H.Upman no2 . Firstly I was delighted that they had some age on them (2017). My old supplier has put up their prices by 50%. So this was the first time I used Cigar Smokes I will always use them from... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I was able to order the smokes I wanted, who many other suppliers are out of, and received them within (2) weeks. Exactly what I wanted, packaged well. I will continue to do business with this supplie... Se mere
Zeer tevreden over de service en de kwaliteit van de sigaren. Eerste levering werd in beslag genomen door de douane. Na een mail werd een nieuwe levering gedaan zonder extra kosten. Levering reeds o... Se mere
I placed an order for five different brands of cigar (19 cigars in total). A week later I received an email informing me that none of my choices were available and replacements were suggested. I had... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
CigarSmokes brings world-famous cigars of Cuba to any tobacco enthusiast directly from our warehouse in Spain. Fast express air delivery worldwide.
Kontaktoplysninger
Carrer Núm. 8, Zona Franca, 08040, Barcelona, Spanien
- +1 (305) 433-8543
- info@cigarsmokes.com
- www.cigarsmokes.com
4,1
God
238 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
You are so bad
4. november 2021
Besvarelse fra CigarSmokes
Greetings Mr. Sterenshus
I hope you are having a great day,
We sincerely apologize for the inconvenience. We work to improve our service.
We would be very happy if you contact us through our email address: info@cigarsmokes.com or if you call us at +1 (305) 433-8543, to provide you with more information regarding your concern with order # CS52983.
I hope this information will be useful. It was a pleasure to serve you.
Isnela Solis
Three Gs and 5 stars
Great cigars, great price and great customer service. What more can you ask for.
My go to place for Cuban cigars
29. oktober 2021
So Nice & Easy to Buy
A very simple and easy purchase that was couriered in a timely way.
I'll be buying again!
26. oktober 2021
Great service and great selection.
23. oktober 2021
Good pricing and excellent cigars…
Good pricing and excellent cigars received in perfect condition. A good alternative to Puroexpress that has tripled or quadrupled its prices!
18. oktober 2021
Besvarelse fra CigarSmokes
Greetings Mr. Fukuhara
I hope you are having a great day,
We sincerely apologize for the inconvenience. We work to improve our service.
To address your concern, I would like to clarify that all the cigars that our company sells are 100% authentic.
All boxes come with a unique barcode that can be used to verify the authenticity on the official website of Habanos S.A., www.habanos.com. We recommend that all customers go through this process to confirm the authenticity of the product.
We would have loved to receive your complaint via email: info@cigarsmokes.com or phone call +1 (305) 433-8543 to guide you step by step through this process.
The satisfaction of our customers is the most important thing, and we are always ready to assist them.
I hope this information will be useful. It was a pleasure to serve you.
Isnela Solis
Perfect service
Perfect service - to name Ms. Solis.. ! Fair price and up to now perfect quality of cigars.
30. september 2021
Great Service
Very pleased with the quality of the cigars and the service was amazing.
10. september 2021
these cigars are fake
these cigars are fake. search online for 'how can i tell if my cohibas are genunie' and you will see info to help tell.
1. september 2021
Besvarelse fra CigarSmokes
Greetings Mr. Huggins
I hope you are having a great day,
We sincerely apologize for the inconvenience. We work to improve our service.
To address your concern, I would like to clarify that all the cigars that our company sells are 100% authentic.
* As an important fact, all boxes come with a unique barcode that can be used to verify the authenticity on the official website of Habanos S.A., www.habanos.com. We recommend that all customers go through this process to confirm the authenticity of the product.
We would have loved to receive your complaint via email: info@cigarsmokes.com or phone call +1 (305) 433-8543 to guide you step by step through this process.
The satisfaction of our customers is the most important thing, and we are always ready to assist them.
I hope this information will be useful. It was a pleasure to serve you.
Isnela Solis
Professional Service
Have dealt with this Company a few times. The late time there was an issue with shipment where Canada Post inadvertently returned the parcel to the sender. Cigar Smokes was right on it with communication and rectified the situation immediately. Very professional company to deal with and the quality of the product is excellent. Will continue doing business with them!
23. august 2021
Fake cigars!
20. august 2021
Besvarelse fra CigarSmokes
Greetings Mr. Liarommatis
I hope you are having a great day,
We sincerely apologize for the inconvenience. We work to improve our service.
To address your concern, I would like to clarify that all the cigars that our company sells are 100% authentic.
* As an important fact, all boxes come with a unique barcode that can be used to verify the authenticity on the official website of Habanos S.A., www.habanos.com. We recommend that all customers go through this process to confirm the authenticity of the product.
We would have loved to guide you through this process via email: info@cigarsmokes.com or by calling +1 (305) 433-8543, to solve this inconvenience in a different way.
I hope this information will be useful. It was a pleasure to serve you.
Isnela Solis
Good experience so far
Good experience so far. Prompt delivery. Reasonable prices . Hopefully the cigars are as good as the service … KC
17. august 2021
Received a FAKE montecristo Open Eagle
Received a FAKE montecristo Open Eagle
Never buy from this merchant again !
17. august 2021
Besvarelse fra CigarSmokes
Greetings Mr. Albahlal
I hope you are having a great day,
We sincerely apologize for the inconvenience. We work to improve our service.
To address your concern, I would like to clarify that all the cigars that our company sells are 100% authentic.
* As an important fact, all boxes come with a unique barcode that can be used to verify the authenticity on the official website of Habanos S.A., www.habanos.com. We recommend that all customers go through this process to confirm the authenticity of the product.
We would have loved to receive your complaint via email: info@cigarsmokes.com or phone call +1 (305) 433-8543 to guide you step by step through this process.
The satisfaction of our customers is the most important thing, and we are always ready to assist them.
I hope this information will be useful. It was a pleasure to serve you.
Isnela Solis
The cigars are fake and taste horrible
The cigars are fake and taste horrible. Very dissatisfied.
10. august 2021
Besvarelse fra CigarSmokes
Greetings Mr. Zafeiris
I hope you are having a great day,
We sincerely apologize for the inconvenience. We work to improve our service.
To address your concern, I would like to clarify that all the cigars that our company sells are 100% authentic.
* As an important fact, all boxes come with a unique barcode that can be used to verify the authenticity on the official website of Habanos S.A., www.habanos.com. We recommend that all customers go through this process to confirm the authenticity of the product.
*We would have loved to guide you through this process via email: info@cigarsmokes.com or by calling +1 (305) 433-8543, to solve this inconvenience in a different way.
I hope this information will be useful. It was a pleasure to serve you.
Isnela Solis
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.