Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Lumina Fashion è un brand contemporaneo che unisce eleganza, innovazione e consapevolezza, offrendo un nuovo modo di vivere la moda. Il marchio si distingue per la sua capacità di fondere stile sofisticato e spirito moderno, proponendo collezioni che riflettono una bellezza autentica e senza tempo. Le collezioni sono pensate per una donna dinamica, indipendente e raffinata, che ama distinguersi con uno stile sempre alla moda, capace di esprimere la propria individualità in ogni occasione.
Italien
2,2
8 anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Besvarelse fra WE ARE LUMINA FASHION FROM ITALY (NOT LUMINA VANCOUVER!!)
Good morning, we believe there has been a mistake. We have no record of any order under your name.
Are you sure you placed your order on www.luminafashion.com? Because we found out that some people have bought from LUMINA VANCOUVER, but that’s not us!
DO NOT BUY FROM THIS COMPANY. They steal your money
Besvarelse fra WE ARE LUMINA FASHION FROM ITALY (NOT LUMINA VANCOUVER!!)
Good morning, we believe there has been a mistake. We have no record of any order under your name.
Are you sure you placed your order on www.luminafashion.com? Because we found out that some people have bought from LUMINA VANCOUVER, but that’s not us!
DO NOT ORDER FROM THIS COMPANY, THEY TAKE YOUR MONEY AND SEND BAD QUALITY ITEMS, WHEN YOU TRY TO RETURN THEY TRY AND DELAY RESPONDING.
Besvarelse fra WE ARE LUMINA FASHION FROM ITALY (NOT LUMINA VANCOUVER!!)
Good morning, we believe there has been a mistake. We have no record of any order under your name.
Our customer service team always replies promptly, and our official email address is orders@luminafashion.com
Are you sure you placed your order on www.luminafashion.com? Because we found out that some people have bought from LUMINA VANCOUVER, but that’s not us!
Do not buy from this brand.
I was advertised a romper on Instagram which was denim in the photos. When it arrived it was in a horrible light stretchy material and very poor quality. I paid £35 and asked for a refund, but on contacting the company they’ve asked me to pay for recorded shipping to China in order to get a refund. No doubt the cost of this will also be high.
They are currently refusing a refund without me shipping to China. When I bought the item the website said it was from Lumina London and I can’t see where on the website it says you have to return to China at your own cost.
Do not buy from this seller - con artists.
Besvarelse fra WE ARE LUMINA FASHION FROM ITALY (NOT LUMINA VANCOUVER!!)
Good morning, we believe there has been a mistake. We have no record of any order under your name.
Also, the return procedures you mentioned are not ours. We ship from Italy, and our return address is also in Italy.
Are you sure you placed your order on www.luminafashion.com?
Because we found out that some people have bought from LUMINA VANCOUVER, but that’s not us!
Besvarelse fra WE ARE LUMINA FASHION FROM ITALY (NOT LUMINA VANCOUVER!!)
Good morning, we believe there has been a mistake. We have no record of any order under your name.
Also, we do not ship to the UK.
Are you sure you placed your order on www.luminafashion.com?
Because we found out that some people have bought from LUMINA VANCOUVER, but that’s not us!
Awful - all comes from China and on their website they don't specify where items are coming from.
Takes way longer than the 4-7 days delivery they promise.
Then they offer a 20% or 30% refund as they know its a hassle to send back to china.
Policy doesn't specify China return but as the customer you are responsible to send this back to China at own cost.
Besvarelse fra WE ARE LUMINA FASHION FROM ITALY (NOT LUMINA VANCOUVER!!)
Good morning, we believe there has been a mistake. We have no record of any order under your name.
Also, the return procedures you mentioned are not ours. We ship from Italy, and our return address is also in Italy.
Are you sure you placed your order on www.luminafashion.com?
Because we found out that some people have bought from LUMINA VANCOUVER, but that’s not us!
Eigentlich müsste es Minus- Sterne geben...
Ich habe mir über eine Parfümerie (den ich schon öfters beim Vorbeigehen sah) einen wunderschönen Satinrock gekauft, der mit 60,- Euro nicht gerade ganz günstig war.
Egal....er war wunderschönen und mir das Geld auf jeden Fall wert.
ABER...UND JETZT KOMMT'S:
Die Qualität ist unter jeder Kritik!!!! Ich habe den Rock nur einmal kurz zur Probe getragen und musste dann gleich feststellen, dass auf der hinteren Seite ein Faden gezogen war, der nun einen sehr unschönen "Strich" quer über den Hintern hinterlassen hat.
Heute wollte ich ihn bei meiner Schneiderin kürzen lassen, die dann gesehen hat, dass unten am Saum jede Menge loser Fäden hängen, die wohl auch für das Fadenziehen verantwortlich sind.
Es ist wirklich sehr, sehr schade, denn der Rok und der Schnitt sind an und für sich schön und ich hätte mich sehr darauf gefreut ihn zu tragen.
Ärgerlich auch, dass die Parfümerie meint, sie könne den Rock nicht umtauschen....
Also FINGER WEG von Lumina Fashion. Ich habe erst kürzlich einen ähnlichen Rock bei "NKD" um ein Drittel des Preises gekauft.und Was soll ich sagen: Die Qualität ist Top!!! Nach mehrmaligem Tragen und waschen schaut er aus wie neu. Den von Lumina Fashion hab ich noch nicht mal wirklich an gehabt, und man müsste ihn eigentlich entsorgen...
Ich bin sowas von enttäuscht 😞
Don't buy from Lumina fashion, because you will have a lot of problems! It was first time when I ordered from Lumina, and it was first very full of stress experience associated with orders from internet. The problems began from the first day. I ordered some clothes from Lumina on 04.15, after 2 days I got the message that 2 items from my order are out of stock. It was surprise for me, because I could put these items to my buying basket…The second problem started when I got defected sweater, which I wanted to return and for free. The company said that sweater was sent in very good condition because they have very good quality control! Really? If this company have very good quality control, these problems never happens! And finally I returned that defected sweater, and 2 items more. The company said that they are very serious and honest company and will return money for shipping cost and only 2 items, but I returned 3 items!!!! I returned them 3 items, but they are saying that they got only 2!!!! I thought that it was joke! I could not believe that it can happen! Do you still believe that it is normal and seriuos, honest company??? Dont buy ever from them because they are making a lot of mistakes and you have to pay for it!!!
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
