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CigarSmokes Anmeldelser 238

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TrustScore 4 ud af 5

4,1

Cigarforretning
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Skriv en anmeldelse

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

H.Upman no2 . Firstly I was delighted that they had some age on them (2017). My old supplier has put up their prices by 50%. So this was the first time I used Cigar Smokes I will always use them from... Se mere

Bedømt til 5 ud af 5 stjerner

I was able to order the smokes I wanted, who many other suppliers are out of, and received them within (2) weeks. Exactly what I wanted, packaged well. I will continue to do business with this supplie... Se mere

Bedømt til 5 ud af 5 stjerner

Zeer tevreden over de service en de kwaliteit van de sigaren. Eerste levering werd in beslag genomen door de douane. Na een mail werd een nieuwe levering gedaan zonder extra kosten. Levering reeds o... Se mere

Bedømt til 2 ud af 5 stjerner

I placed an order for five different brands of cigar (19 cigars in total). A week later I received an email informing me that none of my choices were available and replacements were suggested. I had... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Cigarforretning

Skrevet af virksomheden

CigarSmokes brings world-famous cigars of Cuba to any tobacco enthusiast directly from our warehouse in Spain. Fast express air delivery worldwide.

Kontaktoplysninger

4,1

God

TrustScore 4 ud af 5

238 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 48 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 5 ud af 5 stjerner

H.Upman no2

H.Upman no2 . Firstly I was delighted that they had some age on them (2017).
My old supplier has put up their prices by 50%. So this was the first time I used Cigar Smokes I will always use them from now on . Fantastic quality and outstanding service.The only fly in the ointment was UK borders intercepted them and charged me £155 taxes. But then Cigar Smokes kindly gave me 100 reward points . Superb company

15. juni 2021
Bedømt til 1 ud af 5 stjerner

My cigars were stopped by customs

My cigars were stopped by customs. By the time customs had written to me and I had replied my cigars lay opened for ten days. That time spent presumably I some drawer in a warm office meant my cigars were unsmokeable. I had no option but to throw them in the bin. If cigar smokes had marked my package goods rather than cigars I would have had no problems with Customs

26. maj 2021
CigarSmokes-logo

Besvarelse fra CigarSmokes

Greetings Mr. McCaig
I hope you are having a great day,



We sincerely apologize for the inconvenience. We work to improve our service.

We as a company have guarantee policies to support our customers in this type of situation, we would have loved it if you contacted us through our email address: info@cigarsmokes.com or by calling us at +1 (305) 433-8543, to assist you better.



I hope this information will be useful. It was a pleasure to serve.



Isnela Solis

Bedømt til 5 ud af 5 stjerner

bolivar

Zeer tevreden over de service en de kwaliteit van de sigaren. Eerste levering werd in beslag genomen door de douane. Na een mail werd een nieuwe levering gedaan zonder extra kosten. Levering reeds ontvangen, deze keer alles is goed verlopen. Aanrader

21. maj 2021
Bedømt til 1 ud af 5 stjerner

I strongly suspect these cigars a fake

I strongly suspect these cigars a fake, because (i) the seals on the box were broken and (ii) the colour and quality of the outer tobacco wrap and also the taste are completely different to Hoya de Monterrey Epicure #2 that I have bought elsewhere.

Secondly, the weight of the package (which determines how much import duty I pay) was higher than the actual weight.

14. maj 2021
CigarSmokes-logo

Besvarelse fra CigarSmokes

Greetings Mr. Morland
I hope you are having a great day,



We sincerely apologize for the inconvenience. We work to improve our service.


To address your concern, I would like to clarify that all the cigars that our company sells are 100% authentic.

I just checked on your order #CS52442 and I would let you know all boxes come with a unique barcode that can be used to verify the authenticity on the official website of Habanos S.A., www.habanos.com. We recommend that all customers go through this process to confirm the authenticity of the product.


*We would have loved to guide you through this process via email: info@cigarsmokes.com or by calling +1 (305) 433-8543, to solve this inconvenience in a different way.



I hope this information will be useful. It was a pleasure to serve you.



Isnela Solis

Bedømt til 1 ud af 5 stjerner

Fake cuban cigars

14. april 2021
CigarSmokes-logo

Besvarelse fra CigarSmokes

Greetings Mr. Paquin
I hope you are having a great day,



We sincerely apologize for the inconvenience. We work to improve our service.


To address your concern, I would like to clarify that all the cigars that our company sells are 100% authentic.

I just took the time to check on your order #CS52269 and we can assure all boxes come with a unique barcode that can be used to verify the authenticity on the official website of Habanos S.A., www.habanos.com. We recommend that all customers go through this process to confirm the authenticity of the product.


We would have loved to receive your complaint via email: info@cigarsmokes.com or phone call +1 (305) 433-8543 to guide you step by step through this process.

The satisfaction of our customers is the most important thing, and we are always ready to assist them.





I hope this information will be useful. It was a pleasure to serve you.



Isnela Solis

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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