Haven't received my ticket yet

Jeg har ikke modtaget min fly rejse billet endnu og det er flere måneder jeg bestilte og kundeservice virker ikke jeg for bare det samme spørgsmål igen og igen når man ringer ham manden der snakker snakker bare videre og jeg for ikke lov til at snakke med nogle
English:
I have not received my flight travel ticket yet and it is several months I booked and customer service won't let me speak to anyone he just keep asking me the same question so I don't get allowed to talk to somebody