Die Retoure für das Schuhpaar in der nicht passenden Grösse im gewünschten Originalkarton kostete mich über 30 Euro. Grundsätzlich finde ich es okay, wenn nicht jeder Anbieter die Kosten für Retoure... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Première belle expérience. Site bien conçu. Aisance de navigation, les chaussures proposés correspondent à mes attentes. Les explications et le guide des tailles, m'a permis de choisir la bonne point... Se mere
Virksomheden har svaret
I was nervous about sizing at first because the box conversion looked a little different from my normal US size, but they fit perfectly once on. I usually wear an 8–8.5 and the size 39 worked great fo... Se mere
Virksomheden har svaret
Thank you so much Vibram for your amazing customer service experience ! I am on my 12th pair of Vibram Five Fingers going back to 2011. Not only is the product top quality but it has changed my pe... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Vibram is the world leader in the development and manufacturing of high-performance rubber soles for outdoor and leisure activities, workwear, fashion, orthopaedics and correction. For over 80 years, the yellow octagon that symbolises Vibram has been synonymous worldwide with quality, performance, safety and innovation in the footwear industry. With its international headquarters in Albizzate (Varese), Italy, Vibram produces more than 40 million soles every year, dedicates over one million kilometres to testing, is present in 120 countries and has manufacturing, research and representation bases in the USA, China, Japan, Brazil and Italy. Vibram FiveFingers was born from the desire to rediscover contact with our natural environment, returning to the essence of the human foot and becoming one with our surroundings. When you wear Vibram FiveFingers, you facilitate a deeper connection between your body and the natural environment.
Kontaktoplysninger
Italien
- vibram.com
3,8
God
779 anmeldelser
Bed kunder om at skrive en anmeldelse
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Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Design top ! Mais attention aux tailles
J’ai beaucoup aimé le design, même si la pointure que j’ai choisie n’était pas la bonne.
La livraison s’est bien déroulée et les informations par e-mail étaient claires. Cependant, il serait encore plus pratique de proposer un lien de suivi en temps réel.
Je recommande également de donner plus d’importance aux indications de tailles sur le site, car elles diffèrent de celles auxquelles on est habitué pour des chaussures classiques.
Je suis actuellement en cours de retour de mon produit.
14. april 2026
Besvarelse fra Vibram
Thank you very much for taking the time to share your review.
You should have received a tracking link directly from the carrier to follow your shipment in real time. Regarding sizing, you are absolutely right, this product is quite different from traditional footwear. We truly appreciate your feedback, as it helps us improve. If you’re interested, we’ve recently published our FiveFingers Fundamentals on our website, a guide which provides useful insights to better understand the product and find the right fit.
Graspifier and Spidrwalk True Barefoots
I purchased the Graspifer and Spidrwalk as they looked really light. When I opened them up I panicked. They looked very different than on the website. But not to worry, when I put them on, they did. The first five finger shoe I bought years ago was more like a slipper than a shoe. I liked it but never trusted it to stay on in action. The Graspifier is easy to put on, fits great and I trust it. I also got the Spidrwalk. Pretty much the same story except hasn’t got much use I like the graspifier too much. In any case, I just ordered the Breezandal.
13. april 2026
Besvarelse fra Vibram
We appreciate you sharing your experience! We're happy to hear that the Graspifier and Spidrwalk ultimately met your expectations after your initial surprise. It's great you found the Graspifier comfortable and trustworthy. We hope you enjoy the Breezandal as well!
Horrible site experience
Horrible site experience! Unable to change shipping/payment address. Purchased gift, had to have it shipped to Canada to spend money to ship to US. Just ridiculous!!
13. april 2026
Besvarelse fra Vibram
Thank you for sharing, we’re sorry to hear about your experience. For situations involving shipping or payment address changes, we always recommend contacting our Customer Care team as soon as possible, as they can provide direct assistance and verify what options are available in each specific case.
Please note that our policies and limitations regarding orders, shipping, and payments are clearly outlined on our website. That said, our team is always happy to support customers individually whenever possible. Thank you for taking the time to leave your review.
Besvarelse fra Vibram
We're happy to hear that you are pleased with the shoes and our fast shipping! Thanks for your positive feedback.
I was able to chat with a person and…
I was able to chat with a person and find the right shoe .
13. april 2026
Besvarelse fra Vibram
We're happy to hear that you found the perfect shoe with our assistance. Thank you for your positive feedback; it means a lot to us.
The website is easy to use
The website is easy to use. More help in calculating size would be beneficial
13. april 2026
Besvarelse fra Vibram
We're happy to hear that the website is easy to use. Thank you for the suggestion; we will consider more help with sizing calculations.
sizing chart is not always accurate
I love the shoes, and its colour. My feet are 24,4 cm and the size 39 is still a little bit too big even though it says on the sizing chart it should be too small for me.
7. april 2026
Besvarelse fra Vibram
Thank you for your review Malina, we really appreciate it. With FiveFingers, fit is very personal, as every foot and every toe is different. It’s normal for some toes to have a bit more space than others. What really matters is that the longest toe fits comfortably in its pocket, without pulling on the fabric. That’s why the same size can feel slightly different from person to person.
I tried to use a birthday coupon to buy…
I tried to use a birthday coupon to buy my 5th pair of V-Runs. The coupon would not work. After 3 business days working with a person in customer service, they processed a credit to my credit card to facilitate the effect of the coupon.
Earlier on 12/7/25 I ordered my 4th V-Runs in Black/Blue. The shoes looked the same as the other V-Runs, but felt different. Not long after the Black/ Blue shoes were reduced in price. Suspecting a quality issue, I sent an email to customer service at went unanswered. I black shoes fit perfectly, but the black/blue shoes are unwearable. Even though it may be too late to return them I am going to request a return.
6. april 2026
Besvarelse fra Vibram
We appreciate you sharing your experience. We're sorry the coupon didn't work initially but appreciate your patience as we worked through an online glitch together with the code. Please check your email, a member of our customer service team confirmed they sent you a direct email regarding resolve, the email is from inquiry@vibram.com - please do not hesitate to reach out to us should you need any assistance.
This is a well designed shoe that lives…
This is a well designed shoe that lives up to its reputation. The delivery process was flawless.
and they get easier to put on.
7. april 2026
Besvarelse fra Vibram
We appreciate you taking the time to share your experience! We are happy to hear that you are enjoying the well-designed shoes and the flawless delivery.
Very happy with my purchase.
Very happy with my purchase.
Delivery didnt take too long either
6. april 2026
Besvarelse fra Vibram
Thank you very much for your review, we appreciate it.
Why not 5 stars?
They fit okay but they will take time to adapt to my feet. I think the loose fit will be an asset over time. Throw in a free pair of socks and 5 stars! 😂
10. april 2026
Besvarelse fra Vibram
We appreciate your feedback and are glad the fit is okay! We hope they become even more comfortable as you continue to wear them. Thanks!
Great experience purchase to foot
Great experience purchase to foot. The online store is easy to navigate. Pricing competitive and product comfortable and fashionable. Three years ago, I started to wearing them having lower back issues and the start of arthritis in my toes. Since I have worn them I have neither.
10. april 2026
Besvarelse fra Vibram
We're happy to hear that you had a great experience! It's wonderful to know that our online store is easy to navigate and that our products are comfortable and fashionable. We appreciate your feedback and your 5 stars!
Besvarelse fra Vibram
We're happy to hear that you were pleased with our customer service and the quality of our shoes. Thank you for your feedback!
Ho acquistato un paio di scarpe del nr…
Ho acquistato un paio di scarpe del nr che utilizzo di solito per le five fingers ma erano piccole e ho fatto il reso del prodotto. Non c'è la possibilità di effettuare un cambio .
9. april 2026
Besvarelse fra Vibram
Grazie per aver lasciato la tua recensione e per il feedback condiviso. I feedback sono per noi preziosi e ci aiutano a capire su quali aspetti possiamo migliorare, sia in termini di prodotto, sia in termini di servizio.
Besvarelse fra Vibram
We're happy to hear that the delivery was fast and your husband loves his shoes. Thanks for the positive feedback; we appreciate it!
Besvarelse fra Vibram
We're happy to hear that you found everything great, especially the size chart. Thank you for your positive feedback!
Zustellinformationen durch UPS
Die Zustellugsinformationen durch UPS waren chaotisch. Schon vor Bestätigung von Vibram wurden erste Terminankündigungen gemacht, die auf Daten lauteten, an denen die Schuhe noch nicht mal verschickt waren! Anschließend konnte ich nur nach mehrern Anläufen eine andere Empfängeradresse angeben, bevor diese bestätigtet wurde. Zu guter Letzt wurde das Zustelldatum von Freitag auf Samstag und dann auf den tatsächlichen Zustelltag Montag geändert. Hätte ich dafür Urlaub genommen, hätte ich mich sehr geärgert
2. april 2026
Besvarelse fra Vibram
Thank you for sharing your experience.
We’re sorry for the inconvenience caused by the delivery updates and understand how frustrating changing dates can be.
While delivery notifications are managed directly by the courier, your feedback is important to us and has been shared internally to help improve the overall experience.
Thank you for letting us know.
Be wary buying online
Be wary buying online, they don't fit like normal sizing (I bought by normal size and they felt 1-2 sizes too big) and it costs $20 to ship + $20 return shipping. they don't waive any shipping fees for sizing exchanges, so you're out $60 if they don't fit well. I won't be buying from them again, their customer service was slow and not helpful.
8. april 2026
Uopfordret anmeldelse
Besvarelse fra Vibram
Thank you for taking the time to share your experience.
We’re sorry to hear that the fit didn’t meet your expectations.
At the moment, unfortunately, our policy does not allow size exchanges; we understand how this can be inconvenient, and your feedback is extremely valuable to us as it helps us identify areas where we can improve.
To help find the best fit, we always recommend checking our size chart available online and, in case of any doubts, contacting our customer service before placing an order, our team is happy to assist with sizing advice.
Thank you again for your feedback.
Shipping time was fast
7. april 2026
Besvarelse fra Vibram
We are happy our fast shipping met your expectations; we appreciate your feedback very much.
Besvarelse fra Vibram
Thank you very much for your review Carla, we appreciate it.
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.