Valerion Anmeldelser 

I had an excellent customer service experience. Everything was resolved quickly and I’m completely satisfied. I will definitely continue to be a Valerion customer in the future.

This product speaks for itself, however, the customer service we recieved when there were shipping issues on a replacement screen were exceptional. Throughout the delays, we were contacted multiple times and provided updates and now that the screen has arrived we are having it installed this week. If you are fortunate enough to be connected with Shayla, I have no doubt the issue will be resolved. Thank you

I’ve had about 3 projectors in the past 10 years but never truly experienced cinematic quality at home until the valerion max. Mesmerizing picture quality and feature rich!

Huge shoutout to their customer support and Ray for the help troubleshooting my issue!

Bought the projector a year ago, truly a wonderful product. It sometimes still brings a huge smile to my face just by looking at the gigantic screen on the wall right in front of me and appreciating its color and clarity, just like how I felt the first day I bought it!

Lately, I've been playing more PC games on this thing and noticed image tearing, although I'm aware that this could be common for many 60hz display without VRS, but I still emailed them to see if this could be a specific issue with my PC's compatibility or a known issue with others.

I have exchanged many emails with Ray and he has been a great help, providing great troubleshooting steps I(some what a tech guy) didn't even think of. He's really patient and the instructions were clear and indepth. And at the end, I was extremely shocked and totally didn't expect that they even offered me complimentary gifts!

I was a happy boy unboxing the projector and seeing that big screen for the first time, and more than a year later, I'm still happy with their customer services!!

As a licensed South Carolina home builder and real estate broker with more than 30 years in the industry, I’m designing and building my own dedicated 15-seat home theater. Over the years, I have built homes with what many consider higher-end projection systems, so I don’t make equipment decisions lightly.

My philosophy has always been simple: maximize performance per dollar without compromising quality, reliability, or long-term value.

After months of comparing image quality, contrast, HDR performance, color accuracy, lens quality, video processing, gaming capabilities, and real-world owner feedback, I kept arriving at the same conclusion: the Valerian Max delivers one of the strongest price-to-performance ratios available today.

Both on paper and in the hands of early owners and reviewers, it appears to compete with projectors costing significantly more. That’s exactly the kind of engineering and value I look for—not the most expensive product, but the smartest investment.

I’ve already had the opportunity to perform some preliminary testing, and the results have met—and honestly exceeded—my expectations. I can’t wait to get it professionally calibrated and installed in my completed 15-seat theater when my new home is finished around September 2026. I’ll be sharing a full review after living with it in its final environment.

Valerion Max is my first projector. I took the opportunity to back it on Kickstarter. The wait was long, but it was absolutely worth it.
My order arrived in November 2025, and I have used the projector almost every day since then. I am completely blown away by the image quality. I’m not an expert in the field, but I’ve tried to find flaws and simply can’t find any. The picture is incredibly sharp and precise, even when projected onto nothing more than a clean, painted wall.
Combined with the ThunderBeat sound system, the experience is perfect for me. I can’t speak for my neighbors, though.
The only problem is that movie nights keep getting longer, and these days I don’t get enough sleep. Fortunately, that’s something I can fix.
I’d also like to thank Valerion’s customer support team. I have always received quick responses, and any delivery-related issues have been handled excellently.

Chronology of a luxury defect:

25 July 2026 – Defective Out of the Box:

My premium Valerion Plus2 projector arrived.

Upon unboxing and turning it on, I discovered a major factory Quality Assurance flaw—a massive fingerprint permanently baked directly inside the internal lens element.

31 July 2026 – Tracked Warehouse Return:

Support agent Ray arranged a UK warehouse return via DPD. I packed the unit flawlessly, and official tracking confirmed it was successfully delivered directly to their fulfillment door.

12 August 2026 (3:57 AM) – Written Admission:

Ray sent an email explicitly confirming: "We have just verified the returned Plus2 projector with the warehouse." He admitted the hardware was safely in their possession and stated they were "approving" the refund.

12 August 2026 (7:39 AM) – Coordinated Deception:

Just hours after Ray's admission, his colleague Shayla sent a conflicting email attempting to manipulate me into dropping my open PayPal consumer protection claim, falsely claiming active claims freeze funds for months.

12 August 2026 (8:42 AM) – Case Fully Locked:

I immediately uploaded their contradictory emails directly into the PayPal Resolution Centre, completely blocking their final attempt to hijack the refund timeline.

Summary: While the projector hardware has beautiful potential, the factory quality control is subpar, and the post-sale support desk is entirely untrustworthy.
They coordinate deceptive excuses to hold onto buyer funds.

Keep your payment disputes open if you deal with them. Order #VUK1071.

I had a truly excellent customer experience with AWOL Vision / Valerion.

From the very beginning, the communication was fast, friendly, transparent, and surprisingly personal. The support team gave clear information about shipping, product naming, packaging, and delivery, and they always replied in a warm and professional way. This was not the usual anonymous customer service experience — it felt like a real dialogue with people who care about both the product and the customer.

The logistics were also very impressive. The products arrived safely and were extremely well packed. The packaging was solid, protective, and thoughtfully designed. Even the box itself gave a strong impression of quality and possibility — the kind of packaging that makes you feel that something exciting is about to happen. It clearly communicates that this is equipment made for serious entertainment, future connections, and great audiovisual experiences.

I have now received all the vital components for what I hope will become a fantastic cinema setup for both indoor and outdoor use. The full physical testing will begin after my 60th birthday on July 26, and after that I look forward to sharing more detailed impressions, practical observations, and tips on how to optimize this already very promising system.

So far, my experience can be summarized in a few words: excellent customer service, great transparency, strong value for money, high perceived quality, fast response times, and a genuine feeling of success.

A company that combines good products with this level of customer support deserves recognition.

Highly recommended.

Avoid the mistake I made - research the projector online before purchasing.

After purchasing my Valerion Visionmaster Pro 2 - I started noticing dust gathering in side the lens area (an area that isn't suppose to gather dust). I then decided to look online and found a ridiculous amount of people online also complaining about the same issue. There is so much dust within there - that it affects the image quality (ALOT!).

I wish I had done my research beforehand and known about this issue..

I contact customer service to find out how to fix this or for any advice - and I was just meet with finger pointing and overall rudeness. I got the impression that their inbox is flooded with people complaining about this same issue - so they've just resorted in trying to ignore the issue and hope people just give up.
But these projectors are expensive and you expect a professional product at the price they're selling them for.

In hindsight - I wish I'd stuck with a known brand, other than this temu level projector. The build quality is very, very cheap.

Do your research before purchasing.. don't make the same mistake I did.. Just avoid!

Absolutely delighted with both the product and the service. The team was extremely helpful, especially in keeping me informed about stock availability and helping me secure the item. Delivery was very fast, and the product arrived beautifully presented in a high-quality zipped case. The cable itself feels sturdy, well made and premium. Excellent experience from start to finish — highly recommended.

Really impressed!

Got it from kickstarter. Easily best purchase of my life. Been using it for a year and a half now genuinely perfect.

I am a very happy VisionMaster Max owner.

The projector has exceeded my expectations with its image quality, HDR performance, and overall viewing experience. What impressed me just as much was Valerion's customer support. They took the time to read my feedback, provided thoughtful responses, and showed genuine interest in improving the product through future updates.

It is refreshing to see a company that listens to its customers and communicates so openly.

Thank you, Valerion, for both a great projector and an excellent customer experience!

I recently installed the 120” Valerion outdoor motorized screen paired with a Valerion projector, and the overall experience has been excellent. As someone who works in the custom AV industry, I’ve seen a lot of projection and outdoor entertainment solutions over the years, and this setup genuinely impressed me.
The motorized screen feels solid, smooth, and well-built. Deployment is quiet and consistent, and the tensioning keeps the screen looking clean and flat once fully extended. The 120” size is a perfect sweet spot for outdoor entertaining — large enough to feel immersive without overwhelming the space.
The projector performance was equally impressive. Brightness held up better than expected in ambient outdoor conditions, especially during evening viewing. Color accuracy, sharpness, and overall image quality exceeded expectations for the price point. Movies, sports, and streaming content all looked fantastic.
What stood out most was how approachable and installer-friendly the system felt. Setup was straightforward, integration was smooth, and the final result gave a true “outdoor theater” experience without the complexity some higher-end systems bring.
Overall, Valerion delivered a product that feels thoughtfully designed, visually clean, and performance-driven. Definitely a product line I’d feel comfortable recommending to clients looking to create a high-quality outdoor entertainment experience.

I love this projector! Family and friends also love the projector. Everyone is blown away by the capabilities and I only have the base model. Absolutely exceeded my expectations in sound, brightness, and user friendly setup!

The display quality of the Vision Master Pro 2 is stunning. Although 100" and larger flat screens are available, this projector is much easier to manage, plus I already had a 100" screen installed from a previous setup. I like that it is self contained, with WiFi and plenty of streaming Apps. No need for external devices. Even the internal speakers are impressive, though I would add an external powered sub via Bluetooth, if not a whole separate audio system.

Nach ausführlicher Recherche habe ich mich für das Setup aus dem Valerion Vision Master Pro, dem Fresnel ALR Screen (1.8 Gain) und dem Thunderbeat 5.1.2 System entschieden. Nach den ersten Wochen im Einsatz bin ich vom Zusammenspiel der Komponenten absolut überzeugt.
​Bildqualität & Performance:
Besonders hervorzuheben ist das Enhanced Black Level. In Kombination mit dem Fresnel Screen erreicht man eine Bildtiefe und Kontraststärke, die ein echtes OLED-Feeling auf die Leinwand bringt. Das Schwarz ist wirklich tiefschwarz – und das Erstaunliche ist: Durch den hohen Gain-Faktor von 1.8 kann man jetzt tatsächlich auch tagsüber bei Restlicht hervorragend schauen, ohne dass das Bild auswäscht. Zudem läuft das System dank des schnellen Prozessors extrem flüssig. Das Menü reagiert sofort, sodass ein externer Streaming-Stick für mich absolut überflüssig geworden ist.
​Sound & Immersion:
Das Thunderbeat 5.1.2 System liefert für seine kompakte Bauweise eine sehr beachtliche Performance. Die Upfiring-Speaker erzeugen eine tolle Räumlichkeit und bringen den Sound spürbar von oben. Der Bass ist präzise und knackig – er liefert ein sauberes, volles Fundament, ohne den restlichen Klang zu dominieren. Besonders schätze ich die kabellose Übertragung, die absolut latenzfrei funktioniert und ein sauberes Setup ohne Kabelsalat ermöglicht.
​Montage & Versand:
Der Beamer hängt bei mir an der originalen Valerion Deckenhalterung. Diese ist zwar etwas teurer, aber qualitativ jeden Cent wert. Sie ist massiv verarbeitet, durchdacht konstruiert und hält das schwere High-End-Gerät absolut sicher „wie eine Eins“.
Die Lieferung erfolgte in getrennten Paketen über einen Zeitraum von etwa 5 bis 10 Tagen (die Leinwand benötigte hier am längsten), kam aber alles tadellos verpackt an.
​Service & Support:
Ein großes Lob verdient der Kundensupport.Alle meine Fragen wurden bestes beantwortet. Der Support ist extrem kundenorientiert und lösungsorientiert. Man ist mir bei der Wartezeit sehr entgegengekommen, was heute leider nicht mehr selbstverständlich ist. Das schafft echtes Vertrauen in die Marke.
​Fazit:
Ich bin mit dem System aktuell so zufrieden, dass ich für die nächsten Jahre bestens versorgt bin. Sollte irgendwann ein Upgrade anstehen, wird Valerion definitiv meine erste Anlaufstelle sein. Eine klare Empfehlung für alle, die Wert auf echte Bildgewalt, durchdachte Technik und exzellenten Service legen.

I recently purchased the VisionMaster Pro and the StreamMaster Plus 2 from Valerion, and I’m very satisfied with both products.

The two models are quite similar, offering very bright images and excellent picture quality overall. The standout feature for me is the frame interpolation (MEMC) it runs exceptionally smooth (something I’ve never seen done this well on a projector) and can be fine-tuned to your liking.
The build quality of both devices feels premium and well-made.

Above all, Valerion’s customer support is outstanding!
My experience was very positive: the team was friendly, responsive, and provided clear and knowledgeable answers to all my questions.

I can highly recommend Valerion to anyone looking for a high-quality projector and reliable customer service.

Update:
I also bought a 100-inch matte white screen from Valerion and can fully recommend it. Setting it up alone can take some time, but it’s worth it. I especially liked the thin frame and the ability to tighten the fabric after long-term use. I haven’t noticed any speckle!

Hello. Installation du support plafond et du VisionMaster Pro 2 finalisée. La fixation du support plafond est un jeu d'enfant, je l'ai décentré de 6.35cm par rapport à mon écran pour que le centre de la lentille soit aligné avec le centre de l'écran (pas de distorsion à rattraper numériquement). Pour la hauteur, j'ai joué avec l'extra drop de l'écran pour que la partie projection (blanche) soit aussi alignée avec le centre de la lentille (25cm plus bas que le plafond). Résultat après avoir juste joué avec le zoom numérique, j'obtiens une distorsion verticale et horizontale de 2 à 3mm max rattrapé avec le réglage distorsion manuellement (1 ou 2 cran ci et là). Le r&sultat est parfait et sans aucune fuite de lumière : 1 grand merci à l'équipe support qui m'a grandement aidé avec plan, décallage lentille à anticiper...La configuration du projo très facile avec google, j'ai réglé en filmaker, activé ARC pour avoir le son au top, et l'image est incroyable. Puis mise à jour des 2 firmwares faites sans problème en suivant les instructions du site. Surpris qu'il arrive en Mars avec les firmwares non à jour bien que les MAJ datent de DEC ??? Mais réglé en +/- 30 min ! En résumé: très très satisfait de cet achat et de mon expérience avec le support très réactif et compétent. Seul petit bémol: Le transfo que que très compact est un peu lourd et ne tient pas sur ma prise au plafond (fiche plate sans terre), j'ai donc du jouer avec adaptateurs multi prise male femelle (pas très esthétique pour l'instant au plafond)

I did a lot of research into projectors in the 2500+ nit range, as I wanted something that could cast a large image and work well for outdoor movie nights. I tried some other projectors, including the Nebula X1, and the VisionMaster Pro 2 ended up being a significantly better purchase. The Nebula X1's black levels and near blacks were much more milky, and the dynamic contrast was very flickery. I work in video production, so things like black levels and color fidelity were important to me, and Valerion stood head and shoulders above the rest in that arena. They have also updated the firmware recently to include an anti-RBE feature, which reduces the rainbow effect common with triple laser projectors. I tried it last night and it worked wonderfully. I could not be more pleased with the black levels, color accuracy, contrast, brightness, and just overall image quality of the VisionMaster 2 Pro.

The projector itself has plenty of level to cast a very bright image onto the Valerion 150" portable camping screen I ended up going with, which has a 1.3 screen gain. I have wrestled with how truly portable I think this screen is, as it takes about 25 minutes to setup, and I feel like I need one other person alongside me to lock everything into place. However, a couple of things make this screen absolutely worth it to me. First, the screen itself isn't one of the cheap semi-transparent cloth screens, which means I can set it up anywhere and not have to worry about what is in the background behind my screen. Second, the high screen gain of 1.3 allows me to position my projector further away from the screen, while still getting a very bright image. Finally, the frame the screen snaps onto is rigid and stretches the fabric taught, so it ends up being a seamless image. The 150" size was perfect for me and the movie nights I've hosted.

The final piece of the bundle I purchased is the Thunderbeat Surround Sound system. I just watched a movie last night on the VisionMaster Pro 2 projector along with the Thunderbeat sound system and it was incredibly immersive and a great all around viewing experience. The speakers have a high fidelity sound, and they can be positioned just about anywhere thanks to the bluetooth connection between each speaker in the system. With the eArc dongle plugged into the projector or my tv, the speakers instantly sync and are good to go. The bass from the sub is even too powerful for my space, so I have it turned down a bit. Very immersive. Pro tip, don't position the speakers close to a Wi-Fi router, as this will cause interference. The support team helped me implement the fix there.

Speaking of the support team, this has been the highlight of purchasing the Valerion VisionMaster 2 Pro bundle. I had so many questions for them coming over from the Nebula X1, trying to figure out the best audio and screen solutions, and then just best practices for projector placement and color settings. They were able to patiently field my slew of questions and provided excellent responses. Their recommendations and responses actually proved to be valid when put into practice, not just defending or overly selling a product.

Here are some quick pros and cons for the items I purchased:

Valerion VisionMaster Pro 2
Pros
- Great black levels
- advanced adaptive contrast algorithm
- Color fidelity
- Anti-RBE feature
- Plenty bright
- Highly customizable
- Compact and Portable
- Great carrying case
Cons
- No true vertical lens shift (but there aren't any projectors at this price point that have it)
- Dolby Vision looks a lot better on it than normal HDR content like from Amazon (same is true for other projectors I have tried)
- I wish the power cable were longer

150" Portable Camping Screen
Pros
- Beautiful, seamless image
- Sturdy frame
- High brightness due to 1.3 screen gain
- Not see-through
Cons
- Takes two people and about 25 minutes to set up
- Need to give it time for the wrinkles to smooth out when first installed

Thunderbeat 4.1.2 Surround Sound System
Pros
- Immersive, high-fidelity sound
- Powerful bass
- SO easy to setup thanks to bluetooth connection
- Almost no latency (which the VisionMaster Pro2 has settings to sync-up anyway)
- So much sound for the size an price
- Handsome speakers
Cons
- Connection interference if positioned close to wifi router

Alright, I think that's it from me. I will definitely be purchasing from Valerion again as technology advances and as my screen needs change, but I couldn't be more happy with my current setup. Down the road, I'm interested in learning more about their ALR screens as well. Cheers!

Products are simply awesome. Further more they have an excellent customer service. Highly recommend buying the products directly from Valerion and not e.g. via Amazon. Simply not needed to give amazon commission :)