Scott at our branch in Totton always goes that extra mile to source parts, quote a good competitive price and get parts ordered ASAP and most importantly for me keeps us informed as to when parts co... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Great Wholesaler. Having dealt with all of the wholesalers over the last 20 years, we deal solely with the Southampton branch, where nothing is too much trouble and all at great, competitive prices.... Se mere
Virksomheden har svaret
I deal with totton branch, scott and crew are brilliant we are always given a great service, every time without fail.
Virksomheden har svaret
Click & Collect order from CEF Southampton (8 x 2G11 LED 20W). When I got home 1 of them had been replaced with a used 55W Fluorescent Lamp inside. I had travelled from Bournemouth, as there wasn’t an... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
- Engrossalg af elartikler
- Kabelselskab
- Engrossalg af elapparater
- Lampegrossist
- Skrueleverandør
- Leverandør af udstyr til solenergi
Om CEF - SOU
Skrevet af virksomheden
We go above and beyond for our customers wherever and whenever you contact CEF, our focus is to help you.
CEF has a UK national network of 393 branches with electrical experts in-branch ready to help with friendly advice and support to allow you to get the job done. Established in 1951, CEF is privately owned and the business now extends to the USA, Canada, Ireland, Spain, and Australia.
CEF is the expert electrical wholesaler for professional electricians and contractors all over the UK.
Our ‘Same Day In-branch’ range of almost 3,000 electrical products is available in every branch. Our fully trained sales, technical, and service staff are ready to help.
Place online orders for next working day delivery at cef.co.uk from over 300 leading suppliers.
In-branch and online we offer the largest range of products, giving you access to more than 35,000 products.
Our online customer service team is available from 8am to 8pm via phone, email, or live web chat to offer advice and assistance with your queries.
By partnering with Trustpilot we welcome your feedback, helping us ensure your experience is the best it can be.
Stocklists of: Cables and Accessories/Cable Management/CCTV, Fire and Security/Data and Networking/Heating and Ventilation/Industrial Controls/Lamps and Tubes/Lighting Luminaires/Power Tools/Renewables/Switchgear and Distribution/Test Equipment/Tools, Fixings, and Workwear/Wiring Accessories
CEF - Your local Electrical Experts
Skrevet af virksomheden
- Over 390 Stores Nationwide
- You'll be sure to find a CEF near you
- Next Day Delivery
- On all orders placed before 6pm
- Free Delivery
- Spend over £50 and get Free delivery to any mainland UK address or your nearest CEF store
- Reserve and Collect
- Reserve your products online and collect them from your nearest store
- Customer Service
- Our dedicated Customer Service team are available Mon - Fri 7.30am - 8pm
Kontaktoplysninger
unit 1, 108 Commercial Road, SO40 3AE, Southampton, Totton, Storbritannien
- 023 8023 1222
4,7
Fremragende
37 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra CEF - SOU
Thank you very much for your review John.
Best Regards
Adele Feller (Customer Services Manager)
Went into the branch showed what part…
Went into the branch showed what part was required, helped me order part online, next day it turned up , wrong part, so went back to branch explained, not very helpful, would not use again
15. januar 2024
Besvarelse fra CEF - SOU
Thank you for your review and feedback Justin.
We apologise that on this occasion we have not provided you with an acceptable level of service.
A member of our CEF team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Best Wholesaler I've Ever Used
My company and I have been using CEF Southampton for a couple of years now.
By far the best wholesaler I wouldn't use anyone else.
Since around May I've noticed a huge improvement in all areas such as better items in stock and a high amount of stock which suits the needs of my company.
The staff are always helpful and most of all happy and you can have a good laugh with all of them.
It's a pleasure to walk through the doors of Cef Southampton.
They always look after me on price once again this has improved since around May time which is an important part of how I choose my wholesaler.
They always have what I need in stock which is essential for any reactive maintenance which we do regularly.
They are always on time when I have a delivery and are more than happy to deliver it at a moments notice.
I can't see me ever using another wholesaler as long as I'm working.
1. december 2023
Uopfordret anmeldelse
Besvarelse fra CEF - SOU
Thank you very much for your review and feedback Ben.
Best Regards
Adele Feller (Customer Services Manager)
Great First time experience using CEF
First time I've used CEF.
Placed order on-line as Guest to pick up in-store.
Went to store a few days later and the staff were friendly and helpful. Very quick to pick up my order.
Thanks
28. oktober 2023
Besvarelse fra CEF - SOU
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Great service as always from CEF…
Great service as always from CEF Southampton, Really helpful & knowledgeable staff.
5. september 2023
Besvarelse fra CEF - SOU
Thank you very much for your review and feedback.
Best Regards
Adele Feller (Customer Services Manager)
Great Supplier
We have recently partnered with CEF and have found them to be a reliable, competitive supplier.
24. august 2023
Besvarelse fra CEF - SOU
Thank you very much for your review Margaret.
Best Regards
Adele Feller (Customer Services Manager)
Great service
11. juli 2023
Besvarelse fra CEF - SOU
Thank you very much for your review Anthony.
Best Regards
Adele Feller (Customer Services Manager)
Click & Collect order from CEF…
Click & Collect order from CEF Southampton (8 x 2G11 LED 20W). When I got home 1 of them had been replaced with a used 55W Fluorescent Lamp inside. I had travelled from Bournemouth, as there wasn’t any there, so I emailed customer services to sort it out and have heard nothing since. c£15 on a used lamp which wont work in a LED fitting and no response isn’t great. Tbh I shouldn’t have to check when collecting that the goods in the boxes haven’t been replaced with something else.
9. december 2022
Besvarelse fra CEF - SOU
Thank you for your review and feedback Dan.
We are extremely sorry that on this occasion we have not provided you with an acceptable level of service, please accept our sincere apologies.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Easy to order online,got the order next…
Easy to order online,got the order next day.
4stars because I went to your shop to buy,wanted to pay cash but only took card payment. I think you should have a choice
22. november 2022
Besvarelse fra CEF - SOU
Thank you very much for your review and feedback Irene.
Our customer services team will be in contact with you.
Best Regards
Adele Feller (Customer Services Manager)
Arrived quickly and correct
17. juli 2022
Besvarelse fra CEF - SOU
Thank you very much for your review Paul.
Best Regards
Adele Feller (Customer Services Manager)
online saves me time
I was wary about using the online service for ordering materials, but it has been a god send for me. It takes me about 30 to 45 mins each week to place orders and the delivery next day saves me hassle.
Being able to access previous orders and the fact you can click on previous items is great.
All staff I deal with online or within any branch are friendly and very helpful.
29. juni 2022
Uopfordret anmeldelse
Besvarelse fra CEF - SOU
Thank you very much for your review and feedback Pete.
Best Regards
Adele Feller (Customer Services Manager)
Quick and efficient
21. marts 2022
Besvarelse fra CEF - SOU
Thank you very much for your review Tim.
Best Regards
Adele Feller (Customer Services Manager)
Besvarelse fra CEF - SOU
Thank you very much for your review.
Best Regards
Adele Feller (Customer Services Manager)
Item was as discribed and arrived…
Item was as discribed and arrived promptly, very pleased.
18. februar 2022
Besvarelse fra CEF - SOU
Thank you very much for your review Stephen.
Best Regards
Adele Feller (Customer Services Manager)
Thanks Sam CEF Southampton
This review is regarding SAM at CEF Southampton (Totton) - we are a regular CEF customer and now use them as our primary supplier, mainly for the Customer service and honest pricing that we receive. Sam is super, he always has a cherry greeting even when the branch is under pressure, he understands exactly what I am after even when I say things like "one of my sparkys has asked me to get "a 227mm hole thingy", his knowledge of all the products is huge, if it's not in stock he will find it, arrange to get if from CEF online or seek an alternative and even carries stuff out to my car. A future Manager for sure. ***** Thanks Sam and also Scott, Adam, Gavin and Paul CEF Southampton
29. oktober 2021
Uopfordret anmeldelse
Besvarelse fra CEF - SOU
Thank you very much for your review and feedback Lynne.
I will ensure this is passed over to the team.
Best Regards
Adele Feller (Customer Services Manager)
There was a missing part
There was a missing part. CEF range the suppler and the part arrived the next day.
25. september 2021
Besvarelse fra CEF - SOU
Thank you very much for your review Nigel.
Best Regards
Adele Feller (Customer Services Manager)
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.