The website was easy to navigate with a full range of products to suit children of all ages and abilities. The prices were fair and competitive and delivery was quick and handled with care.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I purchased two items from here and both arrived damaged. Customer services were quick in responses but policy is that replacements could not be sent out ahead of time, all items had to be sent back,... Se mere
Virksomheden har svaret
My order arrived very quickly the service was excellent I bought it for my grandson as Christmas present I'm sure he will.love it would highly recommend this company
The Crayola Scribble Scrubbie Dinosaur box was torn. . I think it might have been damaged before packing due to being torn in the same place both sides. It was poorly packed and the cardboard box... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
We're True Toys, an online toy shop for real families. We've been doing this for 14 years (you might know us better as BargainMax), so toys are something we genuinely know inside out. We've just grown up a little along the way, mostly because a lot of us became parents too, and that changed how we see everything. Delivering the true value of play We bring together the toys families love from the big names like LEGO, Mattel and VTech to exclusive finds you won't get everywhere else, all at honest prices. But we've never believed value is only about what you spend. It's about knowing what to choose and feeling good about that choice, because behind every order is a birthday, a surprise, a milestone or a memory in the making. Let kids just be kids More than anything, we believe in the true value of play. Our vision is a simple one: let kids just be kids. The kind of play that fires up imaginations, pulls families together and gives children the space to simply be children. It's what guides the toys we pick and the way we look after every family who shops with us. Our Values Everything we do comes back to four things that make us who we are: Trust Honest Prices and recommendations you can rely on. Real No gimmicks, just genuine choices for real families. Understanding We're parents, and big kids ourselves, so we get it. Energy Because play should always feel like fun
Kontaktoplysninger
Storbritannien
- 0333 011 0695
- support@truetoys.co.uk
- truetoys.co.uk
4,1
God
5 t anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Honestly great service really quick…
Honestly great service really quick transaction and delivery.
Thanks JW
11. september 2026
Uopfordret anmeldelse
Great site to shop
Great prices, fast delivery and my son is going to be over the moon!
16. september 2026
Uopfordret anmeldelse
Good value convenient online store, however….
I’ve placed several orders from TrueToys; the items I have received have been of good value and were genuine products.
However, two main issues have arisen:
Firstly, a specific item I have ordered multiple of across different orders has frequently arrived damaged due to the poor packaging not securing them inside the box - the boxes have also been damaged badly on occasions.
Secondly, I have had orders cancelled abruptly a day or two after being placed due to an ‘error’ with their ‘stock levels’ displayed on their website.
15. september 2026
Uopfordret anmeldelse
Besvarelse fra True Toys
Hi Rowan,
Thank you for your review. We’re pleased to hear you’ve found the items you’ve received to be good value and genuine products.
We’re genuinely sorry for the issues you’ve experienced with damaged items and stock-related cancellations. We’ve reached out to you directly so we can work towards a resolution.
Thank you for bringing this to our attention.
Kind regards,
Ella
Prices are amazing
Prices are amazing, I was able to get two toys for my daughter for the price that one would have cost elsewhere. Delivery was also fast, items were despatched quickly and packed well. Really pleased with this company and will definitely be using again.
12. september 2026
Uopfordret anmeldelse
Outstanding service from True Toys
Outstanding service from True Toys! Really good low prices for lovely items and superfast delivery ... I ordered quite late on Friday afternoon and the package was delivered in my hand less than 48 hours later, truly excellent. I am very happy, thank you True Toys.
11. september 2026
Uopfordret anmeldelse
Good product I didnt find elsewhere
Good product I didnt find elsewhere. Thank you
11. september 2026
Uopfordret anmeldelse
Fabulous
Fabulous items great prices and high quality. Fast delivery.
13. september 2026
Uopfordret anmeldelse
Excellent all round
I made great savings on the items I purchased and I'm extremely impressed at the speed of delivery. I have previously purchased from this company (formerly Bargain Max) and have every intention of doing so again in the future
12. september 2026
Uopfordret anmeldelse
Had such a good service with this…
Had such a good service with this company .quick delivery , no problems with items they are very good quality and worth the prices . Had 3 orders from them and had a great experience with them .
9. september 2026
Uopfordret anmeldelse
I ordered a Barbie set and paid for…
I ordered a Barbie set and paid for next day delivery. The item was being delivered by Evri who informed me they had my parcel and would be delivered. The parcel did not get delivered until 3 days later. I contacted true Toys on the day it should have been delivered and they refunded the amount I had paid for next day delivery. They sent a follow up email asking me to let them know if the parcel was not delivered within the next few days.
1. september 2026
Uopfordret anmeldelse
Superfast and cheap delivery
Superfast and cheap delivery. Beautiful bike and daughter started pedalling first evening of use. Great!
8. september 2026
Uopfordret anmeldelse
Excellent price and service
The price was very competitive and it was easy to order the item. It was also delivered within a couple of days, even ordering it on a Saturday. Will use True Toys again. highly recommended.
5. september 2026
Uopfordret anmeldelse
Excellent prices
Excellent prices, delivered prompt, would definitely use this shop again.
9. september 2026
Uopfordret anmeldelse
Easy to order and really quick…
Easy to order and really quick delivery- very pleased
5. september 2026
Uopfordret anmeldelse
Everything is perfect thank you
Everything is perfect thank you. Made 2 large orders ready for Christmas. My daughter will be over the moon. Very quick delivery and amazing prices
5. september 2026
Uopfordret anmeldelse
Great toy shop
Great selection of toys at fantastic prices. Order was very easy to place, website was easy to navigate, order arrived quickly and was packaged safely.
29. august 2026
Uopfordret anmeldelse
Good value for money
Good value for money. Arrived quickly .
Would buy from again.
27. august 2026
Uopfordret anmeldelse
Great service, awful courier choice!
After waiting a week with no delivery I had raised my concern with true toys, they put in a return order to EVRI since they had lost a nearly 5ft long box… not something that gets kicked under a unit by mistake! True toys sent out another one and again the same problem arose but not with True Toys but with EVRI, I would suggest to this company that they use a different courier, I ended up driving an hour to EVRI depot and walking into the staff entrance and retrieving my sons parcel myself! They’re the reason this is 4* because you’re using an awful courier service.
27. august 2026
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.