FurrowsGroup Anmeldelser 203

Great company and very helpful. Totally professional and excellent service throughout the car buying process. Highly recommended.

Extremely disappointed with my 2022 used approved Sportage bought from Furrows Shrewsbury. Whilst the car is lovely to look at, beautiful inside and nice to drive, the cars reliability has been truly awful. In less than a year we have had the following go wrong: 1)New USB port as Apple CarPlay and Android Auto wouldn’t connect. 2) New internal sat nav unit. 3) Ongoing scheduled charging issues. 4) Rear door trim clips the front door on hot days. 5) 12v battery goes flat if the car isn’t used for a week. 6) charging cable was stuck in the car when the locking solenoid failed - I couldn’t charge my other car as a result. 7) Infotainment system is now switching itself on and off repeatedly, screen is freezing and other issues.

It is such a shame. We were so excited to buy this car but it has been a truly awful experience and I can honestly say this is the most unreliable car I have ever owned in the 40 years I’ve been driving. I have had more issues in less than 1 year than 15+ years with four different BMWs.

They employ good staff which in my opinion is very important these days.
The Kia showroom is very impressive and displays their range very well.
Friendly helpfull staff.

Having been using Kia for over 11 years, I used my local dealer having just moved to the area last year, so looking forward to a long continued happy service and good offer from my dealership when in 3 years time I come to renew my contract with them.

The team at furrows were helpful, friendly & knowlegable.

The new car purchase experience provided by Furrows was fantastic. Kept us up-to-date on build progress. Calum was a pleasure to deal with an cannot recommend highly enough. Very happy customers!

Booked my car in for MOT at Furrows Oswestry and booked an optional oil check and top up. Got the bill, Quoted £19.00 charged £26.95. Bill stated £14.95 for 1 ltr of, a quater of the cars total volume, aparently standard charge, WOW. Intislly charged 20 minutes to complete the task but reduced to 10 minutes on questioning cost £12.00. This the second query the first only solved with a new car when I initiated a court case.
Time to move on to another Ford Garage.
Very sad because the Salesmen I dealt with when buying a new car were very good.

The staff at Furrows of Oswestry were good because I felt welcomed from the beginning staff were helpful and polie

Excellent deal, very good salesman, a family firm not a large anonymous group

Tom in sales managed the whole process really well.

Great experienced salesman who was professional from start to finish. Always responded to texts and messages promptly.

The experience at Furrows of Telford was great because their standard of service and their understanding of my needs are excellent. Furrows' standards are second to none and they are a trustworthy company.

We have just purchased an ex - demo Puma St Line X from Furrows Shrewsbury. The Sales Executive Andy Higgs arranged the test drives. Andy was very helpful, nothing was too much trouble to ensure we made the right choice. The part exchange represented great value and overall it was a seamless process and hassle free handover.
Andy called a few days later to ensure everything was ok. Many thanks for your help Andy.

Jake was brilliant at Furrows Shrewsbury and made the buying process very easy. Thank you Jake!

I would recommend Furrows of Telford to friends and family because the staff are friendly and willing to go the extra mile, there is a decent range of new/used cars to discuss and browse at own leisure

The people are friendly, helpful and not at all pushy. All was explained properly and the target dates met. The car was nicely presented and it's basic operations demonstrated.

Great Experience from start to Finish - Emily took care of the whole process making it stress free

The staff at Furrows of Telford were good because they were friendly and welcoming. In particular David Holt the Sales Manager. Test drove two cars on 27 September 2025. Not pushy and very knowledgeable on both cars. Brought the second car l test drove. Collected my new car on 3 October. David had produced a video of my car showing me the key features, which was also emailed to me. Opted for the Cosmetic Repair cover and the Diamond Bright cover. Fully impressed with my new car. David rang me on 7 October to check how my car was, which was a nice touch. Noticed that the tyre puncture repair kit was not in the boot. I emailed David who agreed to send one to me via the post. Very professional service. Will be using the Furrows Car Service Team while my car is still under warranty. Would recommend buying a used car from Furrows in Telford.