I purchased because of poor digestion, bloating and lack of energy. I am now half way through my second tub and happy with results with better digestion, which has improved my bloating, but the bigges... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Absoluter Scam! Man schließt ein Abo ab, kann es aber nirgendwo kündigen. Es kommen wieder neue Lieferungen, ohne dass man diese stoppen könnte. Rücksendung nur nach Australien gegen Gebühr, obwohl di... Se mere
I’m on month 4 of taking the super elixir. Amazing product, tastes wonderful both the original flavour and lemon and ginger. What a boost of energy , sorted my hot flushes which are no longer, my hair... Se mere
Virksomheden har svaret
I bought the Hydro Protein Elixir (passionfruit) for my 15 year old son to have before his 5am rowing practices - thinking it would be a lighter alternative to the hemp protein smoothies I curr... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
The pioneer of ingestible wellness. WelleCo is an Australian born company, founded in 2014 by Elle Macpherson as a result of her own personal wellness journey and discoveries. Our carefully curated collection of wellness solutions is underpinned by Elle’s philosophy that, with wellness, you can live the life you’d only dreamed of living. Feeling strong and alive, capable and confident. WelleCo is committed to empowering you to own your wellness journey. Naturally.
Kontaktoplysninger
Australien
- welleco.co.uk
3,2
Middel
237 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 42 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great product that tastes good!!
I definitely feel the difference taking this, I was sceptic at first but I have more energy and my skin is much brighter.
14. december 2024
Besvarelse fra WelleCo
Hi Sarah,
Thank you so much for taking the time to share this great feedback with us!
We’re thrilled that our product has made a difference in your life, and we’re excited to continue supporting you on your beauty-through-wellness journey.
Stay Welle,
Kate
Customer Experience Manager
Simply love the Super Elixir!
Easy ordering on the App. Have seen an increase in energy levels since starting the Super Elixir daily, such a difference! Thank you!
13. december 2024
Besvarelse fra WelleCo
Hi Allison,
Thank you so much for taking the time to provide this great feedback!
We’re thrilled to hear about your positive experience with WelleCo and are excited to continue supporting you on your beauty-through-wellness journey.
Stay Welle,
Kate
Customer Experience Manager
Sadly over priced
Sadly over priced, no benefits over many months of use. Sorry Elle, not living up to the standards you endorsed.
27. december 2024
Uopfordret anmeldelse
Besvarelse fra WelleCo
Hi Sasha,
While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed.
I am very sorry to hear that The Super Elixir is not as you expected.
We understand that our price point may seem high, the cost reflects the premium ingredients we have carefully picked to create The Super Elixir.
We understand that wellness looks different to everyone and that this blend may not be suitable for you.
We would love to offer you an alternative product if you wished. If you could share some further information with us we would love to help make further arrangements for you.
Stay welle,
Phoebe
WelleCo Customer Experience Specialist.
Besvarelse fra WelleCo
Hi Sue,
Thank-you for taking time to get in touch and for sharing your experience with us.
We are so glad to hear you have been enjoying The Super Elixir and seeing the well deserved benefits.
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist.
I have been taking this product and…
I have been taking this product and seen no different at all .
I also tried to email them twice to cancel my subscription and no one got back to me .
20. december 2024
Uopfordret anmeldelse
Besvarelse fra WelleCo
Hi Sophie,
While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed.
I am sorry to hear that The Super Elixir is not as you expected.
The Super Elixir is designed as a daily health supplement and we recommend taking this for 2-3 months to allow your body to adjust and see positive results to skin, hair, digestive health and overall vitality.
We would love to offer you a refund and alternative product if you wished. If you could share some further information with us we would love to help make further arrangements for you.
Stay welle,
Phoebe
WelleCo Customer Experience Specialist.
I ordered this based on it being gluten…
I ordered this based on it being gluten and dairy free as I am intolerant to wheat and dairy. Unfortunately it does have wheat in it. I took it once as I can sometimes take small amounts but left me instantly feeling sick and brought on a migraine. Why not cut out the allergies completely. It's a shame I wasted my money as the rest of the ingredients look good. It might have worked for me otherwise.
16. december 2024
Uopfordret anmeldelse
Besvarelse fra WelleCo
Hi Kay,
Thank-you for taking time to get in touch and for sharing your experience with us.
Under the recently updated FSANZ labelling requirements, we are required to call out any ingredient containing wheat even when classified gluten free.
The wheatgrass in The Super Elixir is derived from the young leaves rather than the grain, which contains the allergenic protein and is therefore gluten free by ingredient. Every batch of The Super Elixir is also tested for gluten to ensure it’s gluten free.
I can confirm that The Super Elixir is 100% gluten free and safe for those with intolerance or coeliac disease.
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist.
Very bloated
I bought the super elixir blood orange and really like the flavour and felt some benefits. I felt increased energy which was great, however this product makes me incredibly bloated to the point where I can't take it if I am going out or to work that day. I also experienced diarrhoea so only take half the recommended dose. Such a shame as I really wanted to love this and feel the benefits. Probably won't buy it again.
3. november 2024
Uopfordret anmeldelse
Besvarelse fra WelleCo
Hi Elena,
While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed.
I am sorry to hear that The Super Elixir is not as you expected.
We understand that wellness looks different to everyone and that this blend may not work for you.
The Super Elixir does contain ingredients that moderate digestion and support overall gut health. For example, fructooligo-saccharides (FOS), has been included in the formulation for its prebiotic properties, meaning that it helps to feed the beneficial bacteria in our digestive system. However, FOS does have the potential to cause digestive symptoms such as bloating and gas in some individuals, particularly when first starting to consume, while your body adjusts to the supplement.
We would typically recommend halving the dose for the first 2-3 weeks to allow your body to adjust to your new supplementary regime.
We would love to offer you a refund and alternative product if you wished. If you could share some further information with us we would love to help make further arrangements for you.
Stay welle,
Phoebe
WelleCo Customer Experience Specialist.
Fabulous product and best speedy …
Fabulous product and best speedy customer service 👌
Can't recommend enough.
13. december 2024
Uopfordret anmeldelse
Besvarelse fra WelleCo
Hi Louise,
Thank-you for taking time to get in touch and for sharing your experience with us.
We look forward to supporting you on your beauty through wellness journey and if you ever have any questions feel free to reach out!
Stay Welle,
Phoebe
WelleCo Customer Experience Specialist.
Don’t trust. Can’t cancel subscription.
Update:
Despite the Wellco reply seen below I am still awaiting a resolution to my experience mentioned here or a reply to 3 previous emails sent over the last week to customer services.
Experience:
Enjoyed the product but after attempting to delay my delivery, the request was ignored and I decided to try to cancel my subscription completely. Today I refused delivery from Royal Mail as I had attempted to cancel delivery last week. I had an email yesterday that Wellco were due to deliver today via Royal Mail.
There is absolutely no way to cancel my subscription and I have only been able to attempt to cancel the next 3 deliveries.
I am now 3 emails in and awaiting a response as the website does not allow me to cancel my subscription. This is not about caring for “middle class women of a certain age” but rather taking advantage and making them feel stressed and duped Very damaging for brand Elle. Questionable brand all around. Very happy to edit this review if I am proved wrong by excellent customer service here in.
2. december 2024
Uopfordret anmeldelse
Besvarelse fra WelleCo
Hi Helen,
Thank you for getting in touch.
While we love to receive feedback from the WelleCo community, we never like to hear that you are disappointed. We do, however, sincerely appreciate you taking the time to provide us with your comments.
I apologise you haven’t received a response yet. I would love to further resolve this matter for you and have reached out privately for some contact information.
Look forward to hearing from you.
Stay Welle,
Kate
Customer Experience Manager
Besvarelse fra WelleCo
Hi Gillian,
Thank you so much for taking the time to provide this great feedback!
We’re thrilled to hear about your positive experience with WelleCo and are excited to continue supporting you on your beauty-through-wellness journey.
Stay Welle,
Kate
Customer Experience Manager
Great Customer Service
I had had an issue using my points to place a single order and I emailed in and not only did Phoebe just advise me how to use the points, she had placed the order and had it shipped! Great service and quick response as always. Looking forward to trying some new products from the Wellco range.
1. december 2024
Besvarelse fra WelleCo
Hi there,
Thank you so much for taking the time to provide this great feedback!
We’re thrilled to hear about your positive experience with WelleCo and are excited to continue supporting you on your beauty-through-wellness journey.
Stay Welle,
Kate
Customer Experience Manager
Great products, but abysmal processing/shipping
Love the products (Super Greens & Evening Elixir), but I have placed 3 separate orders so far and have had delivery issues with each of them. Orders seem to take 10 days on average to ship after ordering. I had to contact customer service for my very first order and ask them to investigate and activate the process since the order had not been shipped after 10 days. Second order took 8 days to ship and third order has not arrived (it has been 10 days) and seems to be lost. I have contacted customer service each time and, to be fair, they are very friendly and useful. But I should not have to contact customer service three times in a row for each order. Too bad because I love the products but don’t think I will order again.
9. december 2024
Uopfordret anmeldelse
Besvarelse fra WelleCo
Hi Nat,
Thank you for getting in touch.
While we love to receive feedback from the WelleCo community, we never like to hear that you are disappointed. We do, however, sincerely appreciate you taking the time to provide us with your comments.
If you require any further assistance, please let us know.
We hope to continue supporting you on your beauty-through-wellness journey.
Stay Welle,
Kate
Customer Experience Manager
Great product (Super Elixir) but…
Great product (Super Elixir) but impossible to get ahold of their customer service.
I am attempting to order my third batch and suddenly my address is no longer recognisable. I have sent 2 messages on their website, and 4 emails with no response. My original message was on the website in the middle of November with no response. I then emailed them directly and received a holding email from Kate, Customer Experience bot, advising they will be in contact within the next 24-48hours. I have emailed a further 3 times and have had no human contact at all (email sent 30th November). This is shockingly poor service. Is WelleCo in fear of making money?
14. november 2024
Uopfordret anmeldelse
Besvarelse fra WelleCo
Hi Helen,
Thank you for getting in touch.
While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed. We do, however, sincerely appreciate you taking the time to provide us with your comments.
I would love to further resolve this matter for you and have reached out privately for some contact information.
Look forward to hearing from you.
Stay Welle,
Kate
Customer Experience Manager
Very good
Very good
So far, so good. Definitely feel it making a difference. Very good customer service.
I recommend WelleCo products.
18. november 2024
Uopfordret anmeldelse
Besvarelse fra WelleCo
Hi Laura,
Thank you so much for taking the time to provide this great feedback!
We’re thrilled to hear about your positive experience with WelleCo and are excited to continue supporting you on your beauty-through-wellness journey.
Stay Welle,
Kate
Customer Experience Manager
Not enjoying Lime and pineapple
I’m enjoying the additional nutritional value of these products. The hot chocolate at night is awesome. The Lime and pineapple greens of a morning tastes awe full. I have to try another way to consume or cancel. It leaves me feel like vomiting when consuming.
4. december 2024
Uopfordret anmeldelse
Besvarelse fra WelleCo
Hi Christa,
Thank you for getting in touch.
We’re thrilled to hear about your positive experience with The Evening Elixir and are excited to continue supporting you on your beauty-through-wellness journey.
While we love to receive feedback from the WelleCo community, we never like to hear that you are disappointed. We do, however, appreciate you taking the time to provide us with your comments.
If you require any further assistance, please let us know.
Stay Welle,
Kate
Customer Experience Manager
Shifty customer non-experience
An update: You can see below that last posted 6 days ago and received a prompt reply here (because it's public, of course) saying that I should receive the answer to my question.
I haven't. If I've "accidentally" subscribed (I think the UK is/was taking steps to make this sharp practice of signing people up to a subscription without making that hugely clear), then I will have to cancel, as I'm not going to invest in a product with unknown nutritional info (a list of ingredients is the bare minimum, and not what I need to know) but I will post here, and on Instagram until I receive a reply from the "24-48" hour response team.
Given the vastly outweighing negative responses on here, I would be surprised to hear the customer team is too busy to reply.
28. november 2024
Uopfordret anmeldelse
Besvarelse fra WelleCo
Hi Amita,
We do sincerely apologise that you hadn't yet heard from one of our team members.
I can confirm that they have reached out and if you have not yet received this response, please do let me know. Please note that these responses can sometimes appear in your junk or spam folder.
Stay Welle,
Kate
Customer Experience Manager.
Excellent so far…
I wanted to leave a review because reading previous reviews almost put me off buying this product, but luckily I went ahead and bought it and am very happy. the taste is great - much better than any other green drink I've had (and that's quite a few). It's a drink I now look forward to in the morning. I had no problem with the purchase, the subscription and single purchase were very obvious. I chose subscription as it's cheaper. Delivery came on time as expected. As it's only been a week I can't say anything about results just yet. But ingredients are just what I was looking for and have been piecing together with all different supplements so it's nice to finally just have the one (mostly). I didn't even realise it contained probiotics which is an excellent added bonus.
17. november 2024
Uopfordret anmeldelse
Besvarelse fra WelleCo
Hey Emma,
Thank you so much for taking the time to provide this great feedback!
We’re thrilled to hear about your positive experience with WelleCo and are excited to continue supporting you on your beauty-through-wellness journey.
Stay Welle,
Kate
Customer Experience Manager
Think Before you Buy
I have been a subscriber with WelleCo for over 10 years. Like all these big companies, once they have grown, their customer service falls down and they cannot manage demand. If you email them, they take days to respond. This time my subscription is 2 weeks late. All I would say is think before you purchase as products are expensive and the experience has become very frustrating and disappointing.
12. november 2024
Uopfordret anmeldelse
Besvarelse fra WelleCo
Hi there,
Thank you for getting in touch.
While we love to hear feedback from the WelleCo community, we never like to hear that you are disappointed. We do, however, sincerely appreciate you taking the time to provide us with your comments.
I would love to further resolve this matter for you and have reached out privately for some contact information.
Look forward to hearing from you.
Stay Welle,
Kate
Customer Experience Manager
I’ve certainly not found any problems…
I’ve certainly not found any problems with the service at all. I got a second delivery a bit quicker than I needed but have easily been able to delay my next delivery while I catch up. The taste is good, I don’t think I’m quite yet seeing the full effects but it’s early days and feeling positive with definite improvements in energy and skin.
12. november 2024
Uopfordret anmeldelse
Besvarelse fra WelleCo
Hi Joanna,
Thank you so much for taking the time share your feedback!
We’re thrilled to hear about your positive experience with WelleCo and our Customer Service Team. We are excited to continue supporting you on your beauty-through-wellness journey.
The Super Elixir is designed as a daily health supplement, and we recommend taking this for 2-3 months to allow your body to adjust and see positive results.
If you require any further assistance, please let us know.
Stay Welle,
Kate
Customer Experience Manager
Love it so far!
I'm 69, and I've been using WelleCo's The Super Elixir and The Skin Elixir for four days. I thought I felt a bit more energetic on the second day, but now I'm sure it is having an effect on me. I feel great. Not that I felt bad before, but I just feel better than I did. A lot better.
I noticed today, to my surprise, that my brain might be responding too. I do brain training every day, and I have been stuck in the same position for about 8 months. I play 15 games every day, covering vocabulary, language, focus, mental agility, problem solving etc. I am almost at the top of my cohort at the moment, and this morning I achieved a high score in two games, I improved in 11 games, I stayed the same in one game and I went slightly backwards in one game. I'm gob-smacked. I thought I'd reached the limit of my capabilities. Also, I don't feel as though I'm struggling. I feel clearer in my thinking.
This isn't even the best thing about it. I feel great, I feel like doing stuff, I don't feel lethargic - like I have to force myself to do what has to be done. I get up when I wake up and just get going, and I enjoy it.
The biggest surprise is that I started out on half the recommended dose of both products just in case they upset my tummy (which they didn't).
10. november 2024
Uopfordret anmeldelse
Besvarelse fra WelleCo
Hi Eileen,
Thank you so much for taking the time to provide this great feedback!
We’re thrilled to hear about your positive experience with WelleCo and are excited to continue supporting you on your beauty-through-wellness journey.
Stay Welle,
Kate
Customer Experience Manager
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.