Garden Glory Anmeldelser 

28
TrustScore 2.5 ud af 5

2,4

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

The company advertises that it answers emails within 24 hours. This works for standard inquiries—which appear to be handled by AI—but as soon as a question becomes more complex, you have to wait a w... Se mere

Bedømt til 1 ud af 5 stjerner

Ordered a week ago from their website that said same day dispatch (reason for my order). One week on nothing dispatched and the only response i've had is someone in the warehouse is "Looking into it".... Se mere

Bedømt til 5 ud af 5 stjerner

Riktigt nöjd och rekommenderas!! Hade köpt en artikel som födelsedagspresent som jag kunde inte förrän de 14 dagar öppet köp var passerade. Tyrärr blev det dubbelt födelsedagspresent och jag ko... Se mere

Virksomheden har svaret

Bedømt til 1 ud af 5 stjerner

If I could give a zero rating I would. Hose ruptured in less than a year and I accepted a replacement. The replacement product ruptured in less than TWO months and they refuse to provide a refund and... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Have
  2. Dekorerings- og boligindretningsbutik

Skrevet af virksomheden

We design lifestyle gardening products and outdoor decor with focus on high end design and premium quality. We ship worldwide and target people who don't settle for ordinary.


Kontaktoplysninger

2,4

Under middel

TrustScore 2.5 ud af 5

28 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Har besvaret 66 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,4

Alle anmeldelser

(28)

5 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Otroligt dålig kvalité på dynorna som…

Otroligt dålig kvalité på dynorna som inte ens höll en sommar

4. august 2026
Uopfordret anmeldelse
Garden Glory-logo

Besvarelse fra Garden Glory

Hej,
Trist att läsa din review, vi har redan svarat dig i vår kundtjänst.
Du var här och köpte dina dynor på vår sample sale där det tydligt framgick att dessa dynor var prover och ej hade något UV-skydd. Därav det låga priset.

Bedømt til 1 ud af 5 stjerner

The company advertises that it answers…

The company advertises that it answers emails within 24 hours. This works for standard inquiries—which appear to be handled by AI—but as soon as a question becomes more complex, you have to wait a week for a reply. In my case, I bought a swim ring for €95. It was delivered almost exactly a year ago and was used only three times, for about an hour each time. Now, the swim ring has torn along the factory-made seam, despite having been used normally. After I filed a complaint, the first email I received stated that the item was no longer in stock and asked me to choose something else from their range, offering a discount on the replacement. I selected the same swim ring in a different (available) color and requested free shipping due to the manufacturing defect. This request was rejected, and they are no longer willing to offer a discount either. I haven't received any response from the company for a week now. I would advise against doing business with them.

29. juni 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Tree Stand Quality

Purchased a tree stand (retail cost £295 so I had high expectations) and it arrived with so many scratches and marks. I contacted customer services asking for an exchange and they said ‘The marks shown in your images are purely cosmetic and will not affect the durability, functionality, or lifespan of the tree stand in any way. Due to the individual nature of the manufacturing process, we unfortunately would not be able to provide an exchange that is entirely free from such marks.’

Nowhere on the website does it state this, or manage the purchasers expectations, I am extremely disappointed with the product and service. Do better Garden Glory!

9. januar 2026
Uopfordret anmeldelse
Garden Glory-logo

Besvarelse fra Garden Glory

Dear Jasmine,

Thank you for sharing your comments also here.
My name is Linda Brattlof and I am the founder and CEO of the company.
I have reviewed the case and your communication with our customer support.
I have also looked at the images you sent.

Our tree stands are all made by hand in a cast mold and it is impossible to make such big pieces as this kind of product without having tiny tiny air bubbles/marks. But they are hardly visible when looking at the hole product itself. We have sold this beautiful item for 3 years, it is very much appreciated.

With this said, all customers have 14 days to return an item if not satisfied, so do you, but we have not received any request to return it. Please let us know if you want us to provide you a return label.

Sorry for not meeting your expectations.
Best regards
Linda

Bedømt til 5 ud af 5 stjerner

Vackraste julgransfoten med 5 års garanti på riktigt

Root julgransfot är utan tvekan den vackraste och mest genomtänkta julgransfoten på marknaden. Designen är elegant och tidlös, samtidigt som foten är mycket stabil och pålitlig – granen står stadigt hela julen. Jag är kär i den!
Som om det inte vore nog erbjuder Garden Glory customer care i världsklass ✨ Efter fyra glada jular med vår Root gick en del tyvärr sönder. Jag kontaktade kundtjänst och blev omedelbart ersatt med en helt ny julgransfot, dessutom den senaste modellen som är ännu mer robust än den ursprungliga. 5-års garanti på riktigt. Tack Garden Glory ❄️♥️

9. januar 2026
Uopfordret anmeldelse
Garden Glory-logo

Besvarelse fra Garden Glory

Stort tack för fantastisk feedback, så glada över att du är nöjd.

Bedømt til 1 ud af 5 stjerner

If I could give a zero rating I would

If I could give a zero rating I would. Hose ruptured in less than a year and I accepted a replacement. The replacement product ruptured in less than TWO months and they refuse to provide a refund and even question the use of a hose. So unless you never use it and store it away, it is a useless and expensive product and the service is unacceptable. I will now have to take this further to get my money back.

14. februar 2025
Uopfordret anmeldelse
Garden Glory-logo

Besvarelse fra Garden Glory

Hi Svetlana,
Once again, we are sad to understand that you are everything but satisfied. Our biggest mission is to make sure that everyone is happy with our products. But with this said, we also have the right to not approve some claims, for different reasons. which was the case here. I know we have finally come to a solution and hope you are happy with that. We put a lot of pride in our products and brand. Hope to see you back in the future.
Bets regards
Linda

Bedømt til 1 ud af 5 stjerner

Merchandise never delivered!

I ordered a reindeer hose holderSeptember 12 and have yet to receive it!

14. september 2024
Uopfordret anmeldelse
Garden Glory-logo

Besvarelse fra Garden Glory

Dear Donivee,
So very sorry to read about your experience with us. I can tell you have been in touch with our customer support who have informed you about Fedex not finding your package that was picked up with us several months ago. Our customer support are awaiting your reply since couple of weeks ago regarding if you wish a refund or await a new delivery,
Please get back to us asap. We sent you a new email today.
Best regards
Linda

Bedømt til 5 ud af 5 stjerner

Riktigt nöjd och rekommenderas!!

Riktigt nöjd och rekommenderas!!

Hade köpt en artikel som födelsedagspresent som jag kunde inte förrän de 14 dagar öppet köp var passerade. Tyrärr blev det dubbelt födelsedagspresent och jag kontaktade Garden Glory för att kolla om jag ändå kunde returnera artikeln (ganska stor paket). Det var inga problem och fick direkt en retursedel utan kostnad. Bra customer Care bör lyftas upp och det gör jag här.

Och kvalitet på produkten var super, synd att det blev dubbelt!

Rekommenderas starkt!!

25. juni 2024
Uopfordret anmeldelse
Garden Glory-logo

Besvarelse fra Garden Glory

Tack Daniel för fina ord, det uppskattar vi supermycket.
Önskar dig en fin sommar.

Bedømt til 5 ud af 5 stjerner

silver "root" Christmas and dark fantasies

I purchased the silver "root" Christmas tree stand and the dark fantasies hose kit which is the black hose with the black antlers holder and the spray gun. I was worried at first because I never received a receipt via email and I never received a shipping notification. But my order arrived promptly 6 days later and I opened it last night. This hose set, though I know is an extravagance (that Im incredibly grateful I was able to get for myself as a little pick me up after a difficult couple of years) is everything Ive ever wanted in a gardening hose. Its beautiful first of all. The packaging was so secure and all the boxes and pouches for the parts are just lovely touches. I was able to easily click the hose and handle together and I used it for the first time today. No leaks, no kinks, and no issues so far. My husband will mount the holder to our outside wall tomorrow in the back yard and I feel so thrilled about the whole thing. When I first told my husband what I spent on this he was aghast but when he saw it today he was like "This is a really nice nozzle! Oh those antlers are cool! Wow, ok so yeah I like it". I mean it really is the coolest looking thing.
I obviously wont be using the tree stand until the holidays but I did unwrap it and it was stunning and heavy and just so cool. So I am very happy with my order and Im really looking forward to enjoying my hose all spring in the garden and my tree stand in December. Thank you Garden Glory!

27. januar 2024
Uopfordret anmeldelse
Garden Glory-logo

Besvarelse fra Garden Glory

Hi Stacey Ann,
Thank you very much for sharing your feedback, appreciate it a lot.
So happy to understand your delivery exceeded your expectations. Enjoy spring with your Dark Fantasies hose kit, it will give you many nice hours in your garden but also give your house facade a really nice look.
Time flies and all the sudden it's time for your tree stand to take a nice place and carry your tree for many years to come. Best regards from team Garden Glory!

(We are looking into why some customers don't get their order confirmation/tracking details, it has to do with different filters/spam settings etc)

Bedømt til 2 ud af 5 stjerner

Product is substandard. Quality control to be stepped up!

I ordered two garden hose and antler bracket sets, but both were damaged. They keep replacing them, but they keep arriving chipped or the holes in the brackets don’t align with the nodules on the horns. It’s been a very frustrating couple of months trying to get this sorted and although the customer service team have been very patient and accommodating, it’s sad that the product is a disappointment.

Finally I received a set that wasn’t chipped as I recommended that they bubble wrap it, only to have the nodules not align again with the bracket which means that the bracket doesn’t sit flush to my wall. The whole thing rocks back and forth and feels very loose.

So disappointed with this “luxury” garden set.

23. januar 2024
Uopfordret anmeldelse
Garden Glory-logo

Besvarelse fra Garden Glory

Hi Lilly,
We are fully aware of the not 100% deliveries to you, we have done everything to make sure our products are as promised. We have been selling these products for 10 years, it is very seldom a customer of ours get her/his products damaged twice. But we don't own the shipping companies, we strive to make sure we work with the best shipping companies, but it is very hard to control everything from our side. We have been quick making sure you are happy.
If you still aren't happy please get in touch with our customer service, you can always return the products and get a refund. We are here to make people satisfied, sometimes we don't succeed. Sorry for that.

Bedømt til 1 ud af 5 stjerner

Large Lion Pot

I ordered the large Lion pot on May 18, 2023. I still have not received it 2.5 months later. Every time I emailed asking about the order status I was told it will be mailed next week or at the end of the month. I checked the website for this product 2 weeks ago and it said it is expected to be mailed in mid August. I just checked the website again today and it says mid September. They are selling a product they do not have.

18. maj 2023
Uopfordret anmeldelse
Garden Glory-logo

Besvarelse fra Garden Glory

Hi Pam,
We totally understand your frustration. It's very frustrating for us as well, we strive to exceed our customers expectations at all times, but sometimes things happen that we cant control, as these pots. We have been told by our supplier that we can expect delivery of it in May, then they told us the sea shipment was delayed and that we could expect delivery in June, then July etc. We are very sorry for keep you waiting. We finally received them last week and they are all to be shipped out coming days. I guess you have been offered compensation already. Again very sorry. Linda

Bedømt til 2 ud af 5 stjerner

Leaking connections

The hose itself is very pretty. Excellent packaging but the connectors leak! I reported this and was told to read the instructions?!! You don't need a PhD to connect a hose... Beautiful, but unfortunately due to the leaking connectors, unpractical.

17. juni 2023
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Reputation Restored

I am much relieved to have received the garden hose connectors I was waiting on. I am also appreciative of the inclusion of a special surprise with the delivery of the connectors. Thank you GG for being an ethical business and responding to my concerns.

16. maj 2023
Uopfordret anmeldelse
Garden Glory-logo

Besvarelse fra Garden Glory

Hi Julie,
You are most welcome! Thank you for giving us the chance to exceed your expectations.
Take care!!
Linda

Bedømt til 1 ud af 5 stjerner

No idea when items will be shipped or arrive

I ordered weeks ago. One item was to be "shipped at the end of March" - nothing has been shipped yet as far as I can tell. Waiting for a response. The products look nice and it is an interesting concept, but I still have no idea because I am waiting to see when anything will even be shipped. A suggestion for whoever is running Garden Glory - give estimated arrival times for items and give updates. If you dont know when something will be ready because of your internal production delays, be more transparent about it. Will I ever get the products? No idea/no idea when.

13. april 2023
Uopfordret anmeldelse
Garden Glory-logo

Besvarelse fra Garden Glory

Hi, so sorry to understand that you are unhappy. Totally understand. Do you mind sending me an email to linda@gardenglory.com with your name and order nr? Would like to follow up.
Best regards
Linda

Bedømt til 1 ud af 5 stjerner

Ordered a week ago from their website…

Ordered a week ago from their website that said same day dispatch (reason for my order). One week on nothing dispatched and the only response i've had is someone in the warehouse is "Looking into it". I've requested a refund to order else where (as I had a time scale) and have had no response despite requesting this twice. They debited the £185 on day one and never sent any order confirmation either so had to mail to to get an order ID. Not great. It shoulnd't take a week with no feedback when your order is misplaced/lost at their end to get it sorted.

9. april 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Review

01. The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown (L).

02. They were extremely accommodating and allowed us to check in early at like 10am. We got to hotel super early and I didn’t wanna wait. So this was a big plus. The sevice was exceptional as well. Would definitely send a friend there.

03. I had a wonderful experience at the hotel. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!

31. juli 2022
Uopfordret anmeldelse
Garden Glory-logo

Besvarelse fra Garden Glory

Hi, thank you for kind words, but I believe these words are going to someone else since we don't sell any rooms, only nice garden accessories...

Bedømt til 5 ud af 5 stjerner

Quality product

Quality product. Exceptional design. Fabulous packaging. Swift arrival.

15. april 2022
Garden Glory-logo

Besvarelse fra Garden Glory

Thank you Traci for your kind words, appreciate it a lot!!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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