Harmainleathers Anmeldelser 38

Communication throughout the process was very good. Yes, they took a few weeks to arrive but these are hand made and hand finished boots, not like the mass produced footwear you find in high street stores. When they arrived, they smelt hand made with various waxes and polish. The boots look great and fit well. Credit to the craftsman who made these. Despite other reviews, I would recommend this company. They are good.

Absolute scam! Shoes arrived after about 5 weeks, completely the wrong size. After several attempts at rectifying the problem they have ceased all conversations and will not respond. I am now £££ out of pocket with no shoes to show for it. I have even responded to their social media adverts which they have just deleted. Avoid like the plague

Great service, very personalised.
Even more impressed with the end product. Very pleased indeed. Boots look beautiful and were immediately comfortable out of the box.
Was so pleased I didn’t want to wear them out in the rain.

Shoes seem good a bit strange to be delivered with no box but no big deal. Quality seems good, I would buy again.

I got the long fur coat and I’m really happy with it! It’s cozy, well-made, and looks even better in person.Honestly, one of my favorite purchases this season!

Have had two pairs of shoes. Easy to order and the quality for the price is excellent. Referred to a friend who is also pleased with purchase

Reliable and excellent service

Absolute terrible company. I ordered a pair of dark brown suede loafers.
The shoes I received most certainly did NOT match the shoes on their website. Everything from the colour, quality and colour of the stitching, the finish on the suede, the cut on the suede, the cut of the suede uppers where the left shoe did not match the right shoe, and even the colour of the horsebit was wrong.
I asked for a return to be authorised (as it dictates on their website) via email and via sms but got no reply. Best in mind this business does not have a landline. Then I messaged them via WhatsApp. I asked for the return address and for the return to be authorised. The reply mentioned someone in their “team” would look into this (by the way there is DEFINITELY no team). I also sent pictures of what they sent with a comparison to what they advertised.
A few days later I was offered a replacement pair.
I said this would be fine as long as all of the issues were rectified. The seller agreed.
I waited…and waited…and waited and waited.
After 2 weeks passed I messaged again to be told “these are hand made and we are only human” and that I shouldn’t “get depressed”.
I waited some more. Maybe another week before demanding either an update or for the return to be authorised.
I was then asked by the seller to wait until he got to work and he would check on my order.
I waited from the Friday until the Monday afternoon and asked for an update. Nothing.
The entire process from ordering the horrid pair I was sent to the exchange I had with the seller above was almost 10 weeks.
In the end i messaged the seller again, as it was more than clear they had NO INTENTION of correcting the order, telling them I am going to trading standards and that they should be ashamed of themselves and that they are a complete fraud in the way they do business and around their customer service.
I was then called a whiner was told what do I expect for the £70 I paid and that they were actually made in China (please bear in mind these shoes were on sale with 60% off) I was actually abused over WhatsApp by this seller. I actually could not believe it. I’ll admit I lost my rag a little and went off at the seller.

I HAVE THE SCREENSHOTS FROM EVERY STAGE OF MY WHATSAPP INTERACTION WITH THIS SELLER OTHER THAN THE ABUSE PART WHICH HE DELETED IMMEDIATELY.

DO NOT BUY FROM THIS SELLER.

The shoes are of really good quality and really good value for money… I brought 2 pairs of shoes one in black and the other in dark brown really impressed with the leather and the quality of workmanship… These shoes are handmade so well worth the price… The customer service from the team is also very good … Will definitely be buying again…

Nice Black Horsebit suede loafers good value for money

My made to order Penny Loafers look and feel premium quality! Seller is responsive and got my shoe made in a timely manner. I requested to pay extra for express deliver and they sent it to me for free. I would buy again!

I own several pairs of branded loafers (Gucci). The Harmain versions are equally beautiful at a fraction of the price.

We ordered some shoes that were too, small so we got a larger size. We like them; the quality seems excellent. The price point is acceptable and the service we received was good, attentive and trustworthy.

Hand made solid leather would buy again

Terrible company, stay away 😡
I bought shoes for my daughter’s wedding, wrong size , never took them back or sent me a new size as promised.
Total fraud

Scam company, the only positive review is from the company owner. Do not trust

Very Good quality shoes at the best price