattresses are meticulously designed and made in America with the highest quality materials. They’re expertly crafted for exceptional comfort and support. Our 30-plus years of hands-on industry knowledge informs every one of our products, at every price point. You’ll find all you need for a better night’s sleep at Leesa.


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

274 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 25 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,5

Alle anmeldelser

(274)

63 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

This company is actively scamming…

This company is actively scamming customers. I ordered a mattress that was supposed to be delivered by their third-party delivery company, Ryder. After three weeks of waiting for my mattress and several communications with the Leesa team via email and phone, today I finally got a message from Ryder asking me to schedule the delivery. The earliest date they are offering is October 24, one MONTH from now. So, basically, if you buy a mattress from them, don't expect it to be delivered in less than two months. What a SCAM. Their website says 5-7 business days.

Obviously, I asked to cancel the order and get a refund.

I see your reply. Maybe you need to use a different partner to deliver the mattresses that you sell. Ryder received my mattress on their warehouse 3 weeks ago and they didn’t get back to me until now just to offer me a delivery in one month from now.

Also, I had to be on hold for more than 30 minutes each time I have called your line to get to speak to somebody. You should have informed me of how incompetent your third party delivery company Ryder is. If I knew this, I would have never wasted 3 weeks.

You know what is funny? Yesterday I went to a mattress firm store and ordered the same exact mattress. A little bit cheaper and will be delivered this weekend. You guys shouldn’t order from Leesa directly; their service is awful.

28. september 2026
Uopfordret anmeldelse
Leesa Sleep-logo

Besvarelse fra Leesa Sleep

Hi Moisés, we’re very sorry for your experience. Waiting over a month for your mattress is frustrating, and we understand why you’re upset.

We want to be transparent about what happened with your order. The 5–7 business day timeframe on our website is our stated shipping time, and yours shipped the next day. Because you chose In-Home Setup, your mattress went to our delivery partner, Ryder, and they had it 5 business days after you ordered. At checkout, In-Home Setup orders note that Ryder will contact you to schedule delivery and setup 7–15 business days after purchase, and they reached out within that window. The earliest appointment they could offer in your area, though, was October 24. We agree that’s far too long.

Our team spoke with you by phone and email along the way and opened a case with Ryder. When you ultimately called to cancel, we canceled your order right away and completed your refund. We’re also working directly with Ryder to understand why appointment availability was so far out for your specific area, as it’s not acceptable.

We're sorry we didn't get this right for you, and we appreciate you giving us a chance.

Bedømt til 2 ud af 5 stjerner

Ignore the reviews

Got this after a Tempur-Pedic because pretty old and it had great reviews. My wife and I don't like it. It's bouncy, we wake up often with aching backs. It's especially for bad for .. well; things couples do on beds together, like doing that in a bounce house. I'm not giving it one star because .. well, it's a mattress but I'll eventually replace it with another mattress, likely a new Tempur-Pedic. Not recommended.

20. september 2026
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

complicated return process

The mattress itself was fine, but I decided to return it because it felt over priced. I had expected an easy refund and easy donation to a charity for the mattress, but after days of emails was informed there is no donation partner. I was offered the option to have it removed and taken to the trash (that feels wasteful and was not what I expected) or figure out a way to find my own charity to get it to and figure out my own donation reciept and then send that to Leesa for an eventual refund. This has taken weeks as the charity is not able to come immediately and I am not using the mattress but i still have to store it in my home waiting for pick up and refund. This is not the trial period gaurantee that was offered. If they can figure out how to haul it to the trash it is not clear to me why they cannot arrange transport to a charity.

17. august 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great price

Great price. Intentional deal gave me a $75 credit when they noticed my mattress was still in the cart. Easy financing with Affirm a great option.

7. juli 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Brandi was a true pro and FAR more…

Brandi was a true pro! Knowledgeable, helpful, GREAT listener, efficient, thoughtful and truly seemed committed to my ultimate success. Her passion for outstanding customer service is undeniable. Thanks for hiring folks like her and for having a place designed for their success!

3. juli 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Easy

Was very easy to find a physical location to try out the mattress in person, and the staff at the partnered location was very kind. Ended up ordering online anyway as it was easier and smoother than any in-person location could be.

1. juni 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere