Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Had an issue with an item going on since last year. Contacted Leah issue resolved within three days. Brilliant customer service and lovely pieces at a reasonable cost. Many thanks again Leah keep u... Se mere

Bedømt til 5 ud af 5 stjerner

Really pleased with the customer service at Hammond Jewellers Whitby and particularly Harriet who went over and beyond to help with choices for a difficult to buy for granddaughter. My first choice wa... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Really pleasant and helpful staff who did their best to deliver my order in time for my husband's birthday. They kept me up-to-date with how everything was progressing. Unfortunately it was not del... Se mere

Virksomheden har svaret

Bedømt til 2 ud af 5 stjerner

Would I use this jewellers ever again, absolutely not. No mention of no returns from the sales person or did I see a sign in their shop or any mention on my receipt. I’ve been waiting for a call... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Smykkeforretning
  2. Guldsmed
  3. Smykkedesigner
  4. Smykkegravør
  5. Urforretning

Skrevet af virksomheden

Welcome to W Hamond. Discover award-winning Whitby Jet, diamond and British gemstone jewellery. We stock the largest selection of handmade Whitby Jet Jewellery. Shop in-store or online with free next day delivery and up to 4 years 0% finance. We are an authorised stockists of premium luxury brands including Faberge, Bremont, Oris, FOPE, Parmigiani Fleurier, Messika, Bell & Ross, Shaun Leane, Georg Jensen, Seiko, Hamilton and many more. With over 40 years of experience our dedicated team of highly trained watch specialists, are on hand to offer expert advice, working closely with our suppliers to offer you the finest selection of highly sought after fine jewellery and luxury watches.


Kontaktoplysninger


4,4

Fremragende

TrustScore 4.5 ud af 5

4 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Top class

Top class, item was perfect, delivered sharp. Will definitely use again

7. juli 2025
W Hamond Jewellers-logo

Besvarelse fra W Hamond Jewellers

Hello Joanne, thankyou for your review, happy to hear you enjoyed your purchase with us.

Bedømt til 5 ud af 5 stjerner

Great

Great, super fast delivery, would highly recommend

4. juli 2025
W Hamond Jewellers-logo

Besvarelse fra W Hamond Jewellers

Thankyou Sue, happy to hear you enjoyed your experience with us.

Bedømt til 1 ud af 5 stjerner

Warning:- Fraudulent website

Warning:- Fraudulent website. Do not order from here.
I placed an order on 19th March, it is now 9th July and my order still has not been shipped. I am told each month to wait and see next month what the status will be. I’ve been told this for four months now and still no update on when my item will be shipped and no refund given. Do not buy from this website ever.

10. juli 2025
Uopfordret anmeldelse
W Hamond Jewellers-logo

Besvarelse fra W Hamond Jewellers

Hello, We have requested information from you so we may assist in your order but have not received this. I am sorry to hear about the delay but as we have no details we cannot verify this, please reach out so we may assist

Bedømt til 5 ud af 5 stjerner

First class service and excellent…

First class service and excellent craftsmanship. Staff are very friendly and helpful. I would not buy whitby jet jewellery anywhere else as I know I will receive quality products that are well made.

1. juli 2025
Uopfordret anmeldelse
W Hamond Jewellers-logo

Besvarelse fra W Hamond Jewellers

Hello Lisa, thankyou for your review, its lovely to hear you are enjoying our collection of jet pieces

Bedømt til 5 ud af 5 stjerner

Good company

Good company, very quick sending my package. Would recommend them.

1. juli 2025
W Hamond Jewellers-logo

Besvarelse fra W Hamond Jewellers

Hello Janet, thankyou for your review, happy to hear you enjoyed your experience with us

Bedømt til 5 ud af 5 stjerner

Perfect!

I made contact both via Live Chat and telephone before purchase and on both occasions I was helped in a professional and friendly manner.
My order was sent quickly and I was delighted with it.
The tracking and communication was superb.
The item was very well packaged.
An excellent service, thank you

30. juni 2025
W Hamond Jewellers-logo

Besvarelse fra W Hamond Jewellers

Hello Lisa, I am happy to hear you had a wonderful experience. Enjoy your new order.

Bedømt til 5 ud af 5 stjerner

Chlobo

Excellent service bracelet arrived on due time. Price was excellent

26. juni 2025
W Hamond Jewellers-logo

Besvarelse fra W Hamond Jewellers

Hello Milly, thankyou for your review, happy to hear you enjoyed your experience

Bedømt til 1 ud af 5 stjerner

Faulty Products

I purchased a Junghans Watch Meister Fein Chronoscope Mega Solar for £1k back in May ‘24. The watch they sent was broke and didn’t work at all. The replacement (which took 3 months arrive) worked slightly better but was still faulty. They refused to believe me and I ended up having to claim via my credit card company. The whole saga took over a year. Horrific experience. Could not recommend less.

29. august 2024
Uopfordret anmeldelse
W Hamond Jewellers-logo

Besvarelse fra W Hamond Jewellers

Hello Mark, I am sorry to hear you had issues with your watch. Your brand new replacement watch had no confirmed fault and did come back with signs of wear and therefore we in talks with Junghans to see what we could do. Unfortunately, due to the chargeback you opened we could do nothing more for you. I am sorry you had to escalate this.

Bedømt til 1 ud af 5 stjerner

Black. Not Bronze.

Bought a bronze figurine from their site. The pictures matched the item in the shape but the photos did not match the color of the item at all. It appeared more grey/pewter color. The item I got was black.

I reached out and asked if I got the right item. Their response - Yes. The pictures are just bad lighting. Hence the bad review.

17. juni 2025
W Hamond Jewellers-logo

Besvarelse fra W Hamond Jewellers

Hello Aaran, I am sorry to hear you are not happy with the figure, bronze pieces are naturally dark and the metal will reflect light in photography. However, we appreciate your feedback and this has been raised to the team for you

Bedømt til 3 ud af 5 stjerner

My latest order was for 3 bracelet…

My latest order was for 3 bracelet charms, all paid for on ordering. Whilst arriving reasonably promptly, the package only contained the Hammond's Whitby jet & silver charm. The package stated 3/3. I was obviously concerned where the other 2 charms were. The only indication to this was the jet and silver charm only had been highlighted. There was no reference to if or when the other charms would arrive. Worried that the other 2 charms had been wrongfully excluded from the order or removed in transit I rang Hammond's. The lady apologized and told me the other 2 charms were out of stock and it could be several weeks before I received them. I feel this lack of information is poor and a discredit to the previously good service I have enjoyed from this company.

24. juni 2025
W Hamond Jewellers-logo

Besvarelse fra W Hamond Jewellers

Hello Karen, I am sorry to hear you missed the stock notification. The charms were not in stock but we have raised the feedback to dispatch about the paperwork you received as I understand that can cause confusion

Bedømt til 1 ud af 5 stjerner

The ring is a waste of money it's…

The ring is a waste of money it's already lost it coloring after 2 days wear. Said it was in stock online hence why I ordered and it wasn't waited over 2 weeks for It to be made. And it can't be worn

20. juni 2025
W Hamond Jewellers-logo

Besvarelse fra W Hamond Jewellers

Hello Chloe, I am sorry to hear this. I have asked the team to reach out to you so we may help and advise you. Our team have advised to return for assessment but from the description appears to be a metal allergy not a manufacturing issue. We have not received the ring back. Let us know if you need anything

Bedømt til 5 ud af 5 stjerner

Was on time and as described

Was on time and as described . Very pleased with my purchase

19. juni 2025
W Hamond Jewellers-logo

Besvarelse fra W Hamond Jewellers

Hello Keith, thankyou for your review, happy to hear you are enjoying your new jewellery. and had a great experience with us

Bedømt til 3 ud af 5 stjerner

Product is great but the wait time for…

Product is great but the wait time for delivery was too long. I had no idea that the product would be made to order.

20. juni 2025
W Hamond Jewellers-logo

Besvarelse fra W Hamond Jewellers

Hello, thankyou for taking the time to leave us a review. We appreciate your patience while the order was handmade by the workshop, depending on the pieces design manufacture can differ. Enjoy your order.

Bedømt til 5 ud af 5 stjerner

What a wonderful company

I've had a beautiful art deco pendant for many years but never found the right chain to wear it with.
Hamond's went above and beyond to source the correct chain for me.
It was shorter than I needed, so they had someone to make the extended piece.
At no extra cost to me.
The time, love and care they afforded me will never be forgotten .
Thanks to the lovely Poppi who helped me all along the way.

26. juni 2025
Uopfordret anmeldelse
W Hamond Jewellers-logo

Besvarelse fra W Hamond Jewellers

Hello Kerry, thankyou for leaving us a review, its lovely to hear we could match your style.

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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