I order from Prezzybox from Australia to my UK family. Only issue is the default country stays Australia, despite entering a UK address, but can be resolved by paying through PayPal, which I don't r... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bought as a gift for Christmas for a colleague whose family love games and drinking. So seems the perfect present. Ordering was easy and delivery was within two days and well packaged, I would def... Se mere
An unusal gift for foodies. The items have a long date which means I was able to buy them and package up before Christmas but the recipient doesn't have to use immediately. They are available in veg... Se mere
I purchased the microwaveable bagpuss for a gift. It arrived quicker than I expected. Unfortunately I don’t feel I can give it to the person as it does not look like bagpuss apart from the colour, the... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Prezzybox
Skrevet af virksomheden
We're on a mission to create moments of happiness for friends and family, by delivering the extraordinary.
We aim to sell the kinds of gifts to trigger that moment of excitement and elation when you find them, when you give them, and when they open them.
Sale
GIFTS FOR HER
BEST SELLERS
Kontaktoplysninger
Storbritannien
- www.prezzybox.com
Always faultless!
No complaints at all, I would use Prezzybox alot as they have some quirky cute & different items, loads of choice & faultless service. Keep doing what you're doing it works! Thanks again
6. december 2024
Excellent service and wonderful items xx
6. december 2024
Great product at a very good price
Great product at a very good price, easy to order and friendly helpful customer service.
6. december 2024
Paid £13.99 and my account debited no…
Paid £13.99 and my account debited no order confirmation received & item also not received. ordered again as some urgency paying £15.99 for next day delivery now courier issue and item delayed and still in transit.
6. december 2024
Besvarelse fra Prezzybox
Hi,
Thank you for your feedback.
Upon reviewing our records, we were unable to find any transactions related to the second payment. We’ve reached out to you directly to gather more details and arrange a replacement for the missing item.
Rest assured, we are doing everything we can to resolve this as quickly as possible.
The Prezzybox Team
Excellent …
Ordered from PrezzyBox on numerous occasions, all items have arrived promptly & well packaged, and good quality. Found all sorts of interesting things over the years. Excellent.
26. november 2024
Excellent quality goods and excellent…
Excellent quality goods and excellent service given. Can’t ask for more
5. december 2024
Fast efficient turnaround.
5. december 2024
Shopping
There is not much searching on their website. The items you look for are there for purchasing. Very good.
5. december 2024
Good experience
Easy to use website, easy payment and fast delivery. Emails telling me exactly where my order was in the process. Have used a few times and have always had good service and quick delivery
5. december 2024
Excellent qaulity item goos value for…
Excellent qaulity item goos value for youre money
4. december 2024
Brilliant service
I made an order, it was delivered the next day. The prices were most favourable compared to other selling sites. Very happy customer 😀
4. december 2024
Not delivered by Evri AGAIN
This was a replacement for the last one, which Evri also lost. The only good thing was that I at least got my money back.
25. november 2024
Besvarelse fra Prezzybox
Hello,
Thank you for leaving us a review.
We sincerely apologise for the trouble caused. We regret that your experience with your delivery was unsatisfactory. Rest assured, we are working on preventing such cases in the future to ensure a smooth delivery process.
We can see that our customer support team have been in touch with you to help resolve the issue, and a refund was processed promptly for your order.
The Prezzybox Team
Bought an item from your glasgow st enochs store…
I was in your glasgow st enochs store on the 4th of December and bought a gift for a family member , a starwars stormtrooper decanter, the item was wrongly priced so was charged £25 instead of the £20 the item was , so the cashier refunded me for the £25 and then recharged me for the £20 and said my refund would be back in my sccount in 5 working days , that was all fine till I got home and checked my bank to see i had been charged twice for the £25 not once so I contacted your customer service, the person I spoke to was nice and had me email in screenshots from my bank and also the receipts, but the response after that had been terrible , they are saying that I should have had 2 receipts for both £25 transactions when I was only given one as i only bought one item and even 7 days on I still haven't had the £25 refund either , the service from this company is absolutely shocking never dealt with such a terrible company before and would like this sorted as i can't really afford to be loosing £50 at christmas. If you have cctv in the Glasgow shop you could check back the cctv and you'll see I was only given 3 receipts in total , one for the initial £25 then one for the refund of the £25 and then another for the £20 , i wasn't given 4 receipts as youve stated on emails. I just think this is a terrible way to treat your customers.
4. december 2024
Uopfordret anmeldelse
Besvarelse fra Prezzybox
Hello,
Thank you for your feedback.
We are sorry to hear about this experience at one of our stores.
Our customer service team have been in touch with you regarding this issue and this has been escalated to the relevant manager so that the issue is resolved as soon as possible.
The Prezzybox Team
My parcel was delivered as they said
My parcel was delivered as they said, didn’t wait long, think it was delivered the next day, no complaints at all
25. november 2024
Goods were delivered quickly and in…
Goods were delivered quickly and in good condition.
3. december 2024
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.