Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
4,0
12 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
tolle Brand. Die Qualität ist auch sehr sehr gut. Sehr gerechtfertigt für den doch sehr hohen preis. Versand lief auch super und schnell obwohl es ein internationaler Versand war. Bin sehr sehr zufrieden.
I had an issue with a birthday present for my boyfriend and needed to exchange an item. I was a month past the time I should have done so. I emailed and Ava helped me, she allowed me to fulfil my exchange and guided me from start to finish. I couldn’t be happier with the service I received. Thanks Ava!
Customer service- 5
Product - 4
I had ordered a t shirt which seemed to be really great quality though I noticed my item was defective. I contacted and asked what could be done within less than 24 hrs I recived a response from customer service rep Ava, who was great btw. She quickly resolved the issue, was genuinely helpful and professional and reached a conclusion we were both happy with.
Ordered twice now
And absolutely deserve a great review
Super fast delivery I was actually abit worried as late ordering for a birthday but literally come within the timeframe expected
Top quality my lad going to be super happy
Thankyou so much outstanding shopping experience
Ignore the bad reviews, bought a pair of shorts from them and easily the best summer piece i’ve ever picked up, the quality is insane and customer service was faultless and very fast, i ordered the wrong size which is nobody’s fault but mine however i exchanged them and was emailed back within like 2 hours of them arriving at their place advising that the pair in large was sent out, genuinely can’t fault these guys will be buying again!
Was great and easy communication with the team. Helped me get my refund and size exchanged very easily.
Terrible customer service! Sent clothes back to be refunded, followed return instructions and sent confirmation/proof of delivery by courier but clothes “cannot be located”, having to constantly chase for any update just to be sent away.
Would not trust.
Excellent customer service bought some joggers in November for my son only wore a few times and the toggle snapped, must have just been a faulty pair as always had good quality items from Episodeproject, contacted customer service and sorted out very quickly replacing the item. Brilliant service from Ava.
I bought oversized joggers for my grandson for xmas. The quality was great. Had an issue with an ankle strap so emailed Episodes. Instant reply and asked if I could send photo of the problem. Photo sent and within 24hrs had a msg back to say they had already dispatched a new pair and no need to return the faulty ones. Excellent customer service, will definitely buy from them again and recommend them.
It was my first time ordering from Episodes and I will definitely use them again! Tracksuit was lovely and amazing quality. Initially had an issue with the wrong item being sent but was quickly resolved with Ava, really impressed with the amazing customer service. Christie
Absolutely disgusting customer service. Sent some joggers back which had been tried on for size only and would not refund as they stated "item shows signs of wear, scent, or missing tags and is not in its original condition" which is a complete load of rubbish. Complete scam so they don't have to refund.
I ordered the drift tapestry zip up hoodie. It’s nice quality but it can get snagged very easily
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
