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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Lending Crowd have just supported one of my clients with a term loan to enable them to invest in a new digital platform. This was not a straightforward transaction as my client is owned by an EO... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I am a borrower Contacted several companies who despite having my own freehold home , a great rental income and other assets refused to loan me even $5000! Lending Crowd were onto it I was ful... Se mere

Bedømt til 4 ud af 5 stjerner

I've divested most of my funds from LC now and no longer invest. I still have a number of loans with them which I will let run their course and some bad debt. I feared the worst when the pandemic stru... Se mere

Bedømt til 4 ud af 5 stjerner

I have been with them since November 2015 - I started off as self-select but moved to auto-select because it's easier and keeps me spread over a decent number of loans. I'm now sitting at 60 loans an... Se mere

Virksomhedsoplysninger

  1. Finansiel tjeneste uden banklicens

Skrevet af virksomheden

LendingCrowd is a financial technology (fintech) lending platform that launched in 2014 to fund the ambitions of businesses the length and breadth of Britain. To support Britain’s vibrant and growing community of small and medium-sized enterprises, our leading-edge technology gets fast and flexible funding to where it’s needed most, helping them grow. Our innovative online platform is complemented by our highly experienced Credit Team, which oversees each loan application. We aim to deliver an outstanding customer experience and offer clear, transparent, rapid business terms and processes.


Kontaktoplysninger

4,5

Fremragende

TrustScore 4.5 ud af 5

37 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Making money!

Hello there,
I share the positive experience and views of Simon who posted on July 22nd. I started investing in Spring of 2018. Like Simon I select individual loans and would recommend that route if you are comfortable looking at financials and have the time to do so. I currently have 48 loans, having made and exited another 30 loans. So, 78 loans made in total and I haven’t had any bad debts or non-performing loans to date. I have made a return of 10% p.a. to date, plus generous incentive bonuses - these were available in the past and really help your return, though they may not be offered again.
My good experience may have been helped by good – or lucky! touch wood!! – selection. But the figures show that the Lending Crowd loan book has had a very low bad debt ratio in 2018-19 for NEW loans. If you invest you can go onto the LC site and download the complete loan book. In 2018-19 they originated 485 loans for a total of £42.1m. Only 5 of those loans have gone bad so far, for a total loss of £0.3m and two more are currently in arrears with an amount of £0.06m. You can see the aggregate figures on Lending Crowd's statistics page. You will also see that the bad debt experience was significantly poorer for loans initiated in 2016-17 and this may be what some disappointed investors experienced.
That said, like Simon, I do have some concerns by the quality of the borrower info presented to investors; sometimes it does not make sense and I try and dodge anything I don’t understand. It may be that LC credit people are looking at fuller info than investors which can be frustrating.
Final point: all this could change if we head into general economic problems; who knows for sure. But best to think of Lending Crowd as a medium-term investment that is an alternative to listed equities. I had a very disappointing experience with Funding Circle and was only just able to get my money out this year after 100 days of waiting. P2P helps diversify equities and property…but it’s not as safe and liquid as cash.
Good luck, Colin

5. oktober 2019
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

Good so far

I am slightly surprised by some of the reviews on here. The first thing any investor in P2P needs to do is some research on each potential platform and the risks involved in using them. Lending Crowd lends to businesses not consumers. As a result, interest rates tend to be a bit higher but the risk of default is also higher. Lenders can either use the auto-lend function - something I personally would not recommend - or can evaluate each loan/business on its merits and bid for each loan. LC provides a basic snap shot of each business and a credit rating: P&L, B/S, etc. I think they could certainly provide more information i.e. website and also more detail on the accounts i.e. are the fixed asset tangible or not? In terms of the Q&A section (investors can ask questions) I think there should be a compulsion on the borrower to answer all questions before the loan is filled. The platform is also open to institutional lenders who tend to bid late in the auction process and this can have a big impact on the availability of loan parts. Overall I think the process is reasonable although as noted above I think there is scope for improvements. In terms of my own experience I have been using the platform for about 3 years and my returns have been pretty decent - about 8.5% p.a. after fees and bad debts with a predicted return of 8% (more bad debts are assumed). You really do have to diversify (rule of them is not more than 1% of your capital to any one borrower). Have the other reviewers on here done this? If not they must have been incredibly unlucky. Looking further ahead - in the event of a recession it would be reasonable to expect bad debts to tick up further (than expected?) - so my actual returns through the economic cycle could easily be a bit lower. But if they come in at 6-7% that would still meet my expectations. Note the long run return from an asset like UK equities is also around 7% p.a.

22. juli 2019
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Disappointed with LendingCrowd

Disappointed with LendingCrowd. Did well in the 1st 3 years earning reasonable returns but in the last year lost over £1400 in bad debts so my net gain is only £200 - just 1% return.
My other P2P lenders return over 5% and have a contingency plan for bad debts but all I get here are emails naming one borrower failure after another which makes me wonder if due diligence is practised, why borrowers and their guarantors are resorting to bankruptcy and if fraud is going on. Where are the assets to back these loans?
There is no clear option to take my money out either until a loan is repaid.
I used to be quite enthusiastic about P2P lending but not anymore.

2. juli 2019
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Really disappointing

Really disappointing. After a year with about £5000 invested I had over £200 in defaults and they are only recovering £5 a week! My actual rate of return is not much better than a normal bank savings account.

11. juni 2019
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Avoid at all cost!!

Avoid at all cost!!! So many investments in bad debt with no chance for recovery. I can`t even get my invested money back due to very long selling process, which will never ends...
It`s just a waste of time and money!!!
They don`t answer for investors questions, but they have a time for answers for negative opinions on Trustpilot...I use a different name on LendingCrowd and I reviewed it due to my really bad experience with absolutely no progress in bad debts recovery and no contact from lending crowd.

8. maj 2019
Uopfordret anmeldelse
LendingCrowd-logo

Besvarelse fra LendingCrowd

Hi - we can't find an investor by the name of Chris Savos - if you are using a different name for our service, please email us at: investor@lendingcrowd.com with the subject heading 'Trustpilot Chris Savos' from your registered email address and we will look at your account.

Thanks, The Investor team

Bedømt til 2 ud af 5 stjerner

Actual return 2.4% from estimated 7.4%…

Actual return 2.4% from estimated 7.4% really not worth the risk

29. april 2019
Uopfordret anmeldelse
LendingCrowd-logo

Besvarelse fra LendingCrowd

Hi Vegas Peru - could you contact using the short form here https://www.lendingcrowd.com/contact-us/ - please add 'Vegas Peru - Trustpilot' in the message and I can look at your current account position.

Sorry we need to verify this privately as ratings and review services can carry spam from non-customers

Thanks in advance, Darren

Bedømt til 2 ud af 5 stjerner

Was happy to begin with

Was happy to begin with, My Wife and I both had their ISA option and were seeing returns last year of 7-8%. These have since dwindled and we around now getting about 3.5%. There seems to have been significant losses the past few months with no growth. We have now removed the majority of our investment before it dissapears completely. I knew of the risks from the start, but lately all gains are being wiped out from constant defaulters

11. april 2019
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

A joy for active investing

I'm an active investor with a self-select account. LendingCrowd is simply a joy to invest on. The fees are rock-bottom low, the marketplace makes investing very simple and so far the liquidity has been better than I was expecting (Can exit a loan position with money in bank account in ~3-4 days).

LendingCrowd is very good for active investing, a minimum of 2 years of accounts can be seen for each loan alongside the credit rating as well as the ability to ask the business questions during the auction process. This makes it convenient to assess the creditworthiness of each company.

Due to the nature of the loans being to small businesses late-payment is a fairly common occurrence. I would recommend only investing in older companies with low levels of existing debt and at least a Director Guarantee preferably a Debenture too. Thankfully there are plenty of opportunities like this even at the higher interest rates.

Lots of reviews complain about high default rates however LendingCrowd does clearly state that investing carries risk. If you are careful about which businesses you lend to and re-balance your portfolio on a semi-regular basis (making sure you minimize your portfolio risk) it goes without saying that your returns will be more consistent than if you take a lackadaisical approach.

I wouldn't recommend this platform to passive investors. If you are a passive investor this is the equivalent of a junk bond fund, in a downturn you're going to lose a significant chunk of your investment. Worse still liquidity will be close to nil in such a scenario so you won't be able to exit your position. I don't think LendingCrowd make this risk explicit enough or explain it well enough to prospective investors and frankly deserve whatever regulation comes their way on this front. It haunts me a bit because I don't want to lose this platform.

8. marts 2019
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Avoid. Avoid. Avoid

I have experienced very high bad debt levels, reducing returns to under 3%.

Trying to extract funds to a safer haven has also been massively frustrating and long winded.

I have been involved in peer to peer lending for 10 years and it's a great idea, but not on this platform.

18. januar 2019
Uopfordret anmeldelse
LendingCrowd-logo

Besvarelse fra LendingCrowd

Mr Phillips - sorry you feel this way. Chris from our Investor Customer Service team is dealing with this currently and will be contacting you directly today to give you a better resolution.

While we cannot guarantee rates of return and capital is at risk, we have seen an annual return rate of 8.47% across the portfolio in 2018 - all our statistics are shown here https://app.lendingcrowd.com/statistics

We will be making improvements to our platform over the next few months that provide more flexibility for investors and address some of the key pieces of feedback that we have listened to.

Again, I'm sorry you feel this way and we will contact you directly on your specific account queries.

Kind Regards, Darren

Bedømt til 4 ud af 5 stjerner

Good choice to invest outside the stock market

I have been a customer with Lendingcrowd since May 2018 and I have used both the self-select and growth account. The growth account has been the best way for me to get a diversified spread of loans to different businesses and different risk bands. I have tried to use the self-select account but I think the bidding process is complicated and it takes time to learn. The return of my growth account is more than 7% so I am satisfied with this as the stock market now is quite uncertain now. The customer service is great and there are cashbacks to boost your returns. I recommend adding new funds in stages as cashbacks are announced every 3 months or so to make the most of it.

22. november 2018
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Good idea gone wrong - VERY wrong. Beware !!!

Good idea "selling" the loans at auction and being able to sell your loans in their market BUT once a loan goes into default just forget it. IF they have a recovery dept they must spend their time drinking coffee or more. I have £7500 + of "losses" and £ 1.50 recovery after 18 + months of no payment. Their idea of keeping the lenders up to date with recoveries is to post a comment that they have nothing to tell and that only having had to phone them once again. They tell you that they will update every month but maybe every 3 months after a phone call they will. Lending crowds only interest seems to be growing and encouraging (bribing) new investors but will NOT look after the people who have invested to get them where they are now. Greed has taken over from good customer service. If you have money to burn them this is the company for you. BEWARE !!!!!!!!!!!!!!!!!!!!!!!!!!

11. oktober 2018
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Immediately rejected

Tried to raise some money. We are a profitable business with sales throught Europe and North America. Sent full Business Plan together with annual accounts and other info. Were immediately rejected because one of our Directors had been involved with a Property Developmemt company that was struggling and was wound up around 7 years ago during the recession, when just about every other Property Company was in financial difficulties because of the banking crisis. Not even a phone call from them to ask for an explanation.

3. maj 2018
Uopfordret anmeldelse
LendingCrowd-logo

Besvarelse fra LendingCrowd

I am sorry that we were unable to support your funding request. I am not able to go into specific details regarding individual loan applications and would be happy to discuss this with you if you wish to call me on 0131 564 1616.

I would confirm that our eligibility requirements state that we are unable to support funding requests where there has been a previous failed business.

Kind regards

Adrian Innes
Head of Origination
LendingCrowd

Bedømt til 4 ud af 5 stjerner

Does what it says on the tin

I have been with them since November 2015 - I started off as self-select but moved to auto-select because it's easier and keeps me spread over a decent number of loans. I'm now sitting at 60 loans and returns are above what I had expected (over 8% actual). It sometimes feels like progress on defaults is slow, but that really is a time-consuming process and performance is good so I can't complain.

18. april 2018
Uopfordret anmeldelse
Bedømt til 4 ud af 5 stjerner

So far so good.

I have used LendingCrowd as my Innovative ISA for this tax year. So far so good. My returns have been steady so I have invested more each month.

I like that when I have contacted them with queries on how it works I have received responses from senior staff. I also like the speed with which fresh money is invested into new loans. I am now diversified across 130 loans which is probably more than I would have if I had opted for self selection.

The areas for improvement I would like to see are for bad debt to be illustrated more clearly and for the iPhone app to show my ISA in full detail.

29. december 2017
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Only worth considering as a tax write-off!

This company has all the regulatory authorisations available, and the investor interface is flexible and fun to operated if you want a hands- on experience - with automated options if you don't! The bid auctions for new loan interest rate can be fun, but also frustrating when late big bids are received which can knock out whole tranches of retail submissions. Unfortunately it's downhill from there: Credit assessment and due diligence are suspect, validation of proposals is lacking and credit control of defaults is woeful. When the worst happens default reporting is lackadaisical, actions are slo-mo and recoveries to date are zero.
Smaller investors going for an evenly diversified portfolio have so far suffered a higher proportion of losses because defaulters have exclusively been among smaller loans - hence the monetary proportion of losses across the platform is less than the number of loans affected (5 / 15%).
In summary, best left to the big boys with 6/7 figure portfolios.

17. april 2017
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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