I ordered string shelves, they were good quality and arrived quickly, however when I saw them I realised they didn't suit my room. Chloe in customer services was really helpful, I got through straigh... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I ordered string shelves, they were good quality and arrived quickly, however when I saw them I realised they didn't suit my room. Chloe in customer services was really helpful, I got through straigh... Se mere
Virksomheden har svaret
The service is disgusting, the information about the items on their website does not correspond to reality, half of the items are out of stock or discontinued, the delivery time for made to order item... Se mere
Virksomheden har svaret
I received a faulty item (manufacturer’s fault) and the customer service team was absolutely incredible in helping me sort it out. They sent a replacement but the parcel was stolen, and still sent ano... Se mere
Virksomheden har svaret
We’ve recently relocated and consequently we have been in need of new lights and some furniture - we bought 3 Hay Pendants, a Flos Glo Ball Pendant, a Blomus Fera Side Table & a Ferm Living Plant Box... Se mere
Virksomheden har svaret
Independently owned and operated since 1999, Utility are the home of great contemporary design online. Find the most comprehensive collection of European designer furniture, lighting and home accessories brands such as HAY, Vitra, &Tradition, Kartell and more, at Utility today.
14A Compass West, Spindus Road, L241YA, Liverpool, Storbritannien
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 24 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
I ordered a Noguchi coffee table on impulse. It is beautiful and I have wanted one for a long time. But after conversation with my family I realised that it was not the right time to buy an expensive piece of furniture. I wrote to them during the cooling off period. They responded swiftly, were kind and helpful and refunded my purchase. I will definitly come back.

Besvarelse fra Utilitydesign
I bought two Knoll Cesca chairs recently from Utility design and they arrived really fast. I’ve also found customer service to be prompt and helpful when I’ve had questions.
Lightning fast shipping. Received item day after purchasing. Well packed.
Not used this company before. The bonus was that the String shelving parts I wanted were in stock and at a competitive price. I had my items in a few days instead of the usual six week wait.
Great looking product, beautifully made and finished, excellent packaging and generally very happy customers
Great website and products, always informative and helpful and clear. Fantastic quick delivery and items just what I wanted.
Item was quickly posted and arrived when the courier said it would. This is a rare occurrence for me in rural Wales and I appreciate it greatly.

Besvarelse fra Utilitydesign

Besvarelse fra Utilitydesign
Recently had two sofas delivered from Utility and couldn’t be happier. The staff were brilliant; giving advice on the materials, colours and where to position the sofas. There were regular updates on delivery timescales and the Utility guys who delivered and set up the furniture were courteous and careful. If you are looking for modern, contemporary furniture I would highly recommend you try Utility.

Besvarelse fra Utilitydesign
Parcel very carefully wrapped to prevent any risk of damage & useful updates about delivery. Product exactly as described.

Besvarelse fra Utilitydesign
I need a few fixtures for items I had bought a few years ago. I used the online chat and they were super quick to respond, they had the items I needed and offered to send them out next day (as it happened I was going past the warehouse so I collected, also super easy to do and they took off delivery fee). Love utility!

Besvarelse fra Utilitydesign
Great company to deal with - excellent item, very fast & free DPD delivery - all in all a great experience. Thank you.

Besvarelse fra Utilitydesign
I’ve ordered from Utility a couple of times and love the brands and products they sell. With my most recent order there were a couple of issues but the customer service team were brilliant and sorted it right away. I will definitely be ordering more things!

Besvarelse fra Utilitydesign
High quality service as ever. The delivery was prompt, the item well packaged. I love my new coat hanger!

Besvarelse fra Utilitydesign
Everything amazing..except for delivery. The driver left pallet and big box in between two cars, two houses down. Refused to take the pallet or provide a reason why he was leaving it there. You might want to reconsider delivery services, the quality of your products deserves better

Besvarelse fra Utilitydesign
From my initial enquiry to the delivery, I always had a quick, friendly and professional response. We are so delighted with our Montana Save Sideboard. The choice of colours allowed us to very closely match to an existing piece of furniture. Couldn’t be happier with the service and furniture.

Besvarelse fra Utilitydesign
Excellent customer service, my query was answered and resolved quickly. Delivery was fast and the glasses I ordered arrived well packaged.
I would highly recommend Utility Design and I will be shopping with them again.

Besvarelse fra Utilitydesign
Fantastic experience from beginning to end. Delivery date was not convenient so team accommodated later date without fuss. Lovely staff. Bought beautiful glass water carafe with stopper. Well packed and great delivery. Will use company again.

Besvarelse fra Utilitydesign
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.